I booked a new patient appointment in April for end of July new patient appointment. I had checked…read morewith my insurance and called the office to confirm they accept my instance. The day before the appointment, I receive messages that my new patient paperwork isn't complete. Doubled checked with the company that I had completed it, sent records, etc. They eventually found it once checked back in their system. Shortly after I received texts the day before that they don't take my insurance now. when I asked what the confusion was they blamed it on their call center and my insurance for not being updated. No ownership at all. I'm now 3 months out from my initial request without a timely dentist intake. I don't recommend. I did personally speak with the staff unlike what this review response was implying and this was the result.

I've been coming here for about 7 years. Love this place, love Dr. Tran and loved his staff before…read morethe merger. The new staff is not as good. Hence, the 3 stars. They are pleasant enough, but not even close to warm and welcoming as the staff he had before. His staff before was also really on top of things. They knew what my insurance would and wouldn't cover and cost for work, the new staff just says I need to call my insurance and leaves it at that. They also have lost appointments and records so that's not great.

I went to Tonka Smiles for a cleaning and exam back in 10/2025. They are in network with the…read moreHealthPartners dental insurance I had at the time and offer nitrous. As someone who prefers female dentists, I love that the staff is all women. :) The team - Dr. Phillips, Julie, RDH, Kara, RDA, and the front desk staff - are friendly and thorough. The main reason this rating is 4 rather than 5 stars is that I felt they recommended work I didn't really need, specifically a crown. Dr. Philips recommended a crown on my bottom right molar where I had a root canal in 11/2017. I'm 8 years out from the procedure and neither the endodontist who did the root canal nor the 3 general dentists I saw between 2018-25 said I needed one. Though she said it's common practice to place a crown after a root canal to avoid the tooth from breaking, I'm reluctant to undergo a procedure on a tooth that has caused zero issues for 8 years. At first I thought she found something other dentists missed but later realized that 4 other dentists (endodontist followed by 3 general dentists) would have said something sooner if I really needed a crown. Other than the root canal, there was no abnormal findings clinically or on the x-ray that convinced me to follow Dr. Phillips' recommendation that I get a crown. Now, if I had a cavity, I would get that filled right away to avoid further decay. But when none of my previous dentists over the past 8 years told me I need a crown and I'm not having pain in that tooth, why create work when none is needed? She also recommended fixing a small chip on one of my front teeth and Invisalign from my bottom teeth, though both were cosmetic so I declined. By comparison, my previous dentist of 5 years NEVER recommended any of the above work. To her credit, Dr. Phillips wasn't pushy about getting the work done. When I asked if it's likely I'd lose the tooth over the next few months if I don't get a crown, she couldn't say. I know it's not always possible to predict medical/dental outcomes but her not knowing told me that I didn't have to make a decision right away and I'd likely be fine without the crown. If the recommendation for a crown was made because I had pain and/or a fracture/other abnormal pathology was found, I'd be more on board getting it, especially if I had been going to the practice for years and didn't need dental work beyond cleanings until now. But as a first time patient to the practice, having a procedure recommended for a tooth that hasn't caused pain or other issues for 8 years makes me question whether I truly need the crown or it's financially motivated. I moved back to my home state in late March so I cancelled the cleaning previously scheduled for April. If I were to see them again (as I want to move back to MN in a few years) and they recommended any dental work beyond bi-annual cleanings, I'd get a second opinion before agreeing to anything. However, I'd more likely find another dental practice that is more conservative in their recommendations, similar to the dentist I previously saw prior to moving to MN.

I'm a dentist, and I love my dentist and hygienist!…read more Julie is the best hygienist...so conscientious and caring with lots of experience! She's thorough, but also non-judgmental when you're home care isn't perfect. I'm always comfortable in her chair. Dr. Phillips is a highly trained cosmetic dentist that I sought out to do my work, now that I'm retired. So far, she's done one crown and it's my favorite! I'm truly looking forward to having more complex work done by this talented professional. The front desk staff is also wonderful; I feel so welcome, and they couldn't be friendlier!

I love the staff at this very modern dental office. It's a beautiful, relaxing environment, and…read moreNancy Zeis is a true professional and a great dentist!

Horrible communication, only takes a certain PREMIUM insurance, feels your life should revolve…read morearound their schedule, do not follow through on their guarantees. Was looking for a new dentist and came upon Zeis Dental, due to the yelp reviews. I called their office and provided all my information/insurance information. My appointment was going to be roughly 2-months out. I asked them to run the insurance to ensure everything would be covered, as I was making the appointment for a general 6-month cleaning/checkup. The person who took the call was nice and personable. He said he would let me know if anything was out of the ordinary with my normal Delta Dental insurance and he would look forward to seeing me at my appointment. I hadn't heard from the dental office until the day before my appointment, and this was approx. 2 months from the time the appointment was made. A female left me voicemail at 11:00 and told me I had 3 or 4 hours to call back and confirm my appointment or they would cancel my appointment. When I listened to my voicemail, after my work day as my job doesn't pay me to talk on my personal phone, I called the office back to confirm my appointment for the next day. The girl, who answered the phone, stated they had already canceled my appointment and another patient is now in that slot. I asked her about the realistic demand of sending a reminder in less than 24hrs and requiring an instant call back from the working patient, or the appointment will be canceled. She told me that that is their policy and I should have responded earlier. She told me she could schedule me for an appointment 2 weeks later. At this point, I just wanted my 6-month cleaning/checkup so I had her put me in for the next appointment. She still stated she would not be able to send a reminder greater than 24hrs, but to make sure to check my phone around that time so the appointment doesn't get canceled again. (I have never heard of such shiftless demands coming from a dentist's office in my entire life.) 2-3 days before my next appointment I was contacted by this office and told they didn't accept my insurance. I was completely dumbfounded. On my initial call to make the appointment, over 2 months prior, I was told they took my insurance and would confirm there wouldn't be any out of pocket expenses or if there were they would let me know. Now, they don't accept my insurance. The guy told me told me they accept Delta but it must be the PREMIUM level and not the normal level of Delta Dental insurance. I asked him why he let almost 2 months go by without checking the insurance, as he agreed he would. He was not able to answer my question. Upon being told that Zeis Dental didn't accept my level of Delta insurance, I called Delta for clarification. They told me this office does accept Delta's regular insurance, but they have to submit a pre-authorization to Delta, prior to the dental appointment, so they know how much Delta will pay and how much may be left to the patient. I called Zeis dental back and advised them of this process. The same guy told me he was aware of that, but it could take a week or so to get the answer. The call was left that he would submit the pre-authorization to Delta Dental, so we would know if I would be required any out of pocket payment at my appointment. I had him repeat to me what he was going to do and he guaranteed me he would proceed in this fashion and get back to me with the results in approx. 2 weeks. It is now 3 months later, AND I STILL HAVEN'T HEARD FROM THIS OFFICE. I have since found another dentist. If you have anything other than a trust fund, which allows you to not work and stare at your phone all day for that acute reply window from this office, I would highly encourage looking at other dentists. This office presented an exemplary OVER-PROMISE and UNDER-DELIVER, coupled with an immense lacking care for my teeth. The amount of time they wasted also presents an extreme lack of care for my time. CAVEAT EMPTOR!!

Took a family member in for a molar-related issue, bracing for the usual clinical coldness--but…read morethis place turned that expectation on its head. The moment we stepped into the clinic, we were greeted by a space that felt more like a cozy café than a medical facility. Soft lighting, tasteful décor, and a genuinely welcoming vibe made the waiting area feel like a calm little retreat. They even offered complimentary coffee and water--small touch, big comfort. But here's the best part: there was no waiting around. Dr. Shetty greeted us right on time with a warm, approachable demeanor that immediately put us at ease. His attentiveness was remarkable... he listened closely, never rushed us, and took time to walk through the issue with clarity and empathy. What really stood out was his integrity. Although we were ready to go ahead with a more expensive treatment, he gently steered us away from it, explaining in detail why it wasn't necessary. It was reassuring to see a doctor prioritize what's right over what's profitable. In a world of rushed consultations and upsells, Dr. Shetty's honesty and care were a breath of fresh air. Highly recommend this clinic--not just for the skilled care, but for an experience that actually makes going to the dentist feel... pleasant. *A surprisingly delightful visit to the dentist!* Took a family member in for a molar-related issue, bracing for the usual clinical coldness--but this place turned that expectation on its head. The moment we stepped into the clinic, we were greeted by a space that felt more like a cozy café than a medical facility. Soft lighting, tasteful décor, and a genuinely welcoming vibe made the waiting area feel like a calm little retreat. They even offered complimentary coffee and water--small touch, big comfort. But here's the best part: there was no waiting around. Dr. Shetty greeted us right on time with a warm, approachable demeanor that immediately put us at ease. His attentiveness was remarkable... he listened closely, never rushed us, and took time to walk through the issue with clarity and empathy. What really stood out was his integrity. Although we were ready to go ahead with a more expensive treatment, he gently steered us away from it, explaining in detail why it wasn't necessary. It was reassuring to see a doctor prioritize what's right over what's profitable. In a world of rushed consultations and upsells, Dr. Shetty's honesty and care were a breath of fresh air. Highly recommend this clinic--not just for the skilled care, but for an experience that actually makes going to the dentist feel... pleasant.

Staff was extremely pleasant and good to work with. We came in for an emergency tooth extract and…read more was seen right away. The doctor had us in and out within a half hour

so today my gums and inside of my mouth was hurting so bad I had to see a dentist. Now I enjoy…read moresitting in a dental chair as much as I would sitting in the electric chair. But to the dentist I must go. I moved here from Tucson Az. so I didn't have one. I was referred to Smile Eden Prairie . I just finished a chemo treatment and developed sores in my mouth and pain in my lower gum. Anyone who is dealing with cancer and chemo knows what I'm talking about. My dentist was Dr. Sara Pham. We talked about my cancer issues and at first I wasn't sure if I needed some kind of specialist for my issues Well I was certainly wrong about that. Dr. Sara took her time analyzing my problem and started work on my mouth and gums. I feel more comfortable with a lady dentist (sorry gents) because I feel they are more sensitive to making sure I am more comfortable and no pain, and I mean NO pain! Dr. Sara did not disappoint me. She was as gentle as the lion in the Wizard Of Oz. Dr Sara had a very calming influence on myself and I'm sure on all her patients. Before I knew it she had all my issues corrected and I never felt a thing. My mouth feels so much better and my sores are on their way to a brighter day. I cannot overstate my happiness in finding a dentist that I won't be shaking in my boots to visit. Dr. Sara, thank you from a happy patient. Oh I forgot I didn't have dental insurance so I paid out of pocket and believe me when I say it was less then I expected which made me smile more. like in the name "Smile Eden Prairie." I gave Dr Sara 5 stars but I received 10 star dental treatment.

From the owner: Specializing in cosmetic dentistry in Eden Prairieread more

I have been a patient there for 10 years, hands down the best dental practice there is and I hate…read moregoing to Dentist. Ann and Dr Mehta both are amazing. Extremely happy with my care!

Unfortunately can't continue to call this my dental office simply because of their silly choice to…read morenot pay the MNCare Tax. No advanced notice about this and although it is a small amount, it makes more sense for the dental office business to pay than the individual customer. When calling in to discuss, the front desk was acting as if it was not new and had been this way all along. Clearly their management did not educate them on this. It's a shame because the few years I had gone here it was a pleasant experience for my teeth.

My appointments at Molldrem Family Dentistry always go smoothly. The hygienists are always friendly…read moreand polite, and all of them that I've had appointments with have done their job extremely well. As is to be expected, some are a little rougher than others but they always seem open to feedback if you need something done differently. Dr. Molldrem is also extremely friendly, and he is able to quickly perform exams so you don't spend too much time waiting around. The reason I've bumped my review down to 4 stars is that my family has occasionally had issues with miscommunications between the office and insurance companies regarding payment and coverage, leading to some confusion. But otherwise, we've usually had great experiences with Molldrem Family Dentistry!

Long story short, money-hungry, impersonable, and immature…read more Was recommended Moldrem by my insurance provider because they testified to my insurance that they could accommodate my allergies. Scheduled an initial intake at the Lakeville location and things went smoothly. Met with Dr. Molldrem and he was keen on everyone getting 'paid what they were owed' in the context of my insurance lowballing him. Mind you, the staff drive luxury SUVs and they have TWO locations. Several MONTHS later I have my teeth cleaning and not only could they not accommodate my allergies, they never had the intent to. Furthermore, they refused to coordinate care between me and my Medical Doctor to figure out appropriate treatment based on my Dr.'s medical orders. I asked politely to receive updates within the week regarding sussing out my treatment plan and they told me to get lost. I asked for recommendations on who else to go to if they couldn't get the job done and they told me to check with my insurance (HAH!). So here I am without any of the treatments they had agreed to help me work through. I called to file a complaint and the Eden Prairie location told me that this all had 'nothing to do with their professionalism' and that 'if I was unhappy with my care I could always find someone else'. I would say that treating me like a burden because I'm not filthy rich is a professionalism issue but whatever. Don't go here unless you love feeling awful.

My old retainer had stopped fitting properly, so I booked an appointment to see what my options…read morewere. I left with a simple solution that worked better than I expected, and the visit never felt like it was dragging between each step.

beware. I literally…read morehad to pay a different dentist to take all of it these recommendations out of my mouth.. thousands of dollar$ I mentioned how traumatic it was dealing with recommended crowns for them to be removed within 3 to 6 months after being put in. Nearly 4 grand worth of work of recommendation that needed to be removed. And this dentist Robby laughed at me over the phone. I can't believe he had the audacity to laugh at what I was describing as my traumatic pain. Scary.. he's willing to absorb the practice ALSO Absorbed the patients that's in play for the business. But not willing to uphold the patients with existing problem and credit? Is it common practice for 3 crowns to be put in only for them to be removed 3 to 6 months later? Why would a dentist recommend crowns that need to be removed? $$$$$$$$$ As if I want to share my personal information with yelp, or google, I have nothing left to lose, spent all of my own personal money trying to fix my situation on my own. somebody like Robbie is willing to belittle you make you feel bad about free speech for a review post and tell you the credit doesn't exist. Bro Thousands of dollars out of pocket for dental work to be complete garbage IN LESS THAN 6 months from this office. Super scary that Americans have to navigate through this for profit business it's not like I'm bringing in a printer or even a $25,000 vehicle it's my body it's my mouth it's my teeth. I have never been treated so disrespectfully from a medical professional; the way Dr Robbie spoke to me.. I don't wish that on any patient. I have the right to advocate for myself, especially when I'm paying for it. If you're out here, doing it on your own, I would strongly suggest you find a female dentist, preferably somebody younger, who isn't about to retire. DONT LET think they can treat you like garbage.

I have been cared for by Interlachen Dental for nearly 30 years. Yes, that long! In short, Dr…read more Gitzen, Lauren, Alesia, and Sherry are fabulous. The level of quality, the matching/blending of teeth color, the vision for the optimum outcome and patient happiness is apparent in everything they do. I know it may sound odd, but when Alesia cleans my teeth, she does it so gently I have fallen asleep many times before! The related technology and "cutting edge" practices, the attention to detail, and the office staff in general are also pleasant and calm. Calmness is a helpful thing when people are thinking about having things done in their mouth. (Insert smiley face here)

The team is very experienced, friendly, and knowledgeable. They care about their patients and their…read morework. Been going here for 20+ years and haven't had any problems with scheduling or the staff. I have had cleanings, xrays, chip repairs. All have gone smooth with great results! Couldn't recommend enough!

Very friendly staff, Dr. chi really cares about the work she is doing, and overall a great…read moreexperience.

From the owner: Excellent dental care for the whole family including preventive dentistry, cosmetic dentistry…read more(whitening, veneers, cosmetic bonding) restorative dentistry (fillings, crowns, bridges, root canals, some oral surgery, implant crowns.