Purchased a couch about a month ago and it had to be manufactured. After waiting and waiting (and…read morereceiving the same order in progress email over and over) we decided to call. Come to find out they had no idea where it was. After waiting for the call back once they located it we are told it will be in the next shipment to the store. Of course only half of it makes it to the store and again they have no clue where the rest is so now we wait for another call back. When they call back they tell us for some reason it was sent to Syracuse. Now I get another call, "your loveseat is damaged beyond repair so we will have to make another one and it will be 6 to 8 weeks" "we can give you $150 off for the inconvenience". I will never purchase anything from Raymour & Flanigan again and I will tell anyone I possibly can to do the same. We spend 2500 on this couch. It was our first nice piece of furniture we were getting as a new family and they have made this a horrible experience.

After the Christmas decorations came down, my husband and I looked at our furniture and decided it…read morewas time for a change after 15 years of the same sectional. Upon entering the store we were greeted by Will which like a car dealer, I'm not a fan of. However, we told him we were just looking and he said to let him know if/when we need help. We browsed for a good 45 minutes while my husband and I eliminated, and compromised on a set that we both liked. When we narrowed it down, Will was there to help. We visited on a Saturday and had our delivery and even set up by Thursday. I've shopped at Raymour before and will continue to do so.

I understand goodwill is a second hand shop. However I think it's pretty crazy they are selling 2…read morechairs for $25 that look like this.... I think this place has gone down hill. Some items are super worn down, dirty, or expensive for used things. I love thrift stores because of the uniqueness of what you will find. But this is not okay in my opinion. I would rather spend a little bit more, if not the same price for brand new. Just some food for thought.

I love this location but they have changed up the layout and it's not for the better. The aisles…read moreare longer and more congested making it difficult to navigate. There isn't much room for two shopping carts to pass each other. They moved the end cap items to areas that don't have a lot of room, again making it very congested. There is a ton of extra room up front, and I am not sure why they left it like this. I wish they would put it back to how it originally was to make shopping easier. I feel like they will lose sales because people aren't going to want to deal with the crowdedness.

Service - 4 Price - 3…read moreComfort - 5 Style - 5 We have been visiting the Eastview Mall store for about five years now; we immediately loved the concept. It's a couch that you can set up, however you want. You can add or take away pieces easily once you get the hang of it. What sold us is that the fabric is washable and the warranty is excellent. I'm not going to front; it is expensive. Even with waiting for a sale as we did. However, it is awesome. If you think about how long and how much you use it to us, it's worth it. It has changed our lives as a family. Crazy to say but true. We have ours set up with twin movie loungers hooked up to the single seat. We have it set up in the deep seat position, we skipped the deep seat pillows. The regular pillows work just fine. You need to tell them that you want the seats set up to be deep!! Before purchasing, we were unaware that there was more than one option to set up the seats. I do wish that we had been told this on any of the previous visits. How you decide to set up the seats; effects which seat backs need to be ordered. Whenever we have company, we simply switch it up like Legos. At the end of the day, we love our Lovesac!

SOOOOO worth it!!!!!!!…read more First, it's a fun store to explore. My son introduced me to it first. You have fun seeing new concepts without pressure. When time came for me to get a new sofa, I needed something for a longer narrow room. It was a risk since the room was hard to fit. I checked other stores: selections were limited, or complicated to deliver, or salespeople made shopping uncomfortable But here at Lovesac, I got no pressure and plenty of support: positive store reps, people available by phone, email, online chat, and online info including YouTube videos showing how it all worked. I had been worried about whether this would work for my situation - they reassured me that they have free returns within 30 days and stand by their word. And it comes right to your door! Once we got our Sactional, I had to try all the different ways it could be put together. We tried a different setup in this narrow room every few days - it was like buying a whole set of furniture items! It was fun too. I had planned on changing color scheme of this room but the furniture tied it all together so nicely that I like it how it is right away and can save redecorating for another time. The cost may seem higher than what you're used to, but these are much MUCH sturdier than anything I've ever had and so many guarantees and so much versatility. I'm really happy with our purchase and am telling all my friends, family and coworkers!!!

I had to rate this store to write a review, but I have no real opinion. I would like to say that I…read morebought a mattress and the owner tied it to my roof. I said Thank you! and he replied ah-hah and walked away. Not cool.

The dangerous parking lot is neglect by the property owners. Tenants have complained for months…read more Some potholes are very bad. Don't shop after dark. Besides all that it is a good store worth 5 stars.

I used to go to this store as a kid with my mom but never appreciated it until I went there a…read morecouple of weeks ago. The store definitely isn't aesthetically pleasing and could use some touching up, but I LOVE the crazy deep discounts on organic foods. It's crazy. The staff was also very friendly. Going back there as soon as they open today!

Great shop full of ever-changing goodies! Very nice staff and we always see them giving away food…read moreto the needy, it's great to see people helping one another! Great prices and we've found some amazing scores there! Always good sales too!

I came in today, the day after Christmas and unlike other Ollies stores, this one wasn't completely…read moretrashed! Everything was as neat as you can be in an Ollies. Everyone was pleasant and "Isabella" helped me a lot with the questions I had. The checkout person was super nice. I'd name her but I couldn't see her name tag. Thanks Ollie's! I got some great bargains today!

Olivia who was working was very rude to the older lady in front of us and she had an attitude when…read moredealing with my mom and I.

The thrift store in the small town has a clean store and the staff is very friendly and helpful. I…read morevisit Geneva every year and always try to stop by at least once. Today, I found some decent shirts. Remember, every Wednesday at 4 PM, certain colors are on sale, so don't forget! 5star store if you ask me Thanks again

One star because I couldn't select no stars. Tried to donate a couch and coffee table. Within the…read moredesignated hours, pre called and verified accepting drop offs/ donations . Got there within 10 limited and 2 ladies told me they were not taking donations. Asked why no one could given a reason. Sorry can't recommend this location due to inconsistencies. Major inconvenience. Had to drive to Canandaigua Goodwill.