Watch out don't go there ! They replaced both differentials on International Prostar the bill was…read more 8815.80$. We were charged 5410.00 $ for parts alone. The owner claimed to put new parts in but they were actually used.He even pretended getting the parts from the dealer. They reused the old seal too. The truck came back broken and covered in oil. The 2nd differential is broken. The worst experience we ever had with a repair shop. They advertise on NTTS I don't get why they still let them do that.

From the owner: Specializing in: - Auto Oil & Lube…read more- Auto Repair & Service - Trailers-Repair & Service - Transport Trailers - Truck Service & Repair - Pressure Washing Equipment & Services - Forklifts & Trucks - Forklifts & Trucks-Repair

I brought my 2012 Ford Transit Connect to Lee Rodgers Tire & Battery Company because it was…read moreoverheating. I paid $839.00 for a radiator replacement and picked up my vehicle believing the issue had been resolved. Unfortunately, the vehicle continued overheating shortly after the repair and later became inoperable, requiring it to be returned to the shop. My vehicle remained there for an extended period. During that time, I called regularly for updates and was repeatedly told that no one had looked at it. As a small business owner who depends on my work van, being without my vehicle caused transportation expenses, lost work opportunities, and financial hardship. I was also concerned that my repair invoice stated my vehicle had "numerous oil leaks," but another inspection I obtained around the same time did not document any oil leaks. When I asked for supporting documentation, I did not receive photographs or diagnostic evidence explaining that notation. After my vehicle was returned, I continued investigating the overheating issue and discovered additional concerns with the cooling system. I attempted to resolve the matter directly with the company and spoke with a representative who expressed interest in resolving it, but we were ultimately unable to reach an agreement. Every repair experience is different, but based on my experience, I was disappointed with the repair outcome, the length of time my vehicle remained at the shop, and the lack of communication. I hope the company reviews its repair and customer service practices so future customers have a better experience.

Always great service very fair pricing ! Would recommend to anyone that needs tires or repairsread more

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.

nicest place! clean and friendly! great price with great service! I highly recommend!read more

My car isn't fresh off the assembly line, so she doesn't have all the latest bells and whistles…read morethat newer models boast. That said, the service managers are always pleasant and happy to walk me through what work is needed. The services are consistently handled thoroughly and professionally, which gives me real peace of mind.

Highly recommend. Mobile service and onsite at their shop if needed. Carl was great and price was…read moregood.

I had metal that had punctured my tire and it was flat. My husband had seen these guys servicing…read morepeople around town so we gave them a call. They were here in 45 minutes and determined my tire couldn't be repaired. He returned that evening and quickly got the new tire on. The bill was reasonable. We are very happy customers and highly recommend them!