I've had Park Place Salon wax my car several times over the years. They are professional, courteous…read moreand do a great job!

Pure incompetence and atrocious customer service -- save your time and money!…read more If I could give Park Place Auto Salon zero stars, I would. I dropped my car off at 8:30 AM on 8/4 for what should have been a straightforward process. Instead, I was treated to a masterclass in disorganization, zero internal communication, and passive-aggressive customer service. It starts the second you walk in. The front desk lady (whom I'll call Karen) was standoffish, rude, cold, and completely disorganized. They apparently don't use a scheduling system because I had to give her my full name, phone number, appointment time, and the reason I was there. She had no clue who I was meeting with, so she sent me to a guy at a nearby desk. I then had to repeat everything I had just told Karen to him--even though she was standing ten feet away. He also had no idea who I was. Finally, Howard (the person I actually booked with over the phone) came over from the next table. When I originally set up the appointment on 7/28, I gave them the exact make, model, and year of my vehicle --so they had all the details well in advance. Howard asked if I wanted additional work done while they had it, so I agreed to a full detail, which pushed my pickup to the next day (8/5). Completely fair. What isn't fair is the complete lack of basic automotive foresight. At 9:16 AM, I got a text saying the two tires needed more work than expected. I approved it by 9:31 AM, and they confirmed at 10:11 AM. Then... radio silence until 12:02 PM, when my point of contact texted asking for my wheel lock key. I admitted I didn't know what that was, but here's a thought: wouldn't it behoove a professional auto shop to ask about the vital key required to remove my tires when I booked the appointment on 7/28, or when I dropped the car off at 8:30 AM? So, at 12:30 PM--four hours after drop-off--they hadn't even started on my car. Howard called to ask if he could drive to the local dealership to get a key. Shortly after, he informed me the dealership would have to order the part (3-5 days out). Realizing Park Place Auto Salon is completely incompetent, I decided I was done. I texted Howard the next morning (8/5) letting him know I was cancelling the detail and picking up my car at 8:00 AM. I showed up at 8:00 AM. Howard was late and nowhere to be found. I was left waiting with Karen, who--true to form--was cold, unbothered, and didn't even offer me a seat, water, or coffee while I waited. When Howard finally rolled in, he went to check on the car, came back, and asked me, "Do you need the car today?" ...It's MY car! Why is that even a question?! He pulled the car around and casually mentioned he left the tire caps off so the dealership could see the wheel lock. I had to explicitly ask him to put my car back together and put the caps back on. To top it off, as I was leaving, he had the nerve to ask if I was "even going to go to the dealership." Brother, it doesn't matter what I do next. You messed up, wasted everyone's time, and showed a total lack of professionalism from start to finish. I remained polite through the entire nightmare, but this business is a joke. Avoid Park Place Auto Salon at all costs.

Ben did a complete PPF wrap on our 2023 F-Pace SVR and we couldn't be happier. We will be using the…read morecar for road trips and wanted to minimize road rash, and since the car is black we wanted to avoid the micro scratches that are a chronic problem with black paint. The result was beautiful and nearly flawless. After a few weeks I brought the car back for a few very minor details (I am a bit of a perfectionist) and Ben fixed them all with a smile. The car looks flawless now and will now look better than new years into the future. I would highly recommend Eastside Auto Salon for detail (Joey) and for PPF wrap (Ben). A very professional company that stands behind their work.

They were able to remove swirl marks left by a collision repair shop…read more They went above and beyond my expectations. Great service all the way around. Highly recommend !

My truck was pathetic- so dirty inside and out. I still cannot believe how clean it is.... Still,…read moreafter driving in the rain! I cannot thank you enough for such an awesome job at cleaning this vehicle up! Kudos to tge staff!

I scheduled a Mini Detail for my car which has no spills in it or major messes. When I arrived for…read morethe appointment the manager said let me take a look at your car to see if a mini detail is possible. He went out for 5m and came back in to say it wasn't possible as a mini detail was for vehicles that were cleaned often, about twice a month on average. Really? This car is not very dirty, the reasons he gave were that he saw crumbs in the door jamb. I could vacuum the car in 15m and fix that problem. Then said he would only clean the vehicle for the most expensive package which was nearly twice the price. The car is not very dirty, I just wanted to get it cleaned a bit to post it for sale. When I pushed back on this he said hey if you don't want to do this you could choose to take you car somewhere else. No hesitation, cool, I'm out. What a waste of time. Won't be going back there. I have had my cars detailed at several different places and I have never had a problem like this.

I am new to the Seattle area and just moved a week ago. I had my car shipped (2015 Mercedes…read moreC-Class) and it was quite dirty when it arrived. I had chosen to go to Acme because that was the only car wash nearby that was open on Saturday and had decent reviews online. But, I have to say that I am glad that I did choose this place and was impressed with the service! I chose the managers special wash package and was looking at him wash while I sat inside. It was freezing cold and gloomy outside. But, despite that, the quality of service was spectacular! The owner (he was the only person working, I guess the staff were on vacation) took his time (more than an hour in freezing cold) to wash each and every detail of the car externally as well as its interior. He took out each and every carpet and vacuumed them properly (Many car washes I've seen just run the vacuum inside the car) and wiped each and every part of the car. When it was done, it was as good as new, as if it was completely detailed rather than just washed. I will definitely come to this place again and as far as I am concerned, this is my to go place for a car wash.

Would not come here again! I paid $440 including tip for an interior detailing for subpar results…read moreand moldy floor mats. My car was there for the majority of the day and I was told that everything was good to go. Several days later I saw that that my carpet floor mats were not properly dried and have started molding and had to be thrown out.

This is what new car smell should be…read more Michelle and the team at Redmond Auto Salon saved me from feeling like I had to sell my truck. My back window was damaged in the most recent PNW storms water damage and mold growth ruining the interior. After only a few days they had cleaned it so well that it smells better than a new car. It's that unmistakable, peaceful feeling that there aren't mold spores flying everywhere on top of this really nice crisp scent from the natural cleaners they use. I am super sensitive to VOCs and just spent a couple of hours in my truck taking meetings because it was so comfortable. It makes me feel guilty that I had no done this for my truck sooner. I'm a bad owner, sorry Blue, I'll bring you to Redmond Auto Salon more often.

Great service at a reasonable price and on time. The express detailing was perfect for what I…read moreneeded, I'll be a returning customer

Absolutely blown away by the work done on my husband's truck today. The front end was completely…read morecovered in bugs, road grime, and buildup from highway driving, interior full of grime from hunting trips, and I honestly didn't think it would come back looking this good. They transformed it. The attention to detail was incredible -- the paint, chrome, wheels, glass, and every surface looked refreshed and spotless. Dark vehicles show everything, and they made this truck look almost brand new again. On top of that, the turnaround time was impressive given how much work this truck clearly needed. You can tell this is a shop that takes pride in what they do and works hard. Highly recommend if you want quality work done right.

I rarely leave reviews, but this experience deserves one. I paid $800 for a full detail + 3-year…read moreceramic coating at SOS Detail, and unfortunately, I left extremely disappointed -- and honestly, I feel cheated. While the exterior paint and coating looked great, everything else fell short. My rims were still dirty, the interior wasn't cleaned, and there were smudges still on the windshield. The middle console still had coffee stains and wasn't even vacuumed. The exhaust tips were still dirty, untouched and covered in dust. My wife's makeup smudges on the passenger visor were still there -- I ended up wiping them off myself. The rearview mirror was still dirty. Exhaust tips still covered in dirt and grime. Carpet is still dirty with a mild mess that could've been mildly scrubbed, vacuumed and removed. These are basic detail items -- and the list goes on and on! When I brought up the issues, I was told the interior was "free anyway." That is simply not true. We negotiated $800 at the door for everything -- nothing was free. If the interior wasn't included, I absolutely would have gone somewhere else. They also removed items from my car and lost them -- including a cable I rely on due to a disability. Yes, they acknowledged it when I pointed it out, but accountability after the fact doesn't fix my missing items, and I don't have time to chase them down. I've been getting my cars professionally detailed for 15+ years, and I have never experienced this level of carelessness, excuses, or disregard for personal property. Even though the ceramic coating and exterior came out nicely, everything else was underwhelming, frustrating, and not worth the money. I do not recommend SOS Detail -- and I left feeling cheated out of my time, my money, and my belongings. I was sold on excellence but given below average results. Go anywhere but here.

-super friendly staff -always finish under estimated time…read more-full price of charges given prior to service -detailed in cleaning -run a light over all areas during inspection -windows cleaned without spots or streaks -upholstery cleaning is on point!

The place is in a garage. So they have limited space, artificial lighting…read more The people are friendly and nice. They also have integrity. However the work done required lot of correction. They did it; but I spent time inspecting it and asking them to do it. It missed attention to the details. They have multiple packages; some are basic and others do pressure wash etc. The cost is reasonable; but attention to the detail was missing. I do not see appeal to get a higher end package.

This place is a JOKE- they took my truck from FORD to take the "water marks" off of it. This is…read moreexactly what they didn't do. Buffing black wax over pre-existing over spray clear coat spots from Ford isn't going to remove the spots and it didn't!!!!! The truck is still covered in them. Not to mention, they never cleaned inside the door jams, didn't lift the hood and cleaned the jams. I paid $400 and they NEVER even cleaned inside my truck!!!!!! Such a waste of money & time- why couldn't they have told Ford that there was NO way they do it instead of making them selves look ridiculously stupid. Save your time & money and go somewhere else!!!!!

Just brought my Audi to Rob at Deuces Detail and I have to say, I'm very happy with the result…read more Great cleanup of my (too long ignored) baby, and at a great price too. I'll definitely be going back.