They gave A FREE TEMPORARY WARRANTY it wasn't long-only 30 or 60 days but Even the big dealership…read moreon Merritt Blvd won't give a warranty for used cars and it made me feel much better about buying an older car!!! They are amazing! Never experienced a better dealership or buying experience before them. They are quick too, you can walk in and buy a car, complete the entire process with registration and tags ordered- in less than 2 hours! Other places waste ur time and it takes all day bc they try to add on extras. They do not pressure u, try to up sell u or try to push u into buying at all. I was skeptical at 1st bc its a very small lot, but while I was there I met a customer who returned to buy a 2nd car from them and brought a friend who was buying a car too...I was very impressed as the best representation of good service, is repeat customers! I ended up buying my nieces 1st car there last year. A 2014 maxima- it was super clean and well taken care of. it has never had any problems to this day! They really do sell good quality used cars! I refer all my friends and family here and whenever I'm used car shopping again, this will be my first and probably only dealership I will go to!

They were responsive and professional and completed the job at a fair price. I took my EV to them.read more

DO NOT USE THIS AUTO SERVICE. I had the worst auto repair experience on 4/18/26 and will NOT…read morereturn. Adnan Fayyaz and the Zam Zam Auto Sales & Service Team perform partial low quality auto repairs with faulty parts and try to upsell customers to larger more expensive repairs that their autos do not need. They play the old shell game with auto parts to confuse the customers. They are VERY DISHONEST and DISRESPECTFUL, and will take your money without doing the estimated auto repairs that were paid for! Double check their repair work and get your money credits back! I visited Zam Zam Auto on Sat, 4/11/26 for a engine diagnostic and estimate to complete an oil and filter change, replace with new cylinder ignition coil #2, and 6 new spark plugs minor tuneup. The repairs were completed on Mon, 4/13/26 by your mechanics Jef and Israr to repair a check engine light and vsc off blinking light with engine misfire code problem on my 2009 Lexus RX350. I drove my RX350 back to Zam Zam Auto and reported that the same check engine light and vsc off blinking light with engine misfire code problem returned on my 20 min drive to work on Tues, 4/14/26. Jef and Israr requested that I bring my RX350 back on Wed, 4/15/26 to recheck the repairs, since the misfire code was now on cylinder ignition coil #4 and maybe the spark plug was not seated properly. Jef and Israr completed the engine diagnostic again on Wed, 4/15/26 and reported to me that after they switched the cylinder ignition coil from #4 to #2 that now the misfire code had moved back the cylinder #2. They also reported to me that they thought the engine cylinder #2 had low compression and cylinder #4 was fine. Jef and Israr agreed to provide me with an estimate to replace the engine in my 2009 Lexus RX350 with a used engine. The original diagnostic showed a blown cylinder ignition coil #2, the second diagnostic showed a blown cylinder ignition coil #4, and the third diagnostic showed low compression on cylinder #2. I paid for engine diagnostics and repairs that were NOT completed correctly with good parts and left my 2009 Lexus RX350 with the same problem that I came to Zam Zam Auto with on Sat, 4/11/26. I went to a different and reputable Auto Service on Fri, 4/17/26 to complete the new cylinder ignition coil #2 and new spark plug repairs, and demanded and received a refund from Zam Zam Auto to resolve the matter.

Be VERY careful buying from here. My car has had problems from DAY ONE. Take it to a mechanic…read moreBEFORE you buy. Check EVERYTHING. They took care of the immediate issues, but it has continued to have problems almost daily for the first couple of months. No windshield washer reservoir! Car lighter doesnt work, window seals peeling off, rear bumper FELL OFF! Hubcaps came off. Terrible decision on my part, so be VERY careful.

There are a dozen mega car dealerships within 5 miles of this place. They have very clean cars…read more at lower prices including the Caravan I was looking for and bought. Test drive to tags took a half an hour. The car had a bad radio that they replaced within a week. Outstanding service! Highly recommend

I recently purchased a vehicle from Heritage Mazda on York Road and had a wonderful experience with…read morethe sales team. However, I was very disappointed with the lack of transparency from the finance department, particularly with David Dowd. I was not informed that this package was non-cancelable until after I had signed the paperwork. The product they applied only took about ten to fifteen minutes to complete. When I immediately requested a cancellation, the manager refused, saying the product had already been applied and pointing to the fine print. UPDATE: The General Manager, Steve, personally reached out to me to resolve the issue, and is processing my refund. I truly appreciate his quick response and willingness to make things right

I visited this dealership with my husband. Throughout our visit, the staff directed almost all of…read moretheir conversation to him and rarely made eye contact with me. The salesperson asked only for my husband's driver's license for the test drive and never asked whether I would also like to drive. My husband didn't realize I was being ignored until I mentioned it afterward, which shows how subtle this kind of treatment can be if you're not the one experiencing it. We ultimately decided not to buy the car because it wasn't the right fit for us. However, I wanted to share my experience because I left feeling invisible and unwelcome as a customer. As we were leaving, the staff shook my husband's hand but not mine, which reinforced that impression.

Ask for Ray! Very helpful and friendly. Great selection of vehicles at affordable prices.read more

Used car dealors by and large don't have good reputations. In my opinion, this one does. If you…read moreare looking for free coffee, pony rides, fancy offices, 5000 cars to choose from, etc. - Look elsewhere. If you are looking for a good deal on a used car, check this place out. Nothing fancy, just honest people trying to make a living. Got a very good deal on a low milage car, but that's not entirely what impressed me. What impressed me is the guy I dealt with, RAY, actually drove the car to MY MECHANIC to have it checked out. They found a few items that the dealor fixed no charge after the price was negotiated. My mechanic is easily 25 miles from their lot, so I would say that's service above and beyond the call of duty. They also offer finaning, which my credit union narrowly beat. A friend of mine also bought a car from them (unknown to me a the time I was looking/buying). Also had a positive experience.

I really wanted to love this dealership--after all, I purchased my "beauty" from here…read more After months of searching online, I finally found her--the exact car I'd been wanting, in the perfect exterior and interior colors. The moment my husband and I pulled onto the lot, I told the salesperson I only wanted to test drive that one vehicle. No other car. I provided my driver's license to them and we were off to test drive around Sykesville for about 30 minutes. Perfect experience so far. I fell in love immediately. When we returned, I told the salesperson we were ready to buy. There were a few minor issues with the vehicle, but they were covered under the 30-day warranty, so I wasn't too concerned. Here's where things shifted a bit. I paid cash for the vehicle--no financing involved. Despite this, they didn't offer any discount, not even $100 or $200. That surprised me. I understand times are different now and margins are tighter, but it still left a bit of a sour taste. Especially considering I wrote a check for the full asking price, including taxes, title, registration, and all fees. Also worth noting: I referred a coworker's boyfriend to this dealership before I even bought my "beauty". He purchased a car from them a week or two prior to my purchase. Yet, there was no referral bonus!! Again, not a dealbreaker--but something I feel should be mentioned. Another detail to be mindful of: Maryland caps the dealer processing fee at $800. They charged $785, which is legal--but they also charge tax on that amount. So while it looks like $785 on paper, it ends up being more like $832. Just something to be aware of when budgeting your finances. To be fair, the dealership did address the minor issues I mentioned earlier within the 30 day warranty, and I appreciate that. But I do feel those problems should've been resolved before listing the vehicle for sale or offering it for a test drive. All in all, would I buy another vehicle from them? Maybe, possibly. They have solid inventory and are locally owned, which I like. But I can't ignore that I was a cash buyer who referred another customer--and I didn't feel like that was valued. A small gesture would have gone a long way. Even just a modest discount or a thank-you referral credit might have made me a long-term, loyal customer. Just something to consider if you're planning to buy from here. Great cars, but I wish the overall customer service had matched the quality of the inventory.

They are dishonest, and they sell damaged vehicles. You should not buy anything from here without…read morehaving a qualified mechanic look over the car because they aren't trustworthy.

We had an excellent experience selling our car with Cherner. They contacted us initially through…read moreour KBB search. They were great with their communications. We sent pictures to them and established a fair price before going to the dealership. After inspecting the car, they honored the price and transacted the sale very efficiently.

This dealership had the wrong description for vehicles , they put up an automatic when I got there…read morethe vehicle was stick shift. The one trying to sell the car almost ended up crashing us and on top of that the vehicle sold to me had several issues . Cannot get in contact with the manager nor the original seller of the vehicle don't buy cars from here and save yourself some cash . I've been without my car for months now since it broke down this most definitely not sophisticated or respectful dealership that cares for the customers .

So originally I came in to get my explorer fixed from an accident. The lady on the phone was rude I…read moredon't understand. Seems to me they tried to over charge and which they did and messed my car up more. So I had headlights replaced and they didn't get the right headlights so the wires were touching causing them to burn the fuse. Which originally the light wouldn't turn off and now it doesn't turn on. Secondly my suspension is messed up because once again they can't order the right parts. Lastly my exhaust pipe is the wrong size yet the welded it in instead of ordering the right part. I went to DB automotive on Randolph road and they took care of all of the problems that's MAGOS has caused. I WOULD NEVER IN MY LIFE RECOMMEND MAGOS TO ANYONE. THEY ARE FRAUDS. Visit DB AUTOMOTIVE , the owner is sincere and does not try to rob you.

Manuel always provides a welcoming environment whenever I come in the shop. The entire staff is…read moreknowledgeable, top staff, that provide great customer service. I recently bought a used car last March 2019 and have chosen Mago's to take care of my lil camry. I do not and would not go to another shop! They have my upmost trust that I wouldn't be overpriced or oversold!! 10/10 recommend