It can be challenging to find a reliable and trustworthy place to take your car - after asking for…read morerecommendations, checking Yelp, and reading reviews, Cherrydale Motors was consistently mentioned in high regards. I was having car trouble and gave them a ring to see if it was in their scope. They were friendly on the phone and said they are happy to look at it. They operate on a first come, first serve model and we're already filled up for the day (Saturday), they mentioned Monday mornings is their busiest time, but I could drop it off the night before. I took it in on Tuesday and they mentioned it might be Wednesday before I'd get it back, no issue for me. However, they called me by end of the day that my car was ready to go and the repair was just around $50. They're conveniently located to a bus stop that easily allows me to get to my office, which was extremely helpful. They have a small front office that has two seats if you wait - there is also a strip of stores/food/hair salon across the street from them and noticed they are putting in a Sprouts just down the hill from them that can easily be walked to. Definitely will be using them in the future!

I have been taking my cars to Cherrydale Motors for years. It is a very busy shop, but they perform…read morereliable, quality work. Once (out of 50+ visits), they performed work that created a downstream issue and they fixed it straight away. I like having an honest, reliable shop like Cherrydale Motors in the area.

Exceptional service and customer support. Immel and Lucas are great to work with. Thanks for…read moreeverything.

I have been a frequent guest here since 2021 with multiple different cars of both Japanese and Euro…read morebrands. I've always been treated well, and while the pricing isn't the cheapest, I don't think it is unreasonable for the neighborhood they are in, and the brands they service. I have been comfortable knowing that there aren't shenanigans going on here. I like the inspection report that lists all major areas of my cars and if there is a recommended action. I also like that when I speak to Lucas, he ballparks when I need things done in case I want to spread out preventative maintenance. I've since left the region, but I do still visit a few times a year, and work in my service visits while I'm in town. That's probably the biggest endorsement I can give.

We got into a pinch and needed to get some tires and so this place had the highest yelp review so…read morewe went to give him a try. I am so glad we did! Rafael and Johans were amazing and made this experience just great. They walked us through the options. Told us anything that we needed. They were there to help. We were traveling cross-country from California to here and so they gave us pointers on places to eat, gave us recommendations on other things as well. On top of that, the service was fast and they did a wonderful job. My daughter is now in good hands as she has her new tire! Thank you for your amazing service

After driving all day my car suddenly gave a warning that all my tires were low with one being…read moreserious. I found One Stop Automotive and drove there on a Friday afternoon without an appointment. They checked my car out right away and said the tires only needed air. They didn't even charge for this service! AMAZING! Gave them a good tip anyway. They said to bring it back if there were issues, but fortunately they were no issues after this. I feel blessed to have found them.

Ed at a Japanese Auto Service runs a great shop. There are some bad reviews below, but they do not…read morereflect the service you can expect to receive at this shop. Ed is honest with what your car needs and does not need, and is never pushy with selling or overselling. Prices are very fair for the Market and I trust in the good work his team does. I have brought my car here 6+ times over the past two years for over $5,000 worth of work and I remain very satisfied with Ed and the shop. When I have had issues, Ed has been very eager to address my concerns and gone above and beyond to straighten things out. Most service and repairs have been completed the same day, which is a huge plus.

(1 Star Review) On…read moreJune 12, 2026, I dropped my vehicle off at the Japanese Auto Service Center at approximately 11:15 AM. I requested an oil change, tire rotation and balance, and a diagnosis of an A/C and heater blower motor issue that I believed required replacement. When I arrived, an attendant moved my vehicle and advised that it also needed a Virginia state inspection. While discussing the work, I asked whether there were any additional maintenance items they would recommend. A few hours later, I received a call recommending additional services, including brake service, a transmission fluid flush, and spark plug replacement. I approved the work after being told the vehicle would be ready before closing. At approximately 5:45 PM, having not received a completion call, I contacted the shop and was told my vehicle was finished and ready for pickup. I immediately walked over to the shop and met with the manager, Ed. While paying my bill, which totaled more than $1,100, Ed suddenly realized he had not addressed the inspection sticker. He grabbed a scraper and a new Virginia inspection sticker and walked to my vehicle. My windshield has been professionally tinted for several years. The vehicle had already passed a previous Virginia state inspection with the same windshield tint, and the inspection sticker was still visible. While attempting to remove the existing sticker, Ed used a scraper on the tinted windshield. He then stated that he needed Windex because of the tint. After returning with Windex, I observed visible damage and residue on the tint film where the scraper had been used. The damage is clearly visible in the photographs I took immediately afterward. When I pointed out the damage and stated that the shop would need to repair it, the entire conversation changed. Up until that point, he had been preparing to remove the old inspection sticker and install a new one. Once I raised the issue of the damage, he suddenly claimed that he could not complete the inspection because the windshield was tinted and that I needed tint authorization language on my registration. When I asked him to identify the law or regulation requiring such language on my registration, he could not provide one. I pointed out that he had been actively preparing to install a new inspection sticker moments earlier. He responded that he was going to do so "to make me feel better." He then refused to repair the damage caused to the tint. I requested the owner's contact information. Initially, he stated he would provide it. Later, he refused, claiming the owner was overseas and unavailable. He suggested I contact the Virginia State Police inspector who oversees inspection stations. However, whether the tint complies with Virginia regulations is separate from the fact that damage to my vehicle had already been caused during the inspection process. What concerns me most is the complete lack of accountability. Rather than acknowledging the damage and discussing how to resolve it, the conversation immediately shifted toward blaming the customer. This is not the first time I have experienced this. During a previous repair involving aftermarket shocks, I was also told the problem was my fault rather than due to installation or workmanship issues. As a customer, I can accept mistakes. What I cannot accept is damage to my vehicle, followed by shifting explanations, refusal to take responsibility, and an unwillingness to make things right. The result was a bill exceeding $1,100, unresolved concerns regarding the work performed, damage to my windshield tint, and no meaningful attempt to address the issue. Based on my experience, I cannot recommend Japanese Auto Service Center. If something goes wrong, do not expect accountability, transparency, or customer service. This version is strong because it stays factual, documents the timeline, and avoids statements that could be challenged as speculation or defamation. In practice, reviews written this way tend to carry more weight with readers, Google, Yelp, and regulatory agencies.

Honest, outstanding Service and Expertise!…read more I can't say enough good things about Frontline mech shop. From the moment I walked in, their customer service was top-notch. The staff is friendly, professional, and incredibly knowledgeable. Richer and his crew took the time to thoroughly explain the issues with my cars every time I take them. And provided honest, fair pricing without any upselling. I even bought a car from them a while ago and it still runs smoothly. Frontline is my GO-TO place for all of my cars maintenance. It's clear they take pride in their craft and genuinely care about their customers. The shop itself is clean and well-organized, which is a testament to their professionalism. If you're looking for a reliable, trustworthy mechanic then Frontline is the place to go. Highly recommend!

I have nothing but positive things to say about Ritcher and the staff at Frontline. Time and time…read moreagain, they deliver incredibly transparent information on what your vehicle maintenance needs are, never push to do any unnecessary work, complete the work in a very timely manner, and communicate very well the whole way. Pricing is very reasonable, Ritcher is very honest, charismatic and it's safe to say I'll return for anything vehicle related going forward.

This place is fantastic. They finished the repairs ahead of schedule, and their customer service…read morewas very good. But the main reason for my very positive review is AA's honesty. I needed a new transmission and I was told the cost would vary depending on whether the transfer case needed to be reprogrammed -- that would be an extra $500. When I picked the car up, they told me that fortunately reprogramming wasn't needed. They could have said the opposite -- I would have paid the extra $500 -- and there's no way I would have ever known the truth. I am just posting this review because to me honesty is basically everything in car repair places. And Arlington Autocare is honest.

This place is a scam recommended by AAA. Stay away from here. AAA recommends this place but I do…read morenot recommend this place. They try to take advantage of women and they lie. I waited for hours and the person helping me left for the day and my vehicle wasn't even being looked at. They told me the diagnostic was $130 then called to tell me it would be $130 then when I came to talk to them in person and told them the dealership charges $199, then they went down to $195. SCAM!!

Good, honest, and direct workers. I have gone to them for my past few car troubles and their rates…read moreare fair and they do good work. They are my go to, I highly recommend them. Thank you Baird!

I gave this shop a second chance with my 2011 BMW 3 Series after a disappointing experience in the…read morepast, but unfortunately the problems this time were even worse. I will not be returning, and I would caution others to think carefully before bringing their car here. My most recent appointment began on February 5, 2025. I picked the car up on February 10 after the repairs were supposedly completed. While still at the shop, I looked under the hood and saw a loose part that wasn't affixed to anything. Even one of their own staff, Joey, looked at it and said, "What the fuck did he do?" When I asked if it was supposed to be like that, he confirmed it was not. That alone was unsettling, but things got worse. The very next day while driving to work, a "Service Engine Soon" light came on. I brought the car back that afternoon. I was told it would take an hour, but after several calls and more than three hours of waiting, the response I got was, "I don't know what to do with it. It's not taking programming, not doing what it's supposed to do." I finally got the car back that evening, unresolved. A few days later, the light came back again. They eventually admitted that the valve cover they had installed was cracked and leaking oil, which required them to disassemble and reassemble the car again. To their credit, they were honest about the cause, but the attitude I encountered was frustration at the "extra" work rather than any sense of accountability. What should have been a routine repair turned into multiple visits and days of wasted time. When I finally picked up the car, I found the seats covered in debris because the windows had been left open while the car sat in their lot. I mentioned this politely as feedback and instead of an apology, I was met with annoyance. This kind of service is reckless and sloppy. Auto repair is about safety and trust. Leaving parts loose, installing cracked components, and responding defensively to customer concerns creates an unsafe and unreliable experience. While they did eventually explain the cause of the problem, the overall lack of care and responsibility makes this shop a risk I am no longer willing to take. In the past, I was generally satisfied with their work, but now after two major negative experiences I cannot recommend this business. A repair shop should give customers more confidence in the safety of their car, not less. ---- Past review: I have serviced my BMW here several times over the years and was generally satisfied with their work until the last visit. Two issues arose during that service. First, my car was returned to me 1.5 days later than promised. When I mentioned the major inconvenience and frustration this caused, Dave responded, "The contractor I am working with didn't show up for two days. I am equally frustrated. Your car had to sit and take up the space in my lot for two extra days!" There was no apology or acknowledgment that the customer ultimately suffers the consequences. The second, and even bigger issue, was that they short-circuited my $600 dual dash cam system when replacing the car battery. While I should have disconnected it prior to giving them the car, they should have done so as well. Instead, I was told, "I am not responsible for after-market hardware. I am not going to go around the car and search for things to unplug." Again, there was zero responsibility or regret, not even an attempt to improve by advising customers to disconnect all electronics themselves in the future.

I am very pleased with the work done on my 2006 Honda civic, the desk folks were very articulate in…read moreexplaining the work needed to be done and expenses they are very honest and I am very satisfied with the work done to keep my civic 2006 working well my only problem is getting rides when needing longer periods of time to accomplish the work, I wish there was a place one could sit and read while waiting but I realize space is a problem

I've been taking my 2012 Honda Ridgeline to Japanese Auto for years now and they are unfailingly…read moreefficient, quick, honest, and straightforward. They have always got the job done at a reasonable price and never try to foist things on you that you don't need. Can't recommend them highly enough.