Never seem to have what you need and if they do it's stupid overpriced. I always end up driving to…read moreliberty to get what I need for a much cheaper price and less hassle.

Porters is a joke. Can't find any team members. They won't honor their coupons if you're lucky…read moreenough to checkout without running into some issue on their end. Can't get any cell service inside. Idk who is running the place but start over.

Awesome company! I was greeted by Mr. Porter himself who was very attentive and friendly. I would…read morerecommend this company to anyone looking for the best customer service.

People are rude! Went the to purchase a large quantity of lumber and was treated like garbage. Not…read morecustomer friendly. I will drive the extra miles to go to Lowes or Home Depot.

From the owner: Lumber, Deckingread more

HJE is one of my favorite places on planet earth. They have a range of traditional hand tools for…read morewoodworking that you just won't find at the big hardware stores.

Speaking with a Canadian at a music conference this past May; I asked him what was the highlight of…read morehis first visit to Kansas City. His immediate and enthusiastic response was "I finally got to visit Harry J Epstein!". I was not familiar with the business even though I had lived in the Garment District. He explained that as a woodworking craftsman he bought a lot of his high-end tools on-line and had them shipped to Canada from KC because of the top of the line and rare items that HJE carried. He also told me that they will create a wonderful hand drawn piece of art on the order if you request "box art". He urged me to visit and this week I popped in before heading to work. I'm not a craftsman or even a slight handyman, but my visit was amazing. The quantity and variety is mesmerizing and I only visited the ground floor and basement, the top floors I saved for a return visit. I now just have to determine what my carpenter buddy needs as a Christmas present before returning. The journey into the basement was quite memorable, it felt as if wandering down into 19th century Kansas City's underbelly. I feel quite out of touch that it took a foreigner to get me up to speed with a 90 year old Kansas City retail icon. I so glad that such an old business has kept itself relevant and grown it's sales and reputation internationally in the digital age. May Harry J. Epstein Co prosper into the next century.