I love Ralph Lauren. Nice store, though not the best of the many I've been to, in terms of…read moreofferings and selection. However, the customer service is really abysmal. The last couple times I've come in, no one greeted me or offered to assist me. I found a couple items I was interested in but passed on because I felt snubbed on the service front. The taller salesman just stared at me, didn't even acknowledge me, and turns around. The Georgetown store is much better.

I stopped by the mall to pick up a few things from Gucci and Tory Burch but decided to go into RL…read morebecause I saw a cute purse in the window. As I went in the store, there was an employee on an iPad or phone and she looked at me over her eye glasses and then just kept on doing what ever it was she was doing. I found the bag I was looking for and then turned and saw more bag so I started looking at them and actually found a really cute one. I was just about to ask someone to help me so I could purchase it when another employee walked up to me but just stood there and stared at me. So I put the purse down and walked out. Very weird! I'll never go there again. I thought about buying the bag online because it was really cute, but I don't want any reminders of my experience at this store.

Exceptional service, personalized care, and quick communication. Bronson Lee, in particular, takes…read morematters into his own hands and truly cares about the customer. Located in a different state, I purchased a pair of shoes from their e-commerce site. There were some issues with the shipping, and Bronson & Jenna ensured that these issues were resolved. They did this without me even asking. I will only be buying running shoes from this company moving forward.

PR Running is a great running store in the heart of Vienna. They have a wide selection of shoes to…read moretry on, amongst other running clothes and gear, and they also offer a Volumental foot scanner to accurately measure your shoe size. I would definitely recommend visiting if you're looking to get new walking/running shoes!

JW and the team at Cheers Sports is the best! This review is…read morelong overdue as they have helped the Challenger baseball program for over 20+ years. The compassion and the commitment they have to the community is greatly appreciated. Cheers Sports has always provided great service & quality products for our teams. We love Cheers Sports!

I am hosting a foreign exchange student who lettered in track and really wanted fo bring home an…read moreAmerican letter jacket. Cheers and specifically Kathryn, has made it happen through work and determination. They didn't have a jacket for his school in his size and were not expecting one until the fall - I don't know how, but she made it happen. She worked with the school athletic director for the student to receive his letter early so it could be ready for embroidery. The efficiency with the order and the fact that they genuinely care is rare. I wish all businesses ran like this one. Thanks for making a dream come true for a student and thanks for staying on top of things and making it as easy as possible for the host parent!

This is a great place to get any and all running gear! I had a half marathon I was prepping for and…read moreneeded new shoes and socks. I got my foot scan done and they helped me find the perfect shoes! I was skeptical but it actually worked so well. The team was super friendly!

Small shoe selection and rude asf. Made me feel awkward when I wanted to take a peak at their…read moreselection to get a new pair of everyday walking shoes for work. There were 2 other people in the store but they were so focused on me, not making small talk or anything just looking at me...I said thank you & good night only to be ignored. I couldn't get out of there fast enough. Maybe they're nicer to runners but man their employee could at least pretend she doesn't hate her job and everyone around.

So as I was returning my 3 things she made it so complicated at a point that it took like 5-10…read moreminutes to return as I was returning she gave me a big attitude she was being slow intentionally and the way she acted was unprofessional. I had a coupon and she told me to open my account but I was easier to access it on her end.Mitisi was very rude and I have never been disrespectful all my 15 years shopping there. Cashier number:6058609

I needed to run in and grab some of the seamless undies one day while in the mall. I was greeted…read moreimmediately (in Pink) and was offered assistance. I shared my need and was told more were upstairs in VS, so I made my way upstairs to grab the goods! I found 7 cute undies (mix and match with thong and cheeky) for $37! Great price, cute styles and colors! I was in and out in a flash! I was so happy they had my sizes and desired colors with no problems! Yay!

A nice, small Adidas store at the Tysons Corner mall. They have a decent collection, but I was kind…read moreof expecting more. I was trying to look for those half tights for running. Overall, I was able to successfully purchase the popular Adidas Evo XL running shoes and they look mesmerizing. One of the store associates, Elvis, was very helpful and informative about the shoes. I called the store before coming in to make sure they had the shoe in my size and Elvis went out of his way to make sure they were the color I wanted and he reserved them for me until I came into the store to buy them. He was a very nice guy.

They used to have a decent selection of shoes and clothes, it has gone downhill. They have a small…read morecollection of shoes and clothes that you don't really want and some kits. Customer service is almost non existent, I'd try another store or the outlet.

Great service, nice selection and honest opinions help you choose the best dress for you.read more

Not much of a selection. Dresses are overpriced. Staff and owner friendly. I did find a dress that…read moreI was able to make work but it was only one dress.

I'm sorry, but this is probably one of the worst Dick's I've been to -…read more Their selection is super limited, and their shoe offerings? Terrible. If you're looking to check out Hokas, On Clouds, or any other type of brands, they don't carry it here. Period. In addition, where are the SAs? You would think that there was at least a staff member assigned to the shoe section or even a portion of the store, but you'll just be walking around and not find one team member. Plenty of parking in the large lot. +limited selection +unavailable staff

Never go here , it seems they discriminated you. I waited for 20 minutes for the girl to go get…read moremy size for the Nike shoes I wanted and I was looking to buy two pairs. I see her and another employee bring shoes out for others that came after me. Even a couple came in after and they got the shoes. Avoid this place at all cost. You are better off going to the mall and an actual store that sells shoes.

Saks in Chevy Chase is a throwback to a more genteel era. Stores like this used to have snooty…read morereputations but nowadays I always find the staff very friendly and welcoming. While the standalone men's store across the District line is now sadly gone, the third floor is now the men's department and has just a good of a selection as the old store. What I like about Saks compared to Neiman Marcus or Bloomingdales is that Saks still has a top notch, high quality private label collection of menswear basics. In addition, their sales can be great, especially on the private label clothes. The new parking lot arrangement is very odd. When you park you have to scan a QR code, pay for parking, and then Saks can give you a discount code inside that makes it free. It's a lot of steps for what used to be just handing over a validation ticket. Given that the clientele here skews quite old, I can't imagine this change has gone over well. If you are a regular customer, your sales associate can register your plate and then you don't need to go through this whole rigamarole each time.

I had placed an order on the app. I can see the transaction on my credit card. However, I cannot…read moresee the pending order on their website, nor have I received a confirmation email. I called their customer service about it. The wait was not too long. The customer service representative could not find anything about it. He seemed annoyed by my request. He gave me the phone number of a third party company that handles their credit card transaction to confirm whether the transaction went through or was a hold. He was ready to hang up to get rid of me. Why should I call a different company? Anyways, I did it, after being on hold for 20 minutes, the other representative was just as clueless, did not ask for any information. Once I told him it was an amex card, he told me they only handle visa and mastercard transactions. Now I need to call Saks again to find the subsidiary that handles their amex transaction?! What a horrible waste of time, and inefficient workflow. They should have audit logs in place for their representatives to access and understand what went wrong. They just had zero explanation and wasted my time for nothing.