Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Very positive experience with a home network cabling job, will definitely recommend!read more

This review is long overdue…read more James installed our Sonos system at our home in Ashburn shortly after we moved in back in July 2014. In addition, he installed our new flat-screen TV -- coming up with a custom solution that worked perfectly. He also did some troubleshooting on our CAT-5 ethernet and installed wi-fi routers throughout the home. Last but not least, he managed to resurrect the in-home speaker system which had been dormant for 5+ years. The home came equipped with ceiling mounted JBL speakers in 3 rooms, but the previous owner never managed to get them working. James removed the antiquated / non-functioning receiver and equipment from our media closet, and replaced it with a Sonos system -- and breathed new life into those JBL speakers. Now we enjoy Pandora, iTunes, etc throughout the home. James is amazingly resourceful, shows up on time, does great work, and always can be counted on to return a call. His professionalism and attention to detail are beyond reproach. We're doing a porch, deck, and pool addition right now, and I will be 100% calling James to help with our outdoor hi-fi / wi-fi needs.

I had a great time here even though my problem was in delivered phones they helped me nicely and in…read morea timely manner. All the staff there are very nice and friendl they give excellent customer service.

Like most T-Mobile store fronts, this one is set up pretty similar. The plaza it's located in is…read morebusy so you may find parking a bit far. They had three employees working while my mom and I visited. They were preoccupied but one employee said hello. So we patiently waited our turn. After 5-10 minutes one got done with a previous customer and assisted us. The employee who assisted us was Matthew. He was efficient in transferring my mom's old phone's data and contacts into a new iPhone. My mom was happy that it was a easy process. Side Note-Get value for your money and check out the phone plans. If you have a plan from multiple years, see what's out there and what you can get from it. What won me- TMobile gives data coverage etc when you are visiting other countries and you don't have to pay extra for international data usage. ~

BIG SHOUT OUT TO RICK AND TEAM!!…read more Was headed out of town and of course the phone folks told me to "drop the router at ANY T-Mobile location" (Well...yeah. not so much. Has to be a "corporate location" as the manager kindly explained to me) HOWEVER Rick (the manager) and one of his team immediately said " Hey we can help you box it up and you can just take it to the UPS store 2 doors up from us" And they did. Bubble wrap, security tape and all! Thanks so much gang - on a tight timeline and you all really, really helped me out! Cheers! Kate

Absolutely the friendliest, most professional customer service ever received in a Cellular store…read more I arrived without an appointment to see if I could have a defective SIM card replaced in a brand new (1 day old) T-Mobile 5G Gateway. I was lucky enough to be served by Delonte' W. who quickly confirmed the issue and not only provided a new SIM card but also replaced the old one, tested it out and set up everything on the T-Mobile Life app so it would work as soon as I got home and plugged it in. I highly recommend going to this store for your T-Mobile needs and after only a few days of use of the 5G Gateway, can strongly recommend considering it for great speeds (even where I am using it in the mountains) and reliable connectivity at an excellent price.

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Worst experience with any kind of utility ever!! Had service hooked up Jan 6 and it worked for…read moreless than 48 hours... had a service tech out on Jan 9 and he replaced the equipment. That time the service lasted less than 5 hours. I cancelled the service that week and switched to Verizon. I returned the modem I had on Jan 13. Then I got a bill for $108 because of the set up fee and "service period". I paid it just to not have to deal with them any more! Now 6 weeks later I'm still fighting a charge for equipment they say I didn't return, but it's the modem the technician took back with him during the service call but he never left me with a receipt. I've had no less than 1 call a week and multiple emails and even the text service. Each time I'm told it will be cleared and then the next week I get some form of a reminder to return equipment or pay the $240 fee. Now several weeks and multiple calls later I FINALLY am told I need a ticket to open a case... so the saga continues...

This is the worst possible communications company. They over sell their capabilities. They lie. The…read moreservice is literally so slow that I have to go home to upload data through my Verizon internet. I just had a class that had to be cancelled because the internet was down, but they claim they charge the ridiculous amount that they do because they are providing better service than what is provided to residential customers. They trap you in a contract that you can't get out of without paying the full price of the contract. I've never heard of any other company doing that. They know their service is bad. They trap you so that you have to stay stuck with their crappy service. As soon as I can afford to get away from them, I am dumping them. I'd be willing to bet if they told their customers they were released from their contracts, most of them would run as fast as they can. Do yourself a favor, don't sign with cox. They are overpriced, they over promise, and then you're stuck. I regret it everyday single day.

I recently relocated my business to a new building and was in the market to have some security…read morecameras installed. I received a flyer in the mail from ECCN and called them in for an estimate. The gentlemen that I met (Faisal) was very knowledgeable and friendly, he walked me through the process of what was needed and what he recommended without and pressure sales tactics. I decided on an IP camera system based on Faisals suggestions and glad that I did....the picture quality is excellent. I am a very pleased with the quality of installation and the DVR camera system . I am in no way affiliated with this company, just wanted to give credit where credit is due. If you are in the market for cameras or security systems please give ECCN a call I don't think you will be disappointed.

stay away!!!!!! this company is terrible and cecil is a complete idiot!!!! he came to my home…read moreseveral times to fix a install of a camera system. one camera was not water proofed and he waterproofed the wires. the camera went out again. it took him 2 weeks to make it to my home. by then the camera was working. rinse and repeat happened sever more times. today, my camera is not working as we speak. he told me if this happened again he would come out and inspect the wires asap now he refuses to. in additional he advised me if it is a bad camera he would change it out for another one and charge me a 90.00 service call. he refuses to. i ask to speak with the owner and he says he is one of the owners. stay away unless you don't care about shabby work and bad ethics. i will possibly be suing this company and leaving negative feedback any where everywhere i can