I work as an RN and I chose this physician due to his endovascular specialty. On first visit, Dr…read more AJ Valenson was professional, friendly, kind, and explained every aspect of the tests, and procedures for my problems. He asked if I had any questions throughout my visit. I felt calm within minutes into my visit. I had ablation to four sites with no complications and no post procedure pain. I was able to walk one mile when I left his office/post procedure. He exceeded all the expectations of patient care, his job and his practice. He is the most professional and skilled physician that I have ever met. Office staff experience. The office staff had the same qualities of Dr. AJ Valenson. On my first day, I encountered front desk staff - Karla, medical assistant - Elia, RVS (test) - Miranda, and PA - Alyssa Kaigler. On my other days, medical assistant - Lill, and Mariana. They were all professional, friendly, kind, and explained what each was going to do, and did. I had no questions, each one highly skilled in their positions. I highly recommend Dr. AJ Valenson and his office.

My 94 yr old father had blood clots in both his legs that traveled to his heart /lungs causing…read moreheart failure . Upon discharge ,from a major Medical Center Hospital , we still were not told IF he had blood clots that were getting Larger or Smaller??? (This is vital to know because the clots could again travel to his heart or lungs causing death.) Upon visiting Dr.V and his wonderful staff, we were informed my father still had two blood clots in his legs. This was important to know so that they could be monitored. When we revisited, two weeks later, the blood clots were smaller. This medical knowledge gave us great peace of mind The technician, Heather, was so precise, thorough, and friendly. She made us feel instantly at ease and that we were in good hands. Then we met Dr. V.'s PA and she was equally professional and wonderful.. Dr.V took the time to explain everything to us and was equally as nice and professional. I highly recommend Texas endovascular Webster location. They are have exceptional knowledge, experience, and kindness!I

I needed some vein work that is a bit beyond 'routine'. My primary care physician gave Hamilton…read more Vascular the best recommendation ever. He said " I trust these people 100%. When my own mother needed vein work, this is where I took her ". My treatments are still in progress, but I certainly understand his recommendation. From the medical staff, to the technicians, and even the back office staff, I could not ask for a more professional, attentive, and coordinated team. In particular I want to give a special shout out to Berrica who knows exactly how to work with insurance providers effectively.

The staff and doctor were very nice and explained everything thoroughly. They made me feel…read morecomfortable for my procedure.

I went in for a consultation and had to wait an hour for them to take me into the room. I expect…read morethat at doctors offices but it just kept getting worse throughout. Someone arrived after me and was walked straight to the back. I was told my insurance covers nothing unless my vein pretty much blows twice. I went to that office and they could've told me over the phone that information. They gave me an estimate of around $1500 for one vein which is crazy. So I left and went on my merry way. I recently got a bill for the consultation for around $350 just for him to look at my legs. Never again!

Wait time was minimal and staff friendly and professional Physician prompt and courteous VERY…read moreKNOWLEDGEABLE about vascular surgery and upfront with me about the procedure and possible outcomes and provided excellent explanations and educational materials. Prompt to arrive in the exam room and performed the necessary diagnostic test right there before talking about my specific problem and what to expect from the prescribed procedure. He's got a great deal of knowledge and a great bedside manner. As an RN with over 25 years of experience, I do not leave reviews unless I am completely comfortable with the Professional and in this case I am very pleased.

Dr Chang and his staff are top notch, go out of there way to help. He has operated on me 2x and…read moreI'd recommend him to anyone. Good bed side manner. Very kind, caring compassionate and listens.

There were a series of issues I experienced with this cardiology practice that ultimately led me to…read morelose confidence in the care being provided. My first visit was in November. From the outset, I was concerned by the condition of the clinic rooms and restroom (not the reception area) both of which appeared unclean. While not clinical issues, first impressions matter in a medical setting. The doctor ordered follow-up testing for December, including a stress test, echocardiogram, and heart monitor. Communication from the office staff (RMAs) was inconsistent. I received multiple reminder calls the day before my appointment, on the second call the tests and associated costs were discussed. During that call, I was informed by the RMA that a manual stress test would be sufficient and that the echocardiogram was not necessary. This information appeared to be understood and accepted by the staff member I spoke with. The day of testing was disorganized. I arrived early and completed my stress test at 8:00 a.m., ahead of schedule. I then waited over an hour without any communication. When I approached the front desk, I was told my heart monitor appointment was not until 10:00 a.m. and that the delay was due to the office not having any heart monitors available. No one informed me of this in advance. Had I known, I could have used that time productively instead of waiting. I left to run errands and returned later, only to find the monitor was still unavailable because the previous patient had not returned it. The lack of equipment and proactive communication was frustrating. At my follow-up appointment in January, I was brought back promptly by the RMA, who took my vitals. After waiting approximately 30 minutes, the doctor entered the room without charts, signed into the computer, and asked for my name. When the doctor entered the room without reviewing my chart and asked for my name, it fundamentally undermined my trust. In a specialty as serious as cardiology, patient identification and preparation are critical. If a physician does not know who I am or why I am being seen, it is difficult to feel confident entrusting them with my care. After signing into the system, the doctor became aware that the echocardiogram had not been completed and asked why. I explained that I had been advised by the RMA that it was not necessary. At that point, the doctor stated that he wanted me to return to complete the echocardiogram. While I did receive reassurance that my condition was not immediately life-threatening, the repeated breakdowns in communication and lack of preparation left me feeling like just another number rather than a patient. When asked to schedule the echocardiogram, I was told it had to be done at this office. At that point, I declined. Trust is essential in healthcare, and I no longer felt comfortable continuing care here. Between the disorganization, inconsistent communication, equipment shortages, and lack of preparedness at visits, I feel I wasted both time and money. I am now seeking a cardiologist who demonstrates stronger communication, preparation, and bedside manner.