I wasn't sure about my home warranty company sending this company as I had never heard of them…read morebefore. But, they were the only option provided, so I agreed. I had thought my issue was my capacitor but after replacing it myself, that didn't resolve the issue so I needed to bring someone else in to look.They arrived so quickly, within just a couple of hours and on the early end of the window provided. They sent a text with tracking information so I could see how far away they would be also. Immediately, the technician asked a couple of questions to determine the issue. He explained the different symptoms and why he would check where he did first. It turned out to be a switch that was accidentally turned off on my furnace, super simple fix. I felt so dumb! He encouraged me and helped me to not feel so bad about not checking there first. He even went to check the repair that I had done myself to assure it was done correctly while he was here and verified all was well, even giving me little tips to make sure I didn't get a shock from the removed capacitor. I would absolutely recommend them and will contact them for any future (legitimate) issues I may have. Oh, and so respectful to even have removed his shoes to not walk on my newly installed carpeting.

one star because zero isn't an option…read more Excuses and delays are all this company offers. Slow to respond, two visits over three weeks and still no repairs or plans. If you have a home warranty these guys do NOT have any sense of urgency to help. In the mean time the house is over eighty degrees inside with fans going everywhere. They won't be out again until the four week marker and that won't even be to make a repair. They will supposedly decide then and kick the can down the road again for repairs. Summer will possibly be over before they make good. I SUGGEST CHOOSING ANOTHER CONTRACTOR.

I purchased a Trane furnace and air conditioning system from Trzos many many years ago (like maybe…read more15-18 years ago). Both are still running with zero issues. This summer I decided to clean the air conditioning unit myself. A little tricky taking it apart. Even more tricky putting it back together. I called Trane for guidance, they told me to call my local Trane dealer, which I did. When I explained my issue, they put me through to Phil Trzos who spent the better part of 45 minutes discussing how to proceed with the self maintenance, complete with texting photos for his review and comment. 100% best HVAC customer service I have ever experienced. Phil made nothing but was kind enough to guide me through completion of my job. Thank you Phil! I'll be back when I need a replacement unit! Greg Woelfel Commerce Township, MI

Run, don't walk away from this company. Was a current customer with 6 year old furnace (and air…read moreconditioner) that they had installed. Had them out to check the humidifiers on both of my furnaces. 1) First unit needed small adjustment Second unit needed new solenoid valve not in truck Charge: $160 2) Return service call to install part, no itemized invoice Charge: $205 Researched the cost of exact part (he left me the faulty one) $20.77 on Amazon When I call and asked for an itemized invoice, I was told they didn't reveal what they charged for parts. Was offered a $25 discount. Ridiculous hourly charge for the second service call since they had already diagnosed the problem and only had to install a $21 part = $184 service charge This response on top of the fact that they know I'll need a new furnace and air conditioner in 2025. Will NOT be using them again Plenty of reputable companies in the area to chose from.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Overpriced. Tried to quote me at over triple the going rate for a water heater. Would not recommend.read more

Greg came out to me on a weekend.as an emergency He is a great professional. Don't bother…read morelooking any where else. Greg is the best!

Excellent service will definitely recommend. Had sprinkler heads fixed and new main box.read more

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I don't understand these positive reviews. I paid this company $100 to do an inspection. The kid…read more(and I do mean kid) that came out was able to show me on his tablet that the refrigerant in my central A/C unit is slightly below what would be considered a "good" level. I explained to him that my unit occasionally turns off and then back on in very short intervals. He wasn't able to offer any thoughts as to why that might be happening other than my unit is old. Fast forward 2 weeks. Today, I had a different company come out. Within 30 seconds of him taking off the same exact shield on the back of my A/C unit, he saw a frayed wire. Within 5 minutes he had replaced the wire and the problem was solved. One would think that the kid from Comfort Zone would have noticed it. The guy who was here today showed me the wire, it was RIGHT in front of exactly where the Comfort Zone kid hooked up the same diagnostic tools. If I'm paying to have my unit inspected, I'd think a company is actually INSPECTING the unit. I'm tempted to report this to the BBB. What a complete and utter rip off!!!

They helped me out in an emergency situation quickly and professionally. The weekend after-hours…read morereceptionist and HVAC tech who repaired my system were both very helpful.

Furnace out, Darryl came over quickly and diagnosed it was shot, Early afternoon same day Bryan…read morecame over and measured, Next a.m. at 9 a.m. 3 workers led by Koda installed new Bryant furnace and thermostat by 1 p.m. . Cleaned up and took all debris away. Price was great and had forms to get rebates from Consumer Energy. Took charge card. I would recommend them !!!!! Call 248-682-2600