First time to use an ER facility, after being unable to speak with PC Doctor. Selected Bellaire ER,…read morearea near PC Doctor. Overall rating of 5 stars, would have been higher if that was possible. The service was very professional and first class once we walked through the doors. All the staff that we encountered caring and knowledgeable. If ever we find ourselves in need of emergency care, this location will be our first priority for service.

awful place pls don't come here! didn't get her name but one of the nurses/doctor was pressed…read morebecause i was referred to go to them from another clinic bc of a headache i was having from a dog hitting me on the face. like if you didn't think i need any tests done then you could've said it more nicely like my bad g for wasting your time, maybe she was pressed bc she knew they weren't gonna get any money for my case. she was all there hooting and hollering with her eyes almost bulging out of her face saying i just seemed scared like ho i've been working with dogs for 3 years like tf you mean i seemed scared?? yea probably cuz you was being all rude MAYBE THATS WHY I WAS SCARED ANYWAYS i fr just wanted to get a drs note like damn why is it so hard to just get that nowadays just bc i'm having a headache! only nice person there was the girl with pink glasses, girly run away from them while you can

It's that time of year.... If you have kids you know exactly what I mean. I paid a visit to this…read moreemergency center upon my daughter spiking a high fever and vomiting. We appeared to be the only patients at the time so service was quick. When I initially pulled in the parking lot I thought they were closed. It's pretty dark from the outside looking in. So glad they weren't, to avoid any delay in care.. Nonetheless, staff at the front desk immediately greeted us and inquired about what brought us in. I appreciate the registration form being very short! The wait was brief. Our first nurse came out to welcome us back to the care area. He listened, educated and provided good care. The doctor was professional, attentive and made my daughter feel safe during exam. Unfortunately, the second nurse that came rushing in didn't even introduce herself. Her back was turned to us as she gathered supplies, so while she did that I asked how she was doing? I looked at her badge when she turned around and made conversation before she was to provide any care for my child. The nurse's bedside manner then got a little better. Not much. I appreciate her informing us of the wait time with the plan of care though. Overall, I received good care during the visit.

Dirty sheets. Dr.pauk is very rude. Doesn't listen or assess patients well. Seems like he just does…read morewhat the nurses tell him to do. He doesn't seem all there.

No help at all. office experience was awful, if they can't help you one way, they should give you…read moreother alternatives, not just leave you without any answers.

Don't come here if it's an emergency. You will be sitting in the waiting room for half an hour.read more

I had one of the worst billing experiences of my life. Over $20,000 astronomical bill for basic…read moreimaging, an ER evaluation, and urine test. Then a 2nd bill for over $2,000. NOTHING about my visit justified these excessive charges. I have disputed them and no response. The services I received DID NOT match the severity level they billed me for and tests were performed without consent including a excessive $684 pregnancy test. Multiple CT scans done without informing me. These are predatory billing practices. I do not recommend this predatory billing emergency center.

Great ER everyone very helpful Mr mahamod the administrator came in and checked in on us as wellread more

We love it here! We have came in multiple times to get Rapid COVID tests and we have never had a…read morebad experience. They have accommodated us several times when they didn't have anything available and they have always been pleasant. When they are not busy, they will come out to the car to swab you. If they are too busy or short staffed, you will go in and out in 5-10 mins. You then wait in your car to get results which usually take 15 mins.

We were told they do not accept Medicare and we have to pay them cash! Waste of time for us to…read moredrive there!

If you are active‑duty military or have TRICARE, please avoid Grace ER at 10900 Gulf Fwy, Houston,…read moreTX 77034. My family is visiting Houston on vacation, and my 8‑year‑old son had a severe allergic reaction--he was struggling to breathe and had hives all over his body. When we arrived at Grace ER, instead of receiving urgent care, the doctor (Dr. H -- didn't catch his full name) told the nurse he wouldn't treat my child because we have TRICARE insurance. What makes this even more frustrating is that Grace ER's own website states: "We are committed to caring for you and will always work with you and adjust our rates accordingly even when you have no insurance." So according to their policy, someone with no insurance would receive care--but a child with TRICARE was refused. In the middle of a medical emergency, his health was dismissed without hesitation. As a military family, this was shocking, unprofessional, and completely unacceptable. If you value your safety and your family's well‑being, especially if you're active duty or covered by TRICARE, please stay away from Grace ER.

I was there today. I received great care. The doctor on duty was amazing. The staff and nurses we…read moreabsolutely amazing. There was no wait time. Very convenient. Thank you Grace Emergency Room team.

Memorial Hermann Southeast played a critical role in saving my mom's life, and our family is…read moreincredibly grateful for the care she received there. My mom was transferred there from a rehabilitation facility after experiencing a medical emergency. The team acted quickly and immediately placed her on life support. The ICU nurses were beyond amazing. They took incredible care of her and kept our family informed. Nurse Dani and Nurse Ye provided extraordinary care and compassion during one of the most frightening times of our lives. After several weeks in the ICU, she was moved to a regular room on Floor 1, where most of the nurses provided great care. There was one instance where a nurse on floor 1 was not as attentive and did not recognize that my mom was becoming unresponsive after we expressed concerns. My mom took a turn for the worse and was moved to Floor 2, though the transition was not clearly communicated. Thankfully, Nurse Ben and another outstanding nurse on Floor 2 immediately recognized that my mom needed urgent attention. A team of nurses and doctors responded quickly, stabilized her, and transferred her back to the ICU, where she was placed on life support again. Once again, the ICU team provided exceptional care and helped bring her to a full recovery. When she was finally ready to transition to rehabilitation, the hospital made sure everything was in place to ensure a safe transfer and that she would have what she needed. This hospital showed compassion, urgency, and professionalism throughout her stay. We are forever grateful to the nurses and doctors who cared for my mom and treated her with dignity. I would absolutely recommend Memorial Hermann Southeast.

While I visited relatives in Pearland, TX I became ill and was rushed to Memorial Hermann Hospital…read moreSouth East. Staff members were attentive, my medication was dispensed in a timely manner, but I did not understand why I was placed in an observation ward vs. an actual hospital room - I guess it was more economical! The patient restroom was always clean and the food servers and house keepers were mannerable and nice also. Dr Miranda was superb in explaining my diagnosis. Overall, if I visit Pearland, TX again and become ill, I will choose Memorial Hermann South East for the hospital.

I always receive excellent care and fast, I've been seen twice by different nurses and doctors and…read morethey have been great

Very courteous and prompt service. They took care of my family member. I am greatfful to the…read moredoctor and nurses who were there. I highly recommend them.