Very responsive, professional, and does an amazing job. He is my go to guy from now on…read more Thank you Prime Home for ur service

Unprofessional, deceitful, untrustworthy company. Created a profile to become a trash out vendor,…read morewas called around 2pm same day of registering asked to complete a emergency task at a property a hour away from me, was told pay would be 180 in total for job and emergency fee. Upon purchasing supplies needed and printing out documents that would be needed I made my way to property still awaiting lockbox code, received blurry picture called no answer was at property for hours told that I would be paid 40 dollars via cash app for supplies I purchased and gas? Never received cash app which is beyond the point because to go from 180 to 40 is crazy wasted 5 hours of my time!!!! Zero compensation!!! Please beware folks are building businesses that aren't at all legit, preying on dependable people to perform task that they are ultimately getting jipped out of time money and energy BEWARE!

Their response to my major flooding problem was quick , decisive and professional…read more I encountered many setbacks and delays due to a hot water tank malfunction issue from above. The Restoration1 supervisor, a gentleman from Ethiopia went beyond any normal service in keeping me informed and also dealing with the headaches l encountered. I would recommend Restoration1 in a heartbeat to take care of their problem and relieve their stress!

After noticing a lot of mold in our basement, we contacted Restoration 1 of Potomac Mills. The…read moreowner Kemahu came to our house for a free estimate the following business day. Kemahu and his helper started work right away and were able to quickly identify the problem which was a major leak from our roof and siding. Due to all the recent rain, Restoration 1 and their subcontractors were very busy with other emergencies, however Kemahu worked very hard to resolve the problem quickly. It took him and his helper 3 days to complete a fairly complex job. Throughout the entire process, they were knowledgeable, honest and transparent. We are very happy with the end result and feel the final cost is very reasonable. We would recommend Restoration 1 of Potomac Mills to anyone looking for damage restoration.

I cannot recommend this team enough! We worked directly with Mr. Wali Barack and he was the best. I…read morewas out of town when my wife found mold behind the fridge. He was able to come quickly and put her at ease about treating it. He really helped take care of the situation and at a very reasonable price. Mr. Barack was professional, kind and easy to work with. My wife felt very comfortable working with him.

From the owner: Water Damage Pro Master is IICRC-certified, licensed, insured, and highly experienced. We are…read morecommitted to prioritizing your family's well-being during difficult times. Our team works closely with you and your insurance company to reduce costs and minimize disruptions. With our expertise, we ensure your life returns to normal as quickly as possible. We are always ready to provide prompt and reliable emergency water damage restoration services whenever you need us.

Nick and his team at Prime Solutions were excellent after my basement flooded. They responded…read morewithin 1-2 hours of my Yelp request, started remediation the same day, and did a fast, thorough job draining, drying, removing personal items, and helping with insurance. They also pushed to keep mitigation equipment in place longer when needed to make sure everything was truly dry before rebuilding, which I appreciated because they did not cut corners. They handled everything from remediation and plumbing repair to demolition and full restoration, and the basement looks better than before. After that experience, I hired them again for unrelated work and found their rates to be extremely competitive. Based on the quality, efficiency, and responsiveness they consistently showed, I plan to use them as my go-to contractor going forward.

Nick was super helpful and reassuring during my home's inspection! Highly recommend their services…read moreand business

I'm beyond thankful for the kindness and expertise I received. From the moment he arrived, his…read morecalm, reassuring presence turned a stressful situation into one I could face. He thoroughly assessed the water damage, explained everything with honesty, and gave me peace of mind. If you're looking for someone you can truly trust in a tough moment, he's the one. A true godsend!

Highly recommend UWD. Andrey was able to provide a same-day quote in a fairly accurate range based…read moreon a handful of photos and some questions answered over text. He was responsive via text and able to schedule a team to come out the next day, which is exactly what you want to hear when you encounter water + mold damage in your home. He also helped answer questions related to reimbursement from a 3rd party (i.e., builder or insurance), which relieved some uncertainty and anxiety. His experienced crew lead also asked me at the start of the job if I would need to work with insurance, then took extra photos in case we needed them for reimbursement documentation. While on-site, his team was professional, communicative, and got an extensive job done in just 1 day. I appreciated that they set up a containment, showed me pictures as the work unfolded, and cleaned up thoroughly afterwards. They sent someone to pick up the industrial fans + de-humidifier on day 4 or 5. The final invoice clearly laid out all items and their costs.

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

Thank you for your honesty and professionalism. The crew is great--Carlos is very knowledgeable and…read moredoes not compromise integrity! They have always been proficient in their work and truly go above and beyond. I highly recommend them for any remediation needs.

Servpro Dale city was here within three hours of my reaching out to them through my insurance…read morecompany after our water alarms alerted us to a sewage overflow in our basement. The team leader came in with confidence, with an initial team of two other cleanup personnel, put our fears to rest, had a team of eight workers in here within another hour Within two more hours they had torn out all of the affected carpet, dealt with the worst of the initial water damage, and left the place in good condition for the next step. They accommodated our schedule since we needed to be gone parts of the next couple days, and came back tearing out paneling and affected cabinetry, and then finally sanitizing everything before leaving it for the restoration contractor. This occurred over a period of five days in our case They communicated well with us along the way, explained what the paperwork meant, worked hard and cheerfully and respectfully engaged with us along the way, and put our fears to rest I would recommend the Dale city team to anyone who is looking for a confident, respectful, take-charge-and-get-it-done cleanup team, even dealing with a really messy site. They have dealt with much worse than ours apparently so they were not daunted by the mess they came into

Due to COVID-19 staffing issues are prevalent, if you can get them on your project then you can…read morerest assure, the request works will meet Industry and safe standards. The $175 dollar estimate fees are high for my blood! The management staff are honest trustworthy and friendly.

I was referred to Paul Davis by my insurance company after a dishwasher mishap flooded my kitchen…read moreand the portion of the basement underneath it. I am so thankful this was the reference I got because I cannot be any happier with their service. A definite 5-star! The "Mitigation" team arrived promptly and have done an excellent job throughout - extremely professional, thorough in their work and I particularly like the consistent follow-ups & heads-up... and keeping me informed along the way on what they are doing and their next steps.

Update: Paul Davis came a week and a half after ripping out our floors to install. They got done…read morefor the day and said, by the way we ran out of flooring because we didn't order enough. They let us know they figured this out the week before but didn't bother to tell us. Then it took them another three weeks to get the rest of the flooring. It's laughable that they claim my husband and I were misaligned. We were not, it's another lie and attempt to avoid accountability. It's also funny that they are pretending the owners care because I called corporate and the owners were supposed to call us and never bothered. Basically this company avoids talking to you so they can lie about what happened. They then did damage and said things were broken before and they would send pictures to prove it. We never received the pictures and all the sudden they agreed to fix it. Incompetent liars.