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    Kensington Auto Sales

    4.3 (16 reviews)
    Closed 10:00 am - 10:15 AM

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    Rick T.

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    7 years ago

    If you want personalized, expert advice and service buying a used car, go to Kensington Auto Sales.

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    Review Highlights - Kensington Auto Sales

    We just brought a Toyota from Kensington Auto Sales and I must say Rick and his team are wonderful!

    Mentioned in 5 reviews

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    Fitzgerald Auto Mall - Enjoy the FitzWay

    Fitzgerald Auto Mall

    (73 reviews)

    Recently, I bought a Nissan Rogue, and I was really happy with the assistance I got from Anthony…read moreDiamond, the sales consultant. Mr. Diamond demonstrated self-assurance and attentiveness from the start of the procedure to the finish. Thank you for all your support, Ms. Phillip

    DO NOT BUY A CAR FROM HERE!!! I had one of the worst…read moredealership experiences I've ever dealt with, involving the following "managers" Paul Angel, Rob Buaynstein, Jason Buts, and Mussa Fowl. I live in Virginia and went through the full process of purchasing a vehicle from this Maryland dealership in good faith. Here's what happened: * I contacted the dealership about a specific vehicle and was told multiple times they expected me to come purchase it. * I paid out of pocket to have a mechanic drive 40 minutes to inspect the vehicle before buying. * I repeatedly asked to place a deposit or hold on the car, but was told they "don't hold vehicles due to corporate policy." Despite that, they continued to tell me things like "see you tomorrow" and prepared me as if the deal was happening. On Friday morning: * They had me submit a credit application (which I was told would be a soft pull, but it turned into a hard inquiry). * They sent me a signed buyer's order with the VIN and price, which I submitted to my credit union. * My credit union approved the loan and issued a check payable directly to the dealership for the full amount. * I sent them proof of the check, and they told me to come pick up the car that same day. While I was literally on the way (3 hours out), after sending them the check confirmation: * They informed me someone else was coming to look at the vehicle. * Then told me whether the car sold was "above my pay grade." * Shortly after, they sold the vehicle to someone else. When I called to resolve the situation, I was given the runaround by multiple managers: * I was told the check "doesn't hold the car" * They claimed someone else "was already in the system" * And ultimately said they were no longer selling it to me The call ended abruptly with no resolution. Key issues: * Misleading communication throughout the entire process * Hard credit inquiry after being told it would be soft * Sending a signed buyer's order, then backing out after financing was secured * Accepting proof of payment and telling me to come in, then selling the car anyway * Complete lack of professionalism from management Bottom line: I spent money on a mechanic inspection, took a credit hit, secured financing, and drove hours based on their word--only to have the vehicle sold out from under me at the last minute. This dealership does not honor its commitments and does not operate in good faith. Proceed with extreme caution.

    Lindsay Ford of Wheaton - Service center

    Lindsay Ford of Wheaton

    (574 reviews)

    It is such a pleasure to have an experience justifying a 5 star review. I drove my car for over 16…read moreyears mostly because I hate buying cars. Buying a used car can be even more difficult than buying a new car. Not at Lindsay Ford of Wheaton. There was NO endless waiting "while I ask the manager". There were NO additional costs for extra dealer add-ons, just the expected registration fees and sales tax. Kevin, Dabo, Keren and others made the car buying experience actually enjoyable. From the test drive and answering my endless questions to the sales and financing contracts, they were kind, patient, knowledgeable and totally transparent with NO pressure. Thank you, Lindsay Ford of Wheaton, MD.

    Updating this to a 1 star after my service today at another Ford Dealership. I'm so disappointed…read morewith Sean, Lindsay Ford, and Ford. When I purchased the car, they did not have the door code and had no way of getting it. They told me to come back or take it to any Ford dealership and they could look it up. This was not presented to me by Sean that it would be an extra fee when they failed to give me this code at the time of purchase - when I asked. I go into another Ford Dealership for my 50k mile service and ask them about the code. They tell me that it's an additional $150 because they have to bring out a computer and go into the security system. The service manager at Koons Ford Annapolis tells me that the dealership I bought it at can do it for me. I texted Sean asking about this, and he comes back and lets me know that they would also charge me the fee to retrieve the code. I live an hour away from this dealership, I don't get to the area often. Sean made it seem like it was something easy. I also bought their extended warranty, I would think that after racking up metrics to them they would at least honor my wishes and get me the security code for my car. Lindsay Ford also put me on an list and kept spamming me with me messages about trading my car in. I hadn't even made the first payment on it and they were already trying to get me in to trade in my car for a brand new car.

    Four Corner Auto Care - After the fix, as if the accident never happened.

    Four Corner Auto Care

    (41 reviews)

    My back right tire was grinding/scraping so badly that I was clenching my teeth every time I drove,…read moreknowing it meant something awful and expensive that I just kept delaying since I didn't have a trusted mechanic. I saw some good reviews for this location, so I drove by on a Saturday right before they closed and chatted with the owner, Brian. He hopped in the car and drove 1 yard, immediately told me what he thought it was, and warned me to avoid driving the rest of the weekend as grinding the wheel in extreme heat was risky. He said to come back first thing Monday morning to get it lifted up and properly examined. Came back Monday and the team figured out I needed to replace the caliper and brakes. Price was fair and they said they could do it same day within 3 hours, so I let them work on it and had them do an oil change as well. I'm very grateful for Brian and his team, taking the time to explain what was actually needed and why, and not overselling me on additional services. I'm so glad I finally found a new trusted mechanic! Will definitely take my car to Brian and the team for all future maintenance services.

    I'm so thankful I came across four corner auto care to fix my car…read more Brian (Tenzin) promptly responded to my request to fix my car which I hit against cement in a parking garage (after dodging an old lady walking down a dark ramp...everyone was okay). Brian estimated that he could have my car fixed within a few days. The whole job took one week because he found other significant damage in the interior of my car which I didn't know about. Overall he communicated well, asked if I wanted to fix everything and had such a positive attitude. Also they do excellent work for a reasonable price. I almost wanted to keep this gem to myself but the world (or Silver Spring) needs to know where to go for superior auto care whether mechanical or auto body. They also cleaned the interior of my car. I don't want to come back for anything other than oil changes but if I need a job done in the future, I know where to go. I think the pictures speak for themselves to demonstrate high quality service.

    Kensington Auto Sales - usedcardealers - Updated August 2026

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