Dr Thompson is just wonderful. Luckily we landed at IVFMD after trying 2 other fertility clinics…read morethat were unsuccessful. Dr Thompson, Dr Montenegro and their team are great, you don't feel like a number, we were never rushed on any of our appointments, she found 2 issues that might have been the reason why I couldn't get pregnant before and after 1 treatment with them we got our miracle baby, I will forever be grateful.

Love this Woman! She made it possible, her and her staff…read moreare the most amazing group of people that I have had to work with in a medical office! They were knowledgeable on every sometimes every issue I knew something that I thought extremely comfortable and knowingly that anything I need it I can go to them, email them! They would have the answer!

If you're struggling with fertility, this is NOT the place to seek care or compassion. My…read moreexperience with this clinic was not only disappointing but deeply upsetting. After dealing with the emotional difficulty of trying to conceive, I called to schedule an appointment only to be met with rudeness and condescension from the receptionist Deborah. Instead of offering the basic kindness and understanding you would expect from a fertility clinic, I was spoken to in a demeaning, dismissive, and unprofessional manner. Deborah was also ALL ABOUT THE MONEY and mentioned I'd have to first fill out a form will all of my personal information to then be accepted as a patient. Hoping this was just an individual mistake, I called back to speak with the office manager. To my shock, she doubled down, refused to acknowledge any wrongdoing, and even mocked me instead of addressing the issue. No apology, no accountability, just pure disregard for the emotional toll that comes with infertility. A fertility clinic should be a place of support and empathy, not humiliation and hostility. If this is how they treat people before they even walk through the door, I can only imagine the cold, impersonal experience patients receive in their actual care. If you value respect, compassion, and professionalism, I strongly suggest you look elsewhere.

My husband and I highly recommend Boca Fertility! Dr. Margolis was absolutely wonderful to work…read morewith. She does a great job explaining each step throughout the IVF process. The entire staff at Boca Fertility was amazing and pleasant to work with. We were fortunate to have an embryo implanted after two egg retrievals. I gave birth to a healthy baby boy just two days ago. We cannot thank Dr. Margolis and the staff at Boca Fertility enough for all of their help and support to make our new addition possible!

The procedure has been done online prior the visit, save a lot of time. Only downside was the time…read morein the waiting, I considered it's normal for average doctor 's office. The exam was fast and accurate

My husband and I arrived at Dr. Attia's office on February 2022 via a referral from a family member…read morewho used them and had a successful result. His team is incredibly diligent and they have their required steps first to understand your fertility condition before coming up with a recommendation. Dr. Attia is thorough and clear in his messaging. His outmost priority is to ensure you as a couple are succesful. I had my heart set on starting via IUI, but he was clear to us that would not be the best approach with our scenario. We trusted him and his staff fully and began our journey. It took 8 months for our journey to yield viable embryos and a successful pregnancy. My husband and I couldn't have done it without the support of his amazing nursing staff, especially Milagros. His incredible embryologist, his wonderful ultrasound technician, Janet, his front line staff, and the lovely Rana. Everybody here felt our highs and lows and were with us every step of the way. We can't wait for them to meet our daughter once she is born in September. Thank you!

Women Deserve Better: My Experience at IVF FLORIDA Coral Gables Was Cold, Dismissive, and…read moreUnprofessional. Warning to Women IVF FLORIDA Lacks Compassion and Professionalism: Do Not Waste Your Time IVF FLORIDA Shows No Care or Respect for Women. Deeply Disappointed IVF FLORIDA Failed : No Empathy, No Flexibility, No Care,My Experience at IVF FLORIDA. If Youre Looking for Support and Respect Stay Away from IVF FLORIDA I am writing to formally file a complaint regarding the unprofessional conduct and lack of patient-centered care I experienced at IVF FLORIDA's Coral Gables location, specifically involving a staff member named Heather and the general front office team. I had scheduled a consultation for egg freezing over three weeks in advance. As you are aware, this is not a casual or minor medical matter -- it is a deeply significant and time-sensitive decision for many women, including myself. Initially, the staff were courteous and helpful when assisting me with the appointment. However, once a minor error occurred with the referral from my primary care physician, the tone and behavior from the staff shifted drastically. Despite explaining my limited availability (only four days off in a month), the staff refused to work with me to accommodate any midday or afternoon appointments -- options they initially seemed open to. I was repeatedly told "no" without any attempt at a solution. I was even pressured to travel to another, less convenient location (Pembroke Pines), despite clearly scheduling my care at Coral Gables. The dismissive tone and lack of effort to find a compassionate resolution were both upsetting and unacceptable. After weeks of coordinating with my primary doctor to meet their requirements, I was ultimately told they couldn't help me simply because my availability did not align with their rigid scheduling. I was not offered a waitlist option or any flexibility. The interaction made me feel as though I was being punished for something outside of my control -- despite being an informed, cooperative patient. The lack of empathy, flexibility, and professionalism shown by this office reflects poorly on the clinic's values. I am deeply disappointed that I lost time, energy, and emotional peace only to be met with complete disregard for my medical needs and personal circumstances. I am submitting this complaint not only to express my personal experience, but to also protect other women who may be considering this practice for something as important and emotional as fertility preservation. Compassionate, patient-centered care should be at the heart of any reproductive health facility. Unfortunately, that was not my experience here.

Terrible staff terrible ! Don't waste your time, I have…read moretried to call this office now a total of 5 times to get an appointment. In the first call they said I had a balance so I got transferred and paid it. Then I called a total of 4 More times and they keep disconnecting after they put me on hold. The final time I called I had a rude VERY rude women on the phone. When she asked for my insurance information and o tried to provide it she started talking nastier. Just not willing to assist a patient. Pathetic office ! Never again

Always a dream of mine to be a father. Enrique Soto made that happen. He is such a professional,…read morecaring, friendly, knowledgeable and just awesome person. His entire staff is a reflection of him in every sense. Everyone my fiancé and I encountered in his office was A+. The entire Invitro process was extremely stressful but Dr. Soto would always say the encouraging words you needed to hear. There were some very sad and worrisome days. But in the end Dr. Soto and his staff gave us a miracle that we are forever thankful for. I highly recommend him for anyone that is having difficulty in having a baby. Dr. Soto, you changed our lives. Made it complete. For that we will forever be thankful !

I was in Miami from NYC and needed to have a saline sonogram done. My Nyc doctor recommended Dr…read moreSoto whom he had worked with in the northeast, which made me feel more comfortable about going to a random doctor for a procedure. Dr Soto and his staff, both clinical and administrative, were outstanding. I was greeted promptly and professionally upon entering the clean and bright office. Vanessa who was warm and supportive took me to the back for my vitals. Shortly after I met dr Soto who was friendly and made me feel comfortable immediately. Dr Soto did the procedure quickly and without any discomfort while talking me through the whole process. They gave me the report and images on a usb drive immediately after the sonogram and he promptly emailed my dr in Nyc the results. There was an insurance hiccup upon checkout and Ana, the manager, solved all my problems quickly and efficiently. Thank you to dr Soto, Vanessa and all the staff for being so welcoming!

I never have to spend time in the waiting room. Staff is very professional and caring. New location…read moreis awesome as they have ample parking and it's off the expressway.

Everyone raves about Dr Fink, and yet 99% of women now a days don't ever get to see him. If you are…read moreconsidering this practice because you have heard great things about Dr Fink, know that more likely that not, you will never see him. My review on his practice: STILLBIRTH DELIVERY on 1.1.15 Longest and most heartfelt review I will write on yelp: From day 1, I never waned to see Dr Tumero, as a close friend of mine had a still birth in 2nd tri under her care. Said friend reviewed her file with head doctor (Fink), both came to the conclusion that closer monitoring and treatment could had made a difference. Fast forward and guess who I get stuck with? Yes, Dr. Tumero Details:I had a regular doctors visit on 12/31/14, during my ultrasound, tech noticed that heartbeat was slow, she quickly called Dr Simmel in and I was asked to head over to baptist for further monitoring. Upon arriving to baptist (5 minutes later, as building is right next door), my daughters heartbeat was detected by monitor used by nurse. Five minutes later, Dr Tumero (who was on duty at hospital) shows up and requests bed side u/s. U/s tech arrived within a couple of minutes and by then, my daughter was gone. Between time of my arrival, check in, blah blah blah, about 10 minutes passed. Though you maybe thinking, 10 minutes is not that long, it is when your child's life is at risk. Knowing what I know now (further testing detected that I have an autoimmune disease which often correlates with still births if left untreated) I understand that OTHER factors COULD have caused my daughters passing, however, we did not know (still don't) what "the cause" was when it was all going down,so my thoughts are: If Dr. Simmel called baptist to let them know that I was heading there with baby with slow heartbeat, why the delay in dr Tumero showing up? My daughter passed away at this hospital, all while we were present. Why was an emergency c- section not done if one minute there was heartbeat and not the next? so many questions. I know that nothing will ever bring her back, but I question the response time and how the situation was handled. ------- As if what I described above is not reason enough as to why to avoid this practice, here are additional mishaps that took place during pregnancy. I had a VERY healthy pregnancy, so my visits were short and to the point. However, there were many mishaps along the way, one of them being that a test which is done during 2nd trimester detecting abnormalities was overlooked. They apologized for that, and during that time I didn't think it was a big deal, but after having lost my child, I wish that every single test had been done. Aside from that, there was a lot of back and forth with medication prescribed (Diclegis for nausea and vomiting) the office sent prescription to my pharmacy for wrong amount (less pills) so I was having to go back for refills every couple of weeks, spending more money per bottler, wasting time and gas. It wasn't until the pharmacist asked me why I hadn't just ordered 100 pills to begin with vs 30 at a time, that we were able to correct the issue by calling obgyn and having them send correct prescription. U/s tech with long hair- this lady is one of the most unpleasant people I have ever met in the industry. I do not recall her name, but I saw her twice early in pregnancy and requested not to see her again. I tried both times to initiate small talk (commenting on her daughter's ballet pictures/ asking about her day) and got nothing. She always had a crappy face on, and was non responsive. Having an u/s done is both exciting and stressful, she did zero to make the experience more pleasant. Please stay away from this place if you are expecting, it is my only suggestion. During a doctor's career, there is no doubt that lives will be lost for x or y reason. I just REALLY feel that my daughter's life could have been spared, if things had been addressed promptly.

This is a very professional practice. The doctors are very compassionate towards their patients,…read moreespecially Dr. Hernandez-Rey. All his employees are really kind and considerate. I am currently 12 weeks pregnant. Thank you doc!

We went to see Dr. Hernandez about a year ago, and A YEAR after our last visit, I receive a bill…read morefrom his office saying that I have to pay them the copay for an exam and since I don't have any receipts, they told me I was still responsible. I have never seen a doctor's office that provides a service without collecting the copay, and all of a sudden this office is the first one not to collect copay before a service? Who keeps receipts after a year? I'm very disappointed that a doctor's office is coming after patients with charges that are almost impossible to argue after a year. If I had been contacted within weeks or months, I would understand, but a year! That is too much. Today, I had to pay them because they were going to send to collection for a copay! It's not about the money, but about the principals of running an ethical business. This was a Horrible experience.

Filled out an inquiry online about a week ago and still haven't heard anything back from them. At…read moreleast it shows the level of attention they offer patients. I guess as soon as possible means, not any time soon. Happily looking elsewhere.

Where to even begin, Maggie G, PA, is great no complaints about her , doctor Hernandez I only met…read morehim once and it was the day of the laparoscopic surgery and never saw him again. He didn't even see me post surgery to tell me what had been done. The people, the staff , and administration is a hot mess. Getting a call back, wasn't easy, but nothing like the way they make you waste your time. You're supposed to call when you're on your period because everything is based around that, but only if you're lucky do you get an appointment on time. One day, after I had my first ultrasound post surgery, and asked if it was the right time to start taking the medication , my nurse Anay in Miramar had no clue and got defensive the more questions I asked. Mind you it was my first time starting any fertility treatment and I needed education. She was super unprofessional, and I came out of that appointment more than confused and overwhelmed. Apparently the system was down at the time and no one can give me an answer, come to find out I should have started the pills on that day so there went another month wasted. Then one month later, I go in for another base ultrasound again, as soon as I got there, to my surprise, there is bloodwork that needs to be drawn right after the ultrasound. I go and check in a couple of times to see why I was waiting so long (I waited 2 1/2 hours) the girl at the counter would always tell me I would be next. by the third time I went to the counter, She dug a little bit more into it and then she finds out that I did not need bloodwork that I had already completed my ultrasound and I was ready to Go. they made me wait 2 1/2 hours, I was late to work, and not even an apology. Again the staff and the administration lack so much knowledge, it's surprising to me how a prestigious doctor in the middle of Coral Gables who is so expensive, has staff that is so unprofessional, and have such a little knowledge and empathy in the subject matter. The turn over is crazy too, every time I went I dealt with new people. On another visit, they drew my blood work under the wrong last name, so she tosses the lab tubes and pokes me again without explaining what was going on. It wasn't until I insisted and she hesitated and sent me back out One thing I found peculiar was that they gave me no choice, but to use their specialty pharmacy :SMP. This pharmacy is cash only they rarely take any insurance, so good luck paying all of your expensive fertility medication's out of pocket. I had asked about using my insurances pharmacy which covers Fertility drugs, and apparently I couldn't use them. Typical Miami Scammers!!!! I got lost in the mix All I want to say is don't settle for bad service. Fed up with the awful quality of customer service at conceptions, I found another clinic, the staff is respectful and actually knowledgeable. I am able to use the specialty pharmacy covered by my insurance at no cost to me. I am more in touch with my doctor and staff. Grass is greener. Never settle for bad service.