Pleasant and friendly. Prices are very reasonable. Lots of frames too choose from. You pick your…read morestyle and color and make or brand.

Came to this location for an initial visit and it was smooth sailing! Setting up an appointment…read moreonline was easy to do, I arrived 15 mins early and was able to fill out forms and seen immediately. The staff were able to run me through the process, fees and I saw the Dr within 20 mins of arriving. The Dr was very helpful, welcoming and attentive. I completed my exam, received my referral for LASIK and was able to purchase my lenses. Frame options are a bit pricey but they were able to provide in-house discounts with current promotions. I'll definitely return and keep this office for my vision needs!!

Loved the location of this clinic. It is conveniently situated at USC Village. It's a lively area…read morein the middle of the hustle and bustle of student life, so if you don't like that type of ambience, maybe you'd prefer going to another office. But me, I love that I can easily park in their structure for free 2 hours, and that I can enjoy some of the amazing eateries there and even shop at trader Joe's after. The office itself is great. Dr. Torossian and the entire team are amazing! They are prompt, efficient, kind, knowledgeable, everything you could possibly want in a medical staff. The office is clean, a large selection of frames, and did I mention how amazing Dr. Torossian is!? Definately an office and a team that i'd recommend.

This business is the worst in customer service. You would think since it's in the village it would…read morebe more accommodating to students, it's not. I've scheduled 3 appointments since August and all 3 were canceled the day before due to the optometrist being "sick". Then when they reschedule you the appointments are always a month away. It's a shame when all you're trying to get is an eye exam. It's now October and I still haven't been seen. I called yesterday to see when the next appointment is and of course, it's not another available appointment until November 23rd! I selected this place because I'm a student and live on campus, but please do not waste your time at this establishment. Appointment times are impossible and staff are rude and disingenuous.

First time visiting. Easy to schedule an appointment, didn't have to wait very long, and Dr. G was…read morevery helpful with explaining everything. Liked it much better than other centers, will be returning.

Dr. Gaylord was awesome. He's a gentle doctor who really listens, takes his time, and never makes…read moreyou feel rushed. I saw him today for an eye exam, and he was genuinely cool to talk to. We even discussed optical aberrations -- things like spherical aberration, coma, and trefoil -- and he recommended that I see a specialist for ray tracing. He's actually the first doctor to ever mention this kind of advanced technology to me, and I've been seeing eye doctors since I was a kid. His staff was also great. The woman who helped me pick out new glasses was incredibly honest and helpful. I'm terrible at choosing frames, and she didn't just tell me what I wanted to hear -- she gave real, upfront feedback that made the whole process so much easier. I really appreciated that. I'll be seeing Dr. Gaylord for as long as I need eye care. Highly recommend!

Marlin is the best, and I really mean it! My family and I have been going to him for glasses since…read moreI was in the second grade and I'm now 24 years old. He is sweet and truly cares about his clients. He makes sure that you are beyond satisfied with your frames and my family considers him family for always looking out for us. Go see him.. you won't regret it!

Horribly unprofessional place. If you love when people waste your time, put you on long holds every…read moretime you call, and refuse to give you any information this is your place. My boyfriend came here because he has keratoconus. Previously, he had came here while there was a more experienced doctor that helped him with no issue. We came here again for new contacts for him because we had no issues previously. This time, there was nothing but issues. After paying for the initial exam, they pretty much ensured us that the contacts would be covered by his insurance. After multiple calls and trying to get ahold them, they finally told us his contacts were not approved. However, they stated the doctor had been trying get them approved but did not communicate with him the entire time. It is also notable to mention that this doctor was going to give my boyfriend his previous (4+ year old) eye prescription because he was frustrated and could not be bothered to work with my boyfriend to try and get the best prescription. On top of that, any information we got was only because he kept calling. To the owner, don't respond to this as no one cares about your shitty generic apology. It means nothing. I am simply writing this review to warn others. The silver lining in all this bs is that we were able to find a much more professional place because of this experience. Do better shitty owners. Editing review because the owner obviously had time to write me that pretty quickly. We are both adults, don't start with the foul language bs. Also, notice how you are deflecting and not taking responsibility and simply blaming insurance? That is the problem. This entire time you and your team never made time to address insurance issues. We could have went somewhere else but you deliberately wasted our time because you wanted our money one way or another. You don't value our time so I wrote you a shitty review. Actions have consequences. Anyways, have the day you deserve!

Worst place to get contact lenses specifically sclera lenses. Had me waiting almost 6 months just…read moreto tell me they couldn't do it. If you want the best experience go to " All About Eyez" they'll treat you good and it's Ina better area not some lame ass swapmeat.

I booked one of the first appointments of the day, and while I did have to schedule it a couple of…read moreweeks in advance, it's clear they run a busy and well-organized schedule. The center is located in a strip mall with plenty of parking, which made getting there easy. When you walk in, it looks like a retail eyewear store--there are glasses on display and several desks where staff help with prescription requests or glasses purchases. There's also a check-in desk specifically for vision appointments. Appointments start as early as 7:00 AM and go until 5:40 PM. I was seen within 10 minutes of checking in. Both the pre-test process and the time with the doctor were smooth, professional, and efficient.

This was a kind of weird experience for me. This was my first time having an eye exam at this…read morelocation. The doctor I'm guessing may have been new perhaps as she indicated that I had a bleeding in the eye and a hole & then began asking if I suffered from high blood pressure and high cholesterol and had me here for 2 hours for a routine eye exam. I have always had annual physical exams and lab/blood work. I've been seeing the same optometrist outside of the Kaiser network since 1995. I thought I'd venture outside of my optometrist to see how optometry is with the Kaiser network. Because of the hole and bleeding she messaged the chief optometrist, he didn't respond and they then contacted me a day later for another eye exam with the chief optometrist at the Baldwin Hills location. The chief optometrist couldn't find and didn't see a hole and informed the blood would clear up. I don't think I'll be back to this location next year. They don't tell you what to do if you want to window shop or actually purchase frames. Some woman that sits at the desks and they help you order frames came up to me and asked if I needed help after her and her colleagues joked and had casual conversation which was loud and I think a bit unprofessional. The only pleasant experience I think was checking in, those folks were friendly and down to earth.

This is the only place that's been able to get my prescription right but the men who do exams here…read moredon't seem to realize that no one wants to choose frames with dye and dilation drops in their eyes. Last time I asked the guy if I could choose my frames before and he said no - there will be plenty of time before the drops start working. As soon as we went into the room with the frames my eyes started feeling super uncomfortable and I wasn't able to see so I took my prescription and left. Came back for another exam - got a guy again and the exact same thing happened. Then he had the nerve to be annoyed when I told him I'll go somewhere else for frames. He kept asking if I was sure. I'm able to get two pairs of frames covered with my insurance and they commented on it when they checked me in. You aren't about to sell me frames that I have to keep for a year and rush me into choosing them in 5 minutes. The exams here are great but I refuse to be rushed into choosing a frame. My eyes respond to dilation very fast and I have no desire to choose frames in that condition. From now on I've decided to refuse frames from here altogether.

The staff here is amazing! I first called and the nicest African American woman allowed me to…read morechange my appointment to an earlier time. Then I met Amy and Johanna and they were proficient at handling my eye exam with expertise. After double and triple checking my data and notes, the head doctor, Dr. Lisa Wahl came and double checked if everything was correct, and it was. The specialist with the Prada glasses, that helped me pick out glasses, was amazing. I was picky about the choices and kept walking back and forth in the office, so she went to the back and pulled out the "right one". I am so happy with this clinic. Very clean and organized. Without a doubt, you can come here, and they accept Medi-cal.

My best ever experience at LA Eye Center. Stephanie (Floater ) showed me the best love ever since…read morecoming her the past 10 years plus. God Bless and Thank you Stephanie for being you. Ricky K Benjamin

I've been coming here for Some time now my medical card got…read morea balance for some glasses I never got From these people I went it picked glasses they said it was something with my medical so I didn't get them I called one time asked them did it clear they said yes I went it and they tell me it's not clear they can't help me. Today I went in this morning for a 8:30 Appointment I talked to Medi-Cal and they told me it was clear so I went in today and the people tell me it's not cleared after I called the glasses people and asked them was the balance gone and they said yes again they are playing with my time so I'll go else where but don't come here .