Quick, dependable, competitive pricing, strong selection, and open till 9 pm. Friendly and…read moreknowledgeable staff. Logical store layout. What's not to like?

I have a thing for Staples, don't know why, but they have always done me right, whether it be via…read moretheir website or by visiting any store. I came in here looking for printer cartridges, but the store was out of my type. The lady that helped me was very friendly, and made sure to give me the sale price even though the items were being shipped in to the store. Staples, to me, has always been fairly competitive with their prices, even beating out Best Buy in electronics from time to time.

Pretty discouraged. I had a "Happy Return" and told the gal plainly "this slip needs to go with…read moreit--it details my exchange information" she proceeded to NOT include it in the package and I reiterated "no this needs to go with it." And she begrudgingly opened the plastic bag to put it back inside saying "happy returns won't look at it anyways. It's just going to sit there. There's no point in putting it in there." Whether or not this was an accurate statement, this was INCREDIBLY discouraging and not what you want to hear when it comes to sending something of value. Do better.

I had to pop in for a return while on this side of town. There was a line but the staff was nice…read moreand got everyone through quickly. I also didn't realize that there was a self-serve kiosk for returns until I saw someone else use it. I will try it out next time.

We get all of our Musical Scripts printed here. They are super dependable and always have it ready…read morefor us quickly. They are polite and the last time I had a script printed, I found the sweetest note slipped into my script from one of the employees. It's rare in this world for people to take the time to do things like that and it was very much appreciated. I'm also amazed at everything else they do aside from printing. Check out what they offer and see if you can come support this business! Well done, Copies Plus!

Still strolling down memory lane, we came across a family book pertaining to my late grandma's side…read moreof the family, the "K" family (a very German moniker I might add). Flipping through the book and my renewed interest in discovering more about my family tree made me want a copy of my own. Mind you this was a spiral bound book filled with many interesting facts about my family, heck I was even in the book since it was first published in 1985. Grandma recalls having this book bound before by the team at Copies Plus so we went down to place an order for yet another book to be created. The gentleman behind the counter was very nice and accomodating. He looked the book over and agreed he could do it the same way. I think it took roughly all day for them to do it and we picked it up the next day. The book was exactly like the other and I couldn't wait to get home with this to discover more about my family. It now sits proudly on my coffee table and with many thanks to Copies Plus and of course Grandma!

I wanted my hand copied recipes copied professionally in ringed binders for my daughters. I copied…read morethem in a nice recipe binder I found online and wanted all children to have color copies for a keepsake from mom. Ben did a quick and efficient walkthrough process to give me choices and quality I would receive. I can't speak to the value in comparison to other companies, but I can say the total came in at the exact price I was hoping they would not go above. The end product was just perfect as far as the limitation they had with size of paper. Paper weights and colors great. Everything in order and they were printed within a timely manner. As you can see from the photo the copy is a bit smaller, but all all pertinent information is perfectly clear.

Went to Thorne Printing to have some books bound with spiral binding. Staff was very friendly and…read morehad really quick turnaround.

We put out a job request to have some network cabling runs done in our house. Michael picked up the…read morejob and came out shortly after we submitted the request. The job took a tad longer than anticipated but it was more due to our need to have cables ran in exterior walls so RT had to deal with insulation and bracing to what is normally a straightforward job. He cleaned up after himself left us contact information for a drywall expert who patched up some of the holes needed to get the cables where they needed to go.

I highly recommend Michael and Renowned Tech. Michael is great, super professional and super…read morecourteous. I pinged him and he came out the next day. We have a new home and the builder ran cables to wall outlets, but didn't put in Ethernet jacks anywhere in the house. Michael was in and out in about two hours. The house is wired and the Ethernet connection is screaming fast. He made sure everything was working before he left. He cleaned up everything and made the jumble of wires in the laundry room look organized. And it was great meeting someone with an interesting story who was interesting to talk to. Thanks, Michael!

They were very friendly, very quick and efficient. Also they had tape I needed extra tape for my…read morepackage. They were so kind to do it for me. This is my go to UPS store.

Jackson was awesome. Shannon ought to take a step back and look at the bigger picture. I was sent…read moreto drop off a return and a label was forgotten. He helped me get it emailed to the store and print it. It was in a poly bag, but awkward and the label wouldn't apply well. He grabbed a used amazon box from the ground that was left by someone and put it in real quick for the label be properly affixed, efficient, and faster to get to the next customer after me. Shannon took it upon herself to chastise Jackson in front of me saying "Where'd that box come from? Did you give him that? Jackson responded yes. Shannon said "we don't do that! And don't do that again!" As a manager, I'd keep Jackson and train Shannon if she's a trainer. Rules/policies are great, for when they support efficiency, speed, good order/discipline and ensure customer satisfaction. Jackson critically thought on his feet and maintained efficiency, speed, accomplishing the job well, and getting onto the next customer. Shannon, learn to ask other employees "why" they do what they do instead of assuming the worst from the get go, and provide correction away from the customer's face if the "why" isn't valid or justifying breaking a policy. Discipline to policy is great, but not when it's at the expense of the company or customer's.

Needed a mini fuse for my truck and it was the 4:30 rush hour this getting to an auto parts store…read morewas going to be difficult. Batteries Plus was close so decided to see if they might have a replacement fuse. I drove up they weren't very busy and yes they had the replacement fuse I needed. They even had a multi pack of different amp mini fuses which I decided to buy and put in my truck in case this happened again. Service was quick and easy and I was in and out in a few minutes.

I took my iPhone in to get a new battery. It took about an hour and everything was great. After a…read morecouple of hours I noticed the phone kept randomly shutting down and restarting. I called and explained the situation and was told to bring it back and they would take a look. Turned out one of the cables inside the iPhone was damaged and needed to be replaced. They replaced the damaged cable at no additional cost.

Simply not in business. Called and received a vague announcement, that she would not respond and…read morewill not be taking in anymore work for months.

Very timely and the prices were more than than fair, customer service was excellent and she knows…read morewhat she is doing. Would definately recommend to anyone needing computer repair services.

I found Will to be very personable and VERY up on his technical knowledge, not only on printers (…read morewhich is what I called him for) but on all the ins and outs of my PC, the network and security issues and solutions. He streamlined my PC, fixed my printer, and set up more and better security than I had until then. Also, he charged me for fewer hours than he actually worked, which I appreciate. I would be happy to recommend him to anyone.

Was very happy with the service provided. He contacted me within 20 minutes of posting my problems…read morethat I was having over the phone and walked me through a couple of things I could do on my own and test if it worked since it was a time sensitive repair I needed (had tournaments to attend) that way I wouldn't even need to take it in. Unfortunately my pc had many more issues than I was able to solve on my own. The GPU from the factory was not well put together with WAY too much flux and thermal paste and the heat sink not even touching the component it was supposed to be taking heat from, cpu also had some similar problems and my ssd was also corrupt and had problems. Throughout the entire process he sent me pictures of the components before (showing the problem) and then after he had fixed it and he kept me in the loop on what he was doing. Not only did he get the computer to run but he improved it and optimized it removing all of the bloatware and 3rd party data collecting apps as well as adding a ssd cooler and resurfacing components for a better connection. I will definitely be going to him the next time I buy a pc to go through and nip the quality control issues at the factory in the bud and make sure its good BEFORE it becomes a big problem.