I called Powell Bros. this morning after a cold and snowy weekend. They had many calls backed up…read morefrom the weekend, but they were friendly and called me back quickly to set up an appointment. I needed to have my heat pump evaluated for problems after it had been making rattling noises over the weekend. The technician came right away and checked out the heat pump thoroughly. I am relieved to have a reliable, friendly business to depend on when I need them.

Powell Brothers Mechanical contractors came to my rescue 1 August, when my air conditioning went…read moreout. I took quotes from several local companies and waited a week for people to respond to my requests then to receive unbelievably insane, completely out of the question, Incredible, kings ransom, massive amounts of money some of these crooks wanted to do a basic charge on my unit. One company quoted me $900 to charge my unit and blamed the price on the cost of refrigerant. Borderline criminal. But, the Powell Brothers show up on time with a more than fair in fact, generous quote. Not only did they fix my unit, but they gained my admiration and friendship. This is what the Powell Brothers bring to our community. The national chains are going to hijack your bank account for their shareholders. These fellas work hard and do great work at a more than fair price. They should be your first and only consideration for heat and air. They are mine.

I had a problem with my a/c and called First American, my home warranty co. They sent out a…read morerepairman who said the problem was the wiring in my house and I needed an electrician. First American could not find anyone wiling to do the work and told me to find an electrician and they'd reimburse me. I called several electricians in the area - none wanted to work on a 24v line, until I called Roger L Newman, Their attitude was "no problem" and they were out the next day and fixed my problem with no hassle at a very reasonable cost. They explained the problem, offered me a couple of solutions, and worked efficiently to get my VERY old a/c back working. Thank you very much Max and Hunter E., and the kind and efficient office staff who were so great at communicating with me. I would use them every time if I had the choice (normally, I have to use whoever First American sends me) and I have recommended them to my friends. Thank you again

The man from Roger L Newman came and, although our unit was working perfectly, said we needed to…read morespend over $1,000 to replace a major component of our system. We were skeptical, so let our friend (who worked with industrial HVACs) look at it, and he said he didn't see any problem and to leave it alone. We fired Roger L Newman on the spot -- that was almost 15 years ago, and the system still works fine.

Called Mike at 5pm on a Friday, he was at my house at 6:45pm for a quote on a new HVAC system. He…read morewas very knowledgeable and informative on our options. He was kind enough to get our old AC working better than it was so we could be more comfortable while waiting on a new unit. He is very quick to answer questions when we have them.

Had an issue with our Google thermostat and thought it was one thing but turned out to be a…read morecompletely different thing. Had Mike not been as honest as he was, who knows how much we would've gotten charged elsewhere! He knew exactly how to help and even went the extra mile for us. Happy to say he's our new go to for AC repair! Thanks Mike!!

I had a horrible experience with GENT. They installed a new unit at my home & it had issues since…read morethe first day of installation. They rushed the job and it hasn't run correctly ever since. They've come out multiple times & have not fixed it. So, I spent 10k and have had a constant headache with my heating & cooling, it's been a nightmare. It's so disappointing to spend that kind of money & be ripped off.

I called this morning and left a message that my heat/air/HVAC was not working. They called me back…read morein an hour and told one of the workers would call in a couple hours and head my way. The repair guy called and was here about 45-minutes later. He found we had a bad wire on our thermostat, which caused a short that blew a fuse. 100% Professional from start to finish. I would not think twice about calling for help again or recommending them.

Always had a great experience with Jim and the guys at A and A Mechanical. He has worked on both…read moreunits (main and basement) at my mother's house, and he has repaired the unit at my own home. Quick to respond and fair priced. A and A Mechanical are my "AC guys."

I called this guy for him to work on my air conditioning and told him exactly what was wrong with…read morethe air conditioner before he came out he told me it would only cost me $40 to get the repair done. Told me it was just a fuse that went out. Fuse cost less then $5.00 Beforehand. We agreed on that price. He came out to fix my air conditioning unit whenever he got done he wrote up a invoice for me and doubled the price after he had finished the work. No explanation on invoice of why he doubled the price. If I could give ZERO STARS I would.

We have used Hurst and only Hurst for many years for maintenance and repair work on our H & A unit…read more Due to the quality of work they provide, and with minimal expense on our part, we were able to get 20+ years out of our unit. One of the things you can count on is that they don't try to upsale when you have a repair issue. If the problem can be corrected with a $20 part plus the service call, then that's exactly what is offered, and the repair sticks. We decided to replace the unit along with the duct work, and they are finishing up this morning. Dusty and Anthony have done a superior job. They have been prompt, professional, courteous and polite. They were patient and willing to answer any questions that I had - and I asked quite a few, lol. This is what you get with every person that works there. Jeff should be the standard that all service industry business owners model themselves after. To sum it all up - if you want prompt, reliable, and superior service from people who know what they're doing, that stand by their work, and are affordable to top it off, then Hurst is the only place to call.

Hurst is the best in the business for HVAC! Affordable and super fast! Tanner is the man, an…read moreincredible technician and very hard worker!

Buies Heating and Air are a great company. They did work at my house when our HVAC stopped working…read more They were able to trace the problem and offer an affordable repair and said we did not have to replace at this time. They did such a good job they now take care of our office. We also use them as a sub contractor as well. They take great care of our clients.

I want to warn people that Alex charges whatever he can get away with. I agreed to a $200.00 fee to…read morepressure test my gas lines and have him do the required gas safety inspection with the City of Farragut. He told me that after a pressure test on my gas line that there were two leaks in the gas line. He said the pipes could be rusted out and would need to be replaced. If I wanted this to pass inspection I had to okay his estimate for service for $1,155.00 This was $200 for his fee and $955.00 for the repair. I expected to be told that they dug up rusted pipes and replaced them. However, I found out that he subbed out the work to a plumbing company and the two leaks were minor. They involved changing the pipe tape where the fittings went together. This reminds me of going to the car dealer for a noise in the engine and being told it could be the transmission and if you really need to use the car then you have to approve the cost of repair. When coming back to pick up the car you are told it was just a belt, but, because you approved the cost of replacing the transmission, you have to pay $3,000 not $300 for a belt. I don't know if Alex Buie thought it is easy to take advantage of a person not present, or because it is easy to take advantage of a senior citizen, but the charge of $955 to replace the tape used where two fittings come together is exorbitant. I have no complaint with the work done, but I do have an issue with the ethics and the greed of Buie's Heating and Air Do not use this company if ethics and price are important to you.

Our home warranty company dispatched Advanced Heat & AC to a call we had placed over the weekend…read more During an unusually warm day we discovered that our Air Conditioner wasn't working when we turned it on. By the time the tech got to our house on Monday he stated that since the temp had dropped below 70deg that he couldn't properly diagnose the problem with our AC. He came back out two days later and was able to add coolant to our unit and get our AC back up and running. Great work!

Had them service my new house for 3-4 years every 6 months routine maintenance and inspection…read more Service was generally good. Nice people to work with but the last two times at the house completely misdiagnosed a "problem" I had with my heat pump. Got a second opinion and their analysis was not accurate. Saved me a lot of money having someone else look at it. Had them out one more time and was charged an exorbitant amount for what amount to 15 minutes of work. Upon inspection in the attic is was not cleaned up as they said it would be. In summary, nice people, check their work, if something seems more expensive than it should be, get a second opinion. Be suspicious of "problems" that need to be addressed.