Such a beautiful office I've been going to this eye care office for years and have always felt so…read morewelcomed and cared for. Gisselle, the office manager, is incredibly friendly, personable, and efficient, and Dr Tabiza always takes her time to address my concerns and explain everything thoroughly. I truly appreciate the care they provide and highly recommend them.

I had a very disappointing experience with this ophthalmologist's office. From the moment I started…read morechoosing glasses, I felt rushed by Dr. Tabiza and pressured into making a purchase of glasses rather than being guided through the process. There was very little patience, no real explanation of my options, and absolutely no effort to make sure I felt comfortable with my decision. The customer service was extremely poor. I felt disregarded and unimportant. The interaction felt cold and transactional, as if they only cared about making a sale rather than providing quality patient care. I left feeling frustrated and unhappy with the experience. Choosing glasses is an important decision, and patients deserve time, guidance, and respect -- none of which I received here. I cancelled my glasses that I ordered the following day, due to the pressure I felt in the office. No thanks, never coming back.

I have consulted many optometrists over the last decade, but no one could solve the puzzle of my…read moreprogressive glasses -- until I found Dr. Ashcraft. The progressive glasses he delivered offer a remarkable clarity, in both near and far vision. It's also been such a relief to experience the seamless transition between different focal distances. I no longer have to move my head around to find the right angle to see something, everything comes into focus instantly and without effort. Dr. Ashcraft took considerable time to understand my needs and preferences, and demonstrated knowledge, expertise, attention to detail and a firm commitment to finding the right glasses for me. It's clear that he is not just highly skilled but also genuinely cares about his patients' well-being and satisfaction. I am delighted to have discovered his practice, and absolutely recommend him should you be in need of expert eye care.

My husband and I visited Dr Ashcroft today for the first time. We made the switch when our beloved…read moreDr Simmons retired last year. Dr Ashcroft and his team (specifically Jillian) really nailed it with their customer service. I called yesterday to let them know I had just been laid off and the last day to use my FSA was today, so they worked to squeeze both my husband and me in by coming to the office early just so I wouldn't lose over $1000 in unused funds. Talk about customer service! Wow!! Thank you, Dr Ashcroft and Jillian!

I recently had a very pleasant experience! Everyone working here is kind, helpful and very…read moreknowledgeable. The office is clean, modern and my appointments are always on time. Marisol is so helpful every time I need to order new glasses. She helped me pick out about 5 styles and then helped me find the cutest glasses! It was like having a friend there to help you decide which glasses looked best! I'm happy to be a patient here :)

I took my mom here for her first eye appointment in some time and the entire staff treated her so…read morewell. She loves her glasses! I'm especially grateful for Marisol who took extra special care of us after my mom had a scratch on her glasses following a fall. She talked us through the process of getting it repaired and kept us updated along the way. So glad to have found this business.

Had my annual checkup here for the first time! Dr. Kayla was super sweet to work with & answered…read moreall of my questions. Appointment was efficient & was done within 30 minutes. Haven't experienced getting new frames/contacts here yet.

The best optometrist Dr Kayla and team work here! They are so good, I travel from Palm Springs for…read moremy exams and prescription lens needs. They have a great selection of beautiful frames also. My little grandchildren who live in LA will be going to Dr Kayla for their eye exams - that's for sure!

Yesterday I had my yearly exam, I wanted to write my review but my eyes were dilated so I had to…read morewait. Anyway, yesterday was my birthday & I had never been there on my birthday but a happy birthday banner was there, I could not believe it. My appointment was in the morning, & that meant I ran into their lunchtime, I was not rushed, I was not told to come back after lunch, I was well taken care of & treated with kindness. I can not say enough good things about the office staff. They treat me like I am their only customer. I have the most interaction with Sylvia J., awesome does not describe the way she treats me. Rosa D. & Angie C. are awesome also, we talk but since I wear contacts, my main focus is that, I do get glasses once every 3 or 4 years & their treatment is one in a million. Claudia V deserves more than an honorable mention, I'm learning more about her with each visit. I started going to D. Olinger when his daughter was 6, she is now 19. Time does fly. Upon retiring, he did not accept my insurance & that did not stop me from continuing service, I am a cash patient & that is a true testament to the professionalism & compassion of Dr. Olinger & his staff, keep up the good work Sylvia, Claudia, Rosa, Angie & of course Dr. Olinger

I had an EXCELLENT experience at Dr Olinger's office! Right from the beginning of checking in, to…read morethe pre-testing, exam and ending in Optical--top-notch treatment! I've had many eye exams over the years and nothing came close to what I experienced with Dr Olinger. He was so patient and thorough and did tests that I have not seen before that made me feel extremely confident in the prescription results. He explained everything to me so clearly and I could not ask for a better Optometrist! Angie and Rosa in the Optical department were so welcoming and helpful in my frame and lens choices and also felt confident with their expertise. They have a virtual reality headset that takes measurements for my progressive lenses and this is something else you don't experience at most Optometry offices! I cannot wait to get my glasses!!! EXCELLENT 5 STAR EXPERIENCE!

My hubby and I came to Costco Optical because there prices are just that good on glasses. I have…read morebeen coming to costco last several years. I've never had an issue and the price again is just right. There were two woman working in the Optical department. I asked one if she could assist me with picking out frames. And she showed me which frames were for woman and walked away. I was a bit shocked at her customer service. She had no name tag on. I went to the other lady available behind register her name was Damarys R. Who was already assisting my husband. Once she was done with him I was hoping I was next. Wrong Damarys R. mentioned to me that she could not help me with my glasses as my script had changed a great deal and that she would have to call my optometrist. I mentioned it's the weekend. She said come back another day and they will call my doctor. Well that's great! I went a week later hoping to see a fresh face willing to help. Cynthia the optical manager assisted me with picking out my two pairs of glasses I needed readers and regular sight glasses. She helped me from start to finish. She was so pleasant. Not once did she bring up that I could not get my glasses done. What a relief!! Cynthia mentioned it takes up to two weeks to receive glasses. Once glasses are ready for pick up Cynthia mentioned they have lockers with a code and you just pick them up from there. Thank you Cynthia for assisting me ans making things work out so smoothly.

Huge variety and styles the women that work there have amazing service have used their service ces…read moretwice already

Dr. Stahl has been my primary eye doctor for over 13 years, he is knowledgeable, professional,…read morelistens to your concerns, explains your eye health or test results clearly, he answers all your questions about your vision and most important he cares about his patients. The optical and support staff are bilingual which adds a plus to customer service; they also make scheduling easy and any billing question you may have. The facility is well equipped, clean, and equipment is up-to-date with technology. Lastly, there's always parking available.

I love the new office and the staff. Everyone is helpful and friendly. It makes me comfortable…read morecoming to get my eyes checked. Their machine to check your eyes is almost like a video game with a virtual headset. The only complaints I have is that the parking lot can be challenging and the wait times are always running a bit behind.

they were super duper sweet and they fixed my sisters glasses with no problems in a short amount of…read moretime! they are super easy to bond with! we're out of town from the mountains but everytime we come to la we will make sure to visit everytime. 10/10.

Staff wasn't the friendliest bunch, but nice enough. Just wish I was communicated about the the…read moretardiness. Had an appointment, the optician didn't show up until 15 minutes after the scheduled time. Cute shop, nice selections of glasses. Give yourself some time if you're booking appointments in the morning.