Frances is head and shoulders better than ALL OF THE REST. He is professional, thoughtful and his…read morepricing is very fair. He's also able to quickly and efficiently give you an appointment, and works meticulously until you are satisfied.

Francis team did a fantastic job installing internet throughout my house. My office and my wife's…read moreoffices are both fully wired, with impeccable solutions such that no one will notice (e.g. no visible wires) and the wifi works spot on across all three floors. I highly recommend working with Francis and team. His bid was competitive and F and crew treat your house like its their own, with respect and care. All 5 stars deserved!

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

Network Cabling directory has been crucial for our business. They do a fantastic job and are well…read moreversed in the field!

Saints in the InterTubes! These guys saved me and a friend from near certain disaster setting up an…read moreoffice & sports bar. They recommended a local Silver Spring company, Clear Communications www.clearcommunicationsinc.com, that came in and saved our bacon!

Very positive experience with a home network cabling job, will definitely recommend!read more

This review is long overdue…read more James installed our Sonos system at our home in Ashburn shortly after we moved in back in July 2014. In addition, he installed our new flat-screen TV -- coming up with a custom solution that worked perfectly. He also did some troubleshooting on our CAT-5 ethernet and installed wi-fi routers throughout the home. Last but not least, he managed to resurrect the in-home speaker system which had been dormant for 5+ years. The home came equipped with ceiling mounted JBL speakers in 3 rooms, but the previous owner never managed to get them working. James removed the antiquated / non-functioning receiver and equipment from our media closet, and replaced it with a Sonos system -- and breathed new life into those JBL speakers. Now we enjoy Pandora, iTunes, etc throughout the home. James is amazingly resourceful, shows up on time, does great work, and always can be counted on to return a call. His professionalism and attention to detail are beyond reproach. We're doing a porch, deck, and pool addition right now, and I will be 100% calling James to help with our outdoor hi-fi / wi-fi needs.

I'm really hesitant to rate this store, because by all accounts I had a pleasant experience. I…read morewalked in, frustrated with Verizon, and wanted to transfer service. They were not as pushy of salespeople as the Verizon store was (having just come from there). I said exactly what I wanted and the team member (Tim, I believe) was very helpful. He was laid-back and informative, tried to get me the best deal. He was honest about the Nexus 5's markup as well. Overall the transaction was fantastic and I walked out with a great working phone. T-Mobile itself is a great company. I was with them for 8 years before having to switch to Verizon for work for 2 years, then immediately switched back when I could. The coverage in this area has been fantastic. However, when filling out the application, I asked specifically if the credit check was hard or soft. I have excellent credit but recently moved, so I didn't want another hard hit. The team member assured me (more than once) that it was a soft credit check that he was performing. I agreed to it. Now I have an alert that a hard inquiry has been made. It's not bad, but it was not what I was told was happening. A hard inquiry is completely different than a soft. So, while he was honest about everything else, this was a complete lie to me. This changed my perspective of my in-store experience. So, I just wanted to make sure other consumers knew this caveat before they switched. Otherwise I recommend T-Mobile above the other companies.

Was at the store today and had a horrible experience with a young man name Ramie. I only came in…read morefor a replacement for a screen saver. Which I originally purchased when I brought my phone in January 2026. It's unlimited replacement. He was very rude and snappy saying he didn't have one for my phone, which was not true. They put a 16/17 protector on my phone originally , somehow he said they couldn't put on a 17 protector which didn't make any sense which they had in the store. I asked him could he let me see the protector that he was talking about and he told me no unless I was going to purchase it. I asked him could I talk to a manager and he said she went to lunch and he was going to lunch too. I asked him when would she return he said in 30 minutes. I said I would wait. I thought this is ridiculous. I stayed calm because I was in shock over his treatment over a phone protector I purchased unlimited replacement. I could not believe his unprofessionalism. The treatment was really unbelievable. The other guy Chris was not helpful either I ask him for help because I remembered him and he said he never helped me before. I am writing this because no customer should be treated this way. I have been coming here for over twenty years. I will never forget how they treated me today. No one should be treated in such a rude disrespectful manner. *I was fortunate that a Wonderful young lady wind up helping me name Sunny, She stepped in and helped me I explained to her the situation and she called the manager and she told her it was okay to replace my screen protector. Thank you so much Sunny for your professional and patience. You are what TMobile represents. Your kindness and helpfulness was truly appreciated. I called customer care service and I wanted them to know about you. They told me to make sure I call the manager which I will definitely do. I hope they give you a score of 10.

We came here when it was first open and it was really crowded even when it was first open in the…read moremorning. The staff were fast and quick however they were not able to help us with our questions and we waited for about 10 minutes. The one staff that was helping us did not seem to have much experience and didn't seem to try hard to help us with our questions. We prefer the Fair Oaks location but since we were in the area, we stopped by here. Probably would not try again!