Cancel

    Open app

    Search

    Metro by T-Mobile

    3.7 (3 reviews)
    Closed 10:00 am - 7:30 pm

    Metro by T-Mobile Photos

    You might also consider

    Recommended Reviews - Metro by T-Mobile

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of The G.
    62
    20
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of E E.
    17
    12
    1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    This is the nearest Metro close to me. The employees here are very helpful and nice! They seem to do their job well. Never had a problem.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Metro by T-Mobile

    Verify this business for free

    People searched for Electronics 3,022 times last month within 15 miles of this business.

    Verify this business

    T-Mobile Experience Store

    T-Mobile Experience Store

    3.4(95 reviews)
    2.3 mi
    $$$
    Virtual estimates
    Shipping

    Turning fifty-five does have some advantages, one of which is qualifying for the 55+ plans at…read moreT-Mobile. So have been monitoring current deals, and have come into this store multiple times to 'window' shop and get clarifications. Thus when I saw a new deal pop up over the weekend, came back to this store to see if worth purchasing. It was. The switch is not complete yet, but the customer interaction at this store so far has been outstanding. Like many folks, my wife and I have been mobile customers across all the major carriers (including Sprint, which no longer exists), currently getting service through our Internet provider, Spectrum. Everyone provides unlimited national data now, so price continues to be the main driver for us. Both our I-phones (smallest physical footprint available) are (slowly) dying, victim of new OS's that require faster processors/memory and faster-draining/slower-recharging old batteries. But I like the form size of it, and it would still be useful as an occasional wi-fi device (or sell it to a company like Gazelle for over $100), so didn't want to use a deal that required a trade-in. So with the release of the I-phone 17e by Apple earlier this month ('budget' model, retailing for $599 for the 256GB version), T-Mobile recently published a new deal: get a 17e 'free' with 24 month contract, with no trade-in. What wasn't clear online was if the 55+ plans would apply. So decided to stop back in while doing some errands by myself in DTLB. This store is marketed as a T-Mobile experience store. Whenever we stop in, it's fairly busy but staffed well enough to have someone immediately available to help with no wait. Like before, I interacted with Taylor (Sr. Mobile Expert). He confirmed my understanding, and then looked up to see if the 55+ Essential ($60 plus tax for 2 lines with auto-pay monthly) would qualify. I was very pleasantly surprised that it did. The plan works as an interest free loan, with T-Mobile giving us the $599 to purchase the phone. From the government's perspective, the phone was bought at full retail price, and sales tax must be paid by the customer at the time of sale, which is what I did for both phones. T-Mobile then gives us a $24.96 credit for each phone at each billing cycle to pay off the phone. This means that if we cancel the service before 24 months, we would owe the remaining balance on the phone(s). Either way, the phone would be unlocked and would belong to us. So with that information, I decided to move forward with Taylor. After asking a co-worker, he recommended that the entire transaction be performed over the T-Mobile app on my (old) phone (including payment)...and he stayed with me while we did so. I remarked if there was a way to credit him; he responded that at this store, the employees did not work on commission. The phone itself is on backorder and will be shipped directly to our home, at which point we could start the actual switch over process. Since the newest phones only use E-SIMs now, we shouldn't have to come back in to get them activated. But it's nice to know that if we want to get personalized attention to complete the switch, Taylor and the rest of the non-commissioned T-Mobile team at this DTLB experience are there to walk one through it.

    I wouldn't recommend going to this T-Mobile because I went down there in October between the 27th…read moreand the 29th because I told them that I'm going through identity and I asked him that if everything is secure and what I got in the mail from T-Mobile and everything they looked at my account said nothing was compromised and when I went on my iPhone, my T-Mobile app and everything was compromised and leaked and they told me they're keeping an eye on my account and they haven't seen no changes cause I went in there too cause I received this picture to verify me and I told him my account information has been compromised and I told them I'm going through Identity Theft they just do not know what they're doing cause I've been there twice once in October and again in September 27 to be honest, they should deserve zero stars. They don't even deserve one star or five they deserve zero stars.

    Photos
    T-Mobile Experience Store
    T-Mobile Experience Store
    T-Mobile Experience Store

    See all

    Office Depot

    Office Depot

    2.6(142 reviews)
    1.4 mi
    $$

    I've come here for about a year, mostly for the printing services as I'm a university student, and…read moreto buy a few miscellaneous office supplies like pen ink refills, Post-Its, and a folder. But a few months ago, we saw a deal on a sandwich board directly outside the front door advertising a "student printer bundle," which included an HP printer, two ink cartridges, and a ream of paper for $100. A couple weeks later, we decided to do it. We walked in, asked an associate on the floor about it, and they said "Go up to the register, they'll set you up there." So we went and waited in line (not too long, like two customers ahead of us), but when we got to the cashier, she told us we're supposed to go get the printer ourselves, then bring it up and she would add on the ink and paper. 10 minutes later, we located the printer specified in the ad, and carried it up to the register. The cashier then started adding in the ink and a 20 lb. box of paper. Confused, we clarified that we wanted to do the student printer bundle on the board outside that came with only one ream of paper. She was completely bewildered, asked "For THIS store?" and ended up calling over a supervisor. He explained the deal to her and that all she had to do was scan all the products, and the total would automatically change to $100. She did that and it worked. After the supervisor walked away, she told us she had no idea about that deal. We thought that was very weird because that board had been in front of the store for at LEAST two weeks that she would've had to walk by? Also, shouldn't the employees know about the deals going on? Here's the part that really sent us: As we paid and finished checking out, the cashier's cell phone rang, she ANSWERED it on speaker phone, and it was clearly some man (adult son or husband?) at home. She continued casually chatting with him about nothing while she bagged up our items. ("What's wrong?" "Nothing, why?" "You sound weird." "I just woke up." "Oh... Well what are you doing?") Finally as we grabbed our bag and receipt and started to walk away, she mouthed "Bye." to us, the CUSTOMERS, so as not to interrupt her phone call. Lol, it was surreal. The printer bundle deal was great and we're glad it worked out, but man. That store does not run smoothly and the cashiers need... more professional development.

    Outstanding Customer Service - Office Depot Copier Area…read more I went to Office Depot to pick up my order and noticed Olivia Arreola working alone at the copier area. There were four customers ahead of me, yet Olivia managed everything calmly, efficiently, and with a warm smile. Her patience, professionalism, and positive attitude under pressure truly stood out. I even told her she deserves a raise -- she was working like two people, helping everyone with genuine care. Office Depot is so fortunate to have such a dedicated and passionate employee. I don't usually write reviews due to my busy schedule, but Olivia's exceptional service truly deserves recognition. Thank you, Olivia, for your kindness and excellent assistance! This was by far the best customer service experience I've ever had at Office Depot in Signal Hill branch. I highly recommend this location, especially the copier area department.

    Photos
    Office Depot
    Office Depot - Elevate Together Sponsored by the ODP Corporation, USHCC, LA Latino Chamber of Commerce, and the National Urban League .

    Elevate Together Sponsored by the ODP Corporation, USHCC, LA Latino Chamber of Commerce, and the National Urban League .

    Office Depot

    See all

    Metro by T-Mobile - electronics - Updated June 2026

    Loading...
    Loading...
    Loading...