From the time they spent looking at our dryer vent situation & preparing a bid until after the job…read morehad been completed, we are very satisfied. They fixed some damage caused by other contractors to the exterior vent cover and piping and I'm not sure our dryer has ever worked so well. Their bid was not the lowest, but during the time spent preparing the bid they really convinced me that they knew what they were doing and would not cut any corners. From what I can tell they did not. I would heartily recommend them for any dryer venting needs you might have and suspect they do as fine a job with HVAC ducting as well.

The technicians were on time and did a great job cleaning the long dryer vent that had a large nest…read morewedged inside. Even when we needed to wait for the fledglings to leave before cleaning, they were very responsive and helped with options that allowed the baby birds to thrive while we still did laundry.

This is a bit overdue, but on July 30th Jeremy and Vlad came out to service our house for a full…read moreHVAC and ventilation cleaning. They were great with their communication to let us know they were running a bit late and when they arrived they got straight to work. I gave them a quick tour to see where everything was and they knew exactly what to do. Every step of the way they were showing us the importance of the cleaning and how much it'll benefit our house. They provided before and after pictures along with everything their filter caught from the cleaning. It was clear our house needed it and may have never been done since it was first built. They were incredibly friendly, kind and willing to answer my questions. I appreciate the amazing work they did and the care they put into communicating the progress of their work. Overall the cost was the same that was quoted from the initial call - a little over $700. But it was well worth it, knowing our house is operating more efficiently and safely.

Edgar and Juan from Better Air Northwest were absolutely awesome at the job they completed for us!…read moreWe needed a custom solution to cool down a small closet and have a duct under our house fixed. Better Air Northwest sent out an estimator (Eric) for free. He was really nice, helpful, and figured out how to solve our issue for a reasonable price! We received the estimate per email a couple days later and unlike other companies, no pressure was put on us to approve the job right away - instead we were given as long as we needed to discuss and ponder. As soon as we approved the estimate, we were contacted so we could get on the schedule. Somehow Edgar and Juan asked and also answered all the questions at the very beginning and we were able to do other things while they did these 2 jobs like the true professionals they are. They started by taping everything in the room with the closet, and it kept everything so clean! (Although they did clean up after - and left the place tidier than it started haha - not even kidding they cleaned our doormat I forgot to clean prior to their arrival!) The attached pictures were provided by them and show the beautiful job they did! But I've seen other little touches that proof they are all about getting the job done right. Could not have hoped for better - I would hire them and Better Air Northwest again anytime for any job they perform!

Efficiently fixed our issue with the exhaust port and cleaned out dust and debris form the dryer…read morevent. Strongly recommend.

Like most folks, there are some household maintenance that we don't really think about, like really…read morecleaning out lint. Who do you call? Dryer Vent John of course. He first asked me questions to see if I really needed his services. Per my answers, he really didn't see an issue. But I made an appointment just to make sure. John was super nice and answered all of my questions. The outside vent cover was super old and brittle and he replaced it. I was watching everything he was doing so I could learn. He pointed out some things to keep an eye out for, but with my setup he said that I should never need service. And if anyone said so, he'd be skeptical. I told him that's why I had his number in my phone. He provided a lot of value with the information he was sharing with me. Trustworthy and all around nice guy. I highly recommend his services.

We had a great experience with this company! I sent out request on yelp for a request to have our…read moreair ducts cleaned. I had responses right away but Matt and his wife seemed to be the most reponsive and willing to answer all questions. Matt showed up right on time. Super friendly and professional. When I bought my house six years ago in my contract they were to have the air ducts cleaned. It appears that the house has never had that done as he found stuff from construction. The house is 19 years old. We have already referred him to friends! Thanks again!!!

Service was done timely, they fit me in I their schedule and the pricing was fair . The guys were…read moreprofessional and friendly

I had used Clawson for regular service for a couple years. When they had a 2 week wait and my HVAC…read morewent out at first I was concerned. Turns out this was the best thing that could happen. Upon the new company arriving they did an examination and noted there was an air filter that Clawson had never told me existed. It was apparent that they never changed it. He described it that the filter has a lifetime of dust. He said it looked as if it had never been changed in the life of the unit. I was so disappointed. They had never told me my ducts were dirty, never shown me my outside filter, and the place they put a filter inside didn't need it!! Why pay for the preventative maintenance program if it means nothing and they do not even clean and examine the unit? When I tried to call, the "answering service" picked up and would not even connect me to the office. I left a message but of course was never called back. Very disappointed I spent all that money and was totally taken advantage of. The repair due to their negligence was 1,000 dollars. Safe to say I am never using them again.

Hands down the most transparent, honest and reliable heating & air conditioning company in…read morePortland. Just take a look at their detailed invoice, trust me, not too many companies in this line of business give you this because they're hiding work or lack there of. We hired them during the 2021 heatwave when our AC went kaputs, they actually answered their phone and responded within 24-48 hours. They had us cold as ice in no time, not only did we appreciate the work ethic but we also purchased the year round maintenance package they offer, totally worth it. This gives up 2 complete tunes ups, which are really well done, again the details are in the invoice. Thank you Clawson and hard working technician Justin ! All & All ; Dear God I hope you read this review before you have a nightmare experience like I had prior to finding this company.

Really impressed with this company. I was able to get an appointment fairly quickly for duct…read morecleaning. Pricing was transparent and communication was excellent, and the technicians called when they were on their way and arrived right on time. While inspecting the ducting, they discovered a section that needed to be fixed. My home warranty would cover that fix, but only if I use their approved contractor. So I couldn't have J&M Services fix the duct nor clean the ducting that day. They ended up only charging me for the dryer vent cleaning that they were able to complete that day. They were very honest and helpful, and I will definitely be calling on them again for their services. Highly recommend!

I don't write many reviews but this company is excellent. I had a gas pipe ran to the island to…read moreswitch to a gas cooktop rather than electric. They showed up on time, scheduled the inspection with the city for the next day, and did an amazing job at a good price. The inspector said they did a great job with this and I can sign off no problem. Easy and smooth!

Eager beaver is a great company with great customer service they took care of all my duct…read moreneeds,will definately call them again

It was our first time having our ducts cleaned. James was very friendly, and did a great job…read moreexplaining what he was doing. It was done for a great price, and will most definitely be using them again.

Thank you Erik for going BEYOND the call of quality service!…read more For over 6 years Erik has not only cleaned and serviced the rather old furnace in our home, but also provided a level of service to my clients. As a Realtor I have to be very careful who I recommend. My clients trust that I will only provide referrals to them that either I am personally used and will continue to use, or that am willing to put my reputation on the line. There is no question that Eric of East-Wind Duct Cleaning not only meets, but exceeds the expectations I have of people I refer to others. You can count on Erik to to not only do a good job, but also to be open and honest with you on what you may need or not need. He is not one that will try to sell you a service you don't need. For example, on a recent home sale, the home inspector indicated that the furnace needed not only cleaning, but replaced. I tended to question that since at the same time this particular inspector had a friend standing by ready to install a new furnace. I called Erik for a second opinion since the furnace had been serviced yearly. After driving 35 miles, Erik quickly determined that the furnace was not only one of the cleanest he had seen in a long time, but that the furnace was in tip top shape - even the filter was clean. Erik left a complete report for the seller and the buyer without any charges. That kind of service you seldom will find. Thanks Erik!!

Horrible! I bought a groupon for this service. The man…read moreshowed up on the scheduled day and time. Was not pleasant at all. Walked through my house, said he had to come back when there weren't any children present. Rescheduled for a Saturday. He showed up, we showed him where all the vents and returns were. He asked if we wanted out furnace serviced for an additional cost. We thanked him but declined. From that moment on, he was horribly rude. Went through my house as quick as he could, leaving garbage and lint all over my home. Then just left. Did not even say goodbye. And....the vents and all returns are still dirty!!!!!!!!!! Horrible. Steer clear of this company.

Mike came out and was very succinct. The Groupon price was $39 (after discounts) but he said our…read morefurnace was really dirty and it was, that made our discounted price a bit more. He was thorough and we appreciated his guy who was so efficient. Thank you Mike!

UPDATED 11/15/2025 After my complaint about the service the…read morecompany offered to returned to reclean our vents and ducts in exchange for me either taking down the review or giving them 5 stars. The return job was completed somewhat satisfactorily. When they returned to complete the job, the owner kept making statements about me updating the review to 5 stars in exchange for coming back and completing the original job. Read the 4 star review on here, as it was the same with that person as it was with us. Just like everyone elses negative reviews the Groupon is a bait and switch. They came to our house told us everything was very dirty and that everything will need to be brushed no vacuumd so our Groupon was worthless. $450 for a half done job(see pictures of AFTER the original work was done). We requested a detailed invoice of the service and when we didn't receive it I called to find out what the delay was. The person I spoke to just kept reiterating the same thing over and over. How dirty everything was and how they cleaned it and I was to prove to him where it was still dirty. Mind you he was looking at this very same review while on the phone. The last red flag that is they only take venmo AND it goes to a private individual under the name Marlene Gomez Perez. Please do not use this company.