I've been a patient for over 50 years. Superior care and treatment are their trademark. I strongly…read morerecommend. ​

Cleanings are routine every 6 months. I left my regular dentist a while back as it wasn't…read moreconvenient any longer once I relocated jobs. The search began for a new place where I felt welcomed, clean equipment, professional that fit within my insurance. Thankfully driving by Dalseth everyday I finally had the nerve to schedule my cleaning here and boy am I happy I did. All of the staff were kind and knowledgeable. It feels welcoming the moment you step in til you step out. You can tell they are also family oriented for the kids which I like. I'll be sticking here for a while.

I've been going to Apple Valley Dental Care for the past four years, and my experience has been…read moreconsistently excellent. The office is always clean, well-organized, and very welcoming, which makes every visit comfortable.The quality of care is outstanding. Dr. Levine and Dr. Bakken are both great professional, knowledgeable, and they take the time to explain everything clearly. The hygienists also do an amazing job; they are gentle, thorough, and make sure you feel well taken care of during each visit.Overall, from the office environment to the level of care and attention to detail, this place truly stands out. I highly recommend Apple Valley Dental Care to anyone looking for reliable and high-quality dental care.

Apple valley dental care was amazing with kind staff and exceptional care! My appointment was quick…read moreand painless. I would recommend!

GREAT SERVICE! As a young man, I do not like to say that I get anxious. Going into a dental…read moreoffice is not a desire of mine considering I have a couple cavities! Dentist VAROON and Dental Asst. YULIYA, went above and beyond to assure that I knew what steps they were taking and making sure that I was comfortable NOT BEING IN CONTROL. I will recommend Dakota Dental to any friends and family based on the service and smiles from the front desk all the way to the comfort of being in the chair.

Dr. Isabella and his staff are wonderful. Over the course of a year, I had surgery to remove all my…read moreteeth and get implanted dentures. It required many appointments. Every time I went in for an appointment the staff were all helpful, professional, respectful and nice. I've been extremely happy with the results!

My husband and I had teeth cleaning dental appointments for 6 months prior. We knew to book our…read moreappointment out ahead of time or you can't get in. We came in for our appointment to check in and the desk representative had canceled our appointment. We left pissed off. That was 2 years ago. Everytime we made an appointment we arrived for the appointment on time and they say we canceled your appointments because we didn't confirm our appointment. We'll this year it happened again. 6 months on the books we show up and they said we canceled your appointment. We were pissed off. This time we spoke up out of anger. They send an email out to you 3 days before your appointment. It said click below to confirm your appointment or we will cancel your appointment. Well another major issue with this company is they don't answer their phones. You can sit on hold for up to 30 minutes. So we confirm on line. I even reminded my husband to confirm or they don't cancel your appointment. So Monday morning we went in to check in and the receptionist said we canceled your appointment because you didn't confirm. I was pissed off. I said that is bull shit you have canceled our schedule appointments every time we made them and confirmed online. She said to bad you have to do a verbal confirmation. I said that is not what the email said. She said that email has nothing to do with us. I said why did you send it then??? She said that is corporate. ​​To top it off they make you pay in advance when you make the appointment. We had our appointments all paid for. Payment ahead of time should be a confirmation! But no they canceled us again! The secretary said I will go talk to the Hygienist. She came back 15 minutes later and said the Hygienist will work you in if she has time. The Hygienist did work us in. We were so greatful to her! She does an excellent job cleaning your teeth. If it wasn't for the Hygienist we would of walked out and NOT RETURN. They have a messed up policy the secretary said its our job to know the policy's. No its not! What happened to customer service? As far as I am concerned they should fix the policy. If you already paid for your appointment 6 months ahead of time. They should not be allowed to cancel your appointment unless you call and ask them too. Do they really believe we would pay 6 months in advance then just forget about your appointment. Last I checked people work hard for their money. They should be like the Chick Fillet policy. You walk in and for whatever time they are serving you they should be polite. It should be their pleasure to help you out. After all your the reason they are in business. ​I give the Hygienist a 5 star!!! Plus But the office people the face of the company you deal with every encounter they get a negative 5. We have been going there about 6 years now. But the office people just don't care they act like if they canceled your appointment its all on you whether its paid for to bad. Bad experience lots of changes should be made in that office.

Paid for the "custom elite" package which is supposed to be the top of the line option with a 7…read moreyear warranty. I've had a tooth completely just fall out of the denture FOUR SEPARATE TIMES!!! Not even the same tooth! When I called to ask about it and to get in to get it fixed (because it was poorly made poor quality denture) I was told they won't help me because of a past due balance (which I disputed since I had a long conversation with Olivia when I first started this and told her I wanted to pay everything up front with money I received from a cancer fundraiser and she agreed that I would pay up front and it would be "all inclusive") Worst customer service and worst dentures ever. A denture that costs that much should NOT just have teeth falling out randomly! Not only did I have to go through cancer but now I have to deal with this bs place taking advantage of people with crap dentures that just fall part when you bite into a soft shell taco. Making it my mission to tell everyone to stay away from this place. You'd have better quality dentures if you bought them off Temu. Would give 0 stars if I could.

Great care, great at insurance claims. I've moved to St Paul but I plan to continue to go here…read more Hygienists and Dr Duda are aces!

Shady business practices, sending bills in the mail after you've already paid, incapable of…read moreproperly doing the job are all things this business excels at. This place is what you would call a 'legal scam'. They are happy to trick you into thinking you owe a certain amount and then they sent me a bill later. Totally dishonest. That's on top of the fact the 'permanent crown' fell off the very next day, and when they put it on again it fell off a week later. Went to another dentist and they did a lot of things this place did not do they were supposed to do. Absolutely half assed work. Slap some glue on and stuff it on my tooth. No effort whatsoever. Avoid this place at ALL COSTS. You will get random bills in the mail you can't afford, and you will have to pay another dentist to fix their mistakes. No one should have to go back to the dentist 3-4 times to get something done that should have been done the first time.

I had been with this dentist for about 10 years. during that time period they have broken a drill…read morebit off in a tooth which required me to go to endendontist and pay serveral grand to remove. Dental Health would not pay the expense. I have had a failed root canal. I chipped a tooth and it took 8 days before they could get me in to repair it. Among several other issues. Although they are pleasant, the customer experience is terrible in my oppinion.

I started coming to this dentist more than 20 years ago. I started seeing Dr John and now I see the…read moreson Dr Jonathan. They keep upgrading the staff, equipment and location to stay current and new. The new Apple Valley location is nice. They recently moved here from Farmington. This is their 3rd different location in my 20+ years of coming here. Jonathan is always open and honest with his advice. I trust these people. Try them out. The new facility gives them more room to spread out. I like all the up-to-date equipment that they have. This is my dentist for life or until I die or move. Say Hi to them for me.

I have been coming to Dr Hermanson for nearly 20 years, and now my family does as well. I am…read moreconstantly amazed by the professionalism I see in this practice by every single person who works there. My family and I are consistently treated with kindness and care. The whole staff goes out of their way to accommodate our busy schedule and there are never any surprises with what is and isn't covered by our insurance, because they try very hard to get that information up front before the procedure even takes place. I feel like I am in good hands for any and all dental procedures. They do everything they can to make the experience comfortable. In short, I highly recommend this place!!

Dr. Hermanson and his staff are amazing! They are experts in their field, going the extra mile to…read moremake sure you are pain free, stress free and cared for! There was a time I had a, very painful, cracked tooth. Dr. Hermanson got me in right away, took care of my tooth and even called me that night to see how I was doing. It was a very nice gesture! If you are looking for a dentist, hygienists and office managers who are kind, patient, friendly, knowledgable and welcoming, then Smiles By Design is the place for you! Brenda K.

My family all switched to this dentist because of a recommendation, and they were so right because…read morethis is the best place we have ever been by far. Everyone who works here is welcoming and friendly. They make sure you are comfortable and give advice in a way that does not seem condescending. I had an stress-free experience getting cavities filled last year by Dr navarro, he is attentive to all patient concerns and answering questions. He made sure it was as painless as possible. Dental hygienist Michelle is especially wonderful every time as well, she is always kind and compassionate, and takes care to make sure patients feel comfortable and safe. Her work is truly appreciated and makes a huge difference for a person with dentist anxiety. As someone with 6 oral piercings, i was used to judgment from dentists, but here my questions are answered with helpful information and without judgment. i highly recommend this location for anyone who struggles with dental anxiety due to fear of judgment or sensory issues !!

They violated HIPAA and gave my mother my appointment information. I am self insured and they…read moredidn't call to ask for permission before doing so. Totally disrespectful and unprofessional. If I could give zero stars I would. Don't recommend.

I recently moved to the area and was looking for a new dentist! I read a LOT of reviews and did…read moreresearch to find Heart of the City. I even changed my insurance to be able to check this place out! I absolutely was not disappointed. Plenty of parking available in the shared lot with other businesses in the building. The office is very inviting, clean, and organized. The staff has been top notch throughout all of my communication and visits so far. Major shout out to Jenna, who went out of her way to welcome me, learn about my needs/anxieties, and make sure that I felt at home and safe. She even offered local recommendations since I'm newer to the area. My favorite part of the visit was that they offered a menu of items to make me feel more comfortable in the chair! I chose a stress ball for this visit, but might choose additional items on future cleanings! Why not make it feel like a spa visit? HUGE shout-out to my hygienist, Eriel!! She was probably one of the best hygienists I've ever had. She was non-judgemental, sweet, kind, explanatory, and made sure I was doing well and comfortable throughout the visit. We had great conversation, and I felt like she had genuine interest in making sure I was in a good spot. I'd highly recommend her! Dr. Heidi Smith, was also very friendly and helpful during my exam! Lastly, I think they did an amazing job of being upfront and honest about cost throughout my visit. Anything not covered by insurance was very clearly articulated and I felt like I had full control of whether or not I said yes or no to the options. This is huge, because no one likes to be surprised with a massive bill at the end of your routine service. I can't wait to keep coming back to Heart of the City!

I think the best way to really describe this place is exceptional. Everyone at the office is very…read morefriendly, flexible, and knowledgeable and when I say everyone, I mean that I haven't found an exception to that rule with anyone there. I really appreciate being able to go to a place where you don't get shamed for any dental issues too. They've always approached things from offering advice to improve, which hasn't been my experience at other places I've been. If you've ever heard "It looks like you haven't been flossing lately, hmm?" or something similar, you know what I mean. Special shout out to the hygienist Dani who was really easy to talk to and gave me some really good insights about what sort of ways I could prevent some issues beyond just brushing/flossing that was knowledgeable and relevant (look into a waterpik to help my gums, but mouth wash wasn't really needed since I had good enamel from brushing alone already). Definitely recommend this place.

Scheduled a $59 exam, xrays and CLEANING. This was clarified is a cash transaction and would be…read morepaid upon services rendered. Xrays completed, exam completed. Refused to honor the cleaning without performing 1000s of dollars worth of work. This is a bait and switch scam. These people are rotten to the core. Lost 2 hours of work for their fraudulent scheme.

Well, there was a glitch at the start. I arrived early per the office request. I waited in office…read morefor over 1/2 hour past my appointed time when I inquired if my appointment was 1/2 hour ago. I was told yes, they'll come to get you soon. One hour! Yes! One hour after my appointed time the manager did explain and apologized for the delay. Once I did get started with the exam, the hygienist & dentist were FABULOUS! The quality of care, the genuine concern for me as a person made me feel valued. They are very thorough explaining every step, making sure I understood everything.