Had an amazing time on the "Miami Lady" ship of the Island Queen company on a special tour of…read moreStiltsville with the HistoryMiami museum, presented by Dr. George. The boat was spacious, clean and the crew was very helpful. Great option of snacks and drinks. Jorge from the team did a fantastic job keeping everyone safe explaining the needed safety procedures and politely redirecting people if they stood in an unsafe place or position during the tour. Dr. George has a plethora of knowledge about literally anything we seem to pass by and provides the commentary in a generally neutral and positive way (not always easy to do when discussing Miami's history!). There was also staff onboard from the museum that were very helpful to answer questions. Just a couple points of feedback about the ship: the snack and drink bar seemed to not be able to accept card, due to technical difficulties, which was a bummer since many people nowadays don't have cash. Also, the indoor space at the bottom seemed to be kept very cold. But of course, there were lots of other options for seating including the top that is covered and the front part of the boat had a great view and plenty of room for lots of people.

There seemed to be only 2 options for short boat tours from Miami - speedboats or this one. The…read morefocus of this tour was "homes of millionaires". You should reserve tickets in advance if you want to secure a time. The departure point in Bayside Marketplace, an open air mall and bar / restaurant / entertainment complex in downtown. Parking here (for 2+ hours, which is pretty much required to cover the entire cruise + check-in window) was $34! You are required to check in 45 minutes before departure, probably so they can ensure you don't show up at the last minute and demand a refund. From what I could tell, there were several other boat tour companies also hawking trips from multiple booths at this mall, so maybe you can just walk up for some of them (?). We boarded about 15 minutes before departure. This involved getting forced photos taken, which is always a bad sign to me. If you had arrived early enough (before we did) they even tracked you down before the departure to try to sell you photos. In our case, we just exited afterwards and never got the sales pitch. The cruise itself is not bad. Miami's Biscayne Bay is certainly scenic, and the boats, homes, and skyline you see are interesting. My advice would be to sit on the right / starboard side, as you can generally get better views from there. The cruise starts along the Miami shoreline, then heads out into the bay past various islands. Eventually, you come upon a few areas that are densely developed with high-end homes. The owners of the homes were mostly people whom I'd never heard of - local retiree billionaires who sold pharmaceutical companies, whoever founded Instagram, someone who owns and NBA franchise, etc. Occasionally some name would come up that I had heard of (people recently tried or jailed for things, musicians from a bit further back, etc.). You then pass some even more exclusive island with more generic condos where other celebrities (most of whom I'd heard of) live at least part time. Then you pass the working port area with the cranes and large container ships en route back. The last 10 minutes of the cruise is again the Miami shoreline. The guy doing the narration was good - he seamlessly switched between English and Spanish and sounded fluent in both. There was a bar on board and some of the tour group were quite enthusiastic about it. However, given that I was facing 30+ minutes in Friday Miami rush hour right after the tour, I didn't really want to add alcohol to that scenario. In summary - this wasn't bad, it just wasn't "for us". The scenery was nice, but a lot of the 'content' was stuff I just don't care about.

Terrific experience. Our dive master Leo was super supportive and patient with a member of our…read moregroup who was feeling uncertain, and at the same time made absolutely sure that not only were we totally safe and supported, but we had a spectacular experience.

This place has really gone down hill quick. I was certified through them at the south beach shop…read morewhich was a wonderful experience, the dive guides were so helpful and supportive. The last two dive trips that we have done with them were great and we had a wonderful time. I have done approximately 20 dives with this company. However, this last time the guides were so disconnected. Michael and Dololly in the shop were so helpful but as soon as we got on the boat we were basically on our own. The only person that was even remotely helpful was Marco, who we had dove with before. He seemed to be the only guide that knew how to man the boat. Riley was absolutely clueless and rude. She was the guide that stayed on the boat to help us on/off the boat and while my mother was trying to get back on, she let go of her without warning leading to her falling and gashing open her leg. When I asked my mom what happened to her leg Riley snidely commented well she fell on the boat. Then while she was helping me get on the boat she grabbed my air gauge causing me to almost fall as well. One of the guides, didn't catch his name, was drinking alcohol on the boat before and after the dive while certifying a 10 year old boy. I don't understand how this is allowed. Furthermore, our guide left us in the middle of the dive. He eventually showed up but did not seem able to navigate under water as the previous guides had. Which was very nerve wracking considering the currents we were moving into. He also did not help with getting on and off of the boat for the dives. He was very disengaged with our group and did not seem to want to even be a guide. Overall, a bad experience sadly as we have enjoyed our previous trips with them. It seems their guides have become much less knowledgeable and supportive than they used to be. Most dive guides are personable and want to share their dive knowledge, however this group seems to be more about just getting it done.

Amazing boat cruise... The weather was amazing in Miami. Such an amazing night. Captain was amazingread more

Love these guys I purchased a boat day for my parents and they had a wonderful experience. The…read moreboat was clean and they took them to a specific area my mother wanted to see that wasnt on the traditional route. They enjoyed it very much. Recommend!

Check out this review of 2 hrs Miami Private Boat Tour with Cooler, Ice, Bluetooth Stereo on…read moreTripadvisor: https://www.tripadvisor.com/ShowUserReviews-g34438-d17687119-r1019784972-2_hrs_Miami_Private_Boat_Tour_with_Cooler_Ice_Bluetooth_Stereo-Miami_Florida.html Highly recommend! Andres Marcano was our boat captain and he made sure we had the best time. We even saw a dolphin. A cooler with ice is provided for drinks ( yes, adult beverages as well byob!!) Andres was super chill and we enjoyed our time on the water. I would suggest using rideshare as there is no parking at the marina. If you drive, you will have to walk down the street a bit.

Very Disappointing Experience & No Response From Management…read more Unfortunately, our experience with this boat rental was extremely disappointing. The boat itself was deteriorated, had an unpleasant smell, and only one of the motors was functioning. Because of this, the trip to the sandbar took much longer than it should have, which directly reduced the amount of time we were able to enjoy at our destination. On top of the condition of the boat, the captain was rude and uncooperative, which made the experience even more unpleasant. After the trip, I contacted the company to explain what happened. I was told that management would be contacting me to address my concerns. That never happened. No one has followed up, acknowledged the situation, or made any attempt to resolve the matter. Things can go wrong, but how a company responds afterward says a lot about its customer service. We paid for a functioning boat and an enjoyable experience, and that is not what we received. The fact that management has completely failed to follow up only adds to the disappointment. I would not recommend this company based on our experience.

After contacting several yacht companies that I googled that claimed they were the best in the…read morebusiness and getting the worst customer service I contacted Miami Yacht Access. So my friends and I were looking for yacht to rent over the weekend. As you never know what you are getting in Miami when you hire anybody for anything! There are a lot of yacht companies out of Miami that try to scam customers but definitely this is not the case with Miami Yacht Access! From the beginning to end Yessenia and Eduardo were amazing! She was ultimately extremely helpful with all the arrangements such a sweetheart. She is an absolute superstar who made herself available at any time to answer my questions and went above and beyond many times to ensure everything went smoothly with the charter. The booking was effortless and highly professional. Competitive pricing and top notch service. All in all, we had a memorable experience, one for the books! This company delivered everything they promised and much more. In addition, they can help you with any questions or concern you might need as they are trilingual; English, Spanish and Portuguese! We used a Ferretti 92 and wow it was one of the best times of our lives! Our captain, first mate, crew and chefs took care of us from the moment we got up to the moment we went to bed. We were extra spoiled to say the least! The boat was beautiful, super clean, modern decoration and very well maintained. They definitely delivered 5 Stars! If you're thinking about chartering a yacht, Yessenia or Eduardo from Miami Yacht Access are the ones to talk to; hands down! I'm definitely chartering more often with them in the near future! Maybe for my birthday in September! High recommended! Ps: in another note, they took extreme measures as we are in the middle of Covid pandemic.

This was the most amazing exciting experience that a person could ever imagine my son , turned 30…read moreon September 30th. I decided to give him a dirty 30 yacht experience .., It was truly breathtaking from sun up to sundown we sailed, up & down Biscayne Bay River/Bay...... Enjoying all of the sight-seeing views, ALONG THE WAY. DOCKING AT A SAND BAR PLAYING IN THE WATER FOR ABOUT AN HOUR, TO ONLY SAIL TO WHISKY JOE'S FOR DINNER AND DRINKS!!!! Wow!!!!! taking about living that life!!! IM TRULY THANKFUL THAT GOD HAS ALLOWED MY FAMILY AND I TO HAVE HAD THE CHANCE TO EXPERIENCE, SUCH A BEAUTIFUL THING...... knowing that it was family only made it so personal the captain and his partner hospitality was wonderful truly superb. I am truly looking forward to doing this expedition again next year I highly recommend this company because they were excellent with the service keeping, EVRYTHING AFFORABLE...... Ms. Mirna was THE best!!!!! so helpful , and very patient with me calling her back to back on small details on can I have food can I do this with a hell that she was on point again I truly and highly recommend this company.

Amazing time on the yacht! Beautiful yachts, great staff and the best customer service. Can't wait…read moreto come back to Miami and book with you guys again. A+++ highly recommend!

We had an absolute blast with our Yacht charter from Maritime Yachts. The team was professional,…read moreresponsive, and accommodating. We had a group of 8 people and I could not have asked for a better experience. I highly recommend them for any occasion. Already looking forward to my next rental with them

I got the yacht with the jet ski included. We were only allowed to use the jet ski for an hour. We…read morehad 7 people on the boat. If everyone wanted to ride it, that's less than 10 minutes per person. Water toys were supposed to be included, but it was either a lie or someone forgot to bring them. They forgot to tell me that we needed parking passes to park at the marina. As a result of that, our cars were booted. I don't feel like I got my money's worth. I'll be back in Miami, in November, and I will be using a different company.

We had an amazing experience with everything related to our event. The staff, the food , the…read moreamenities where all top level. Highly recommend

We wanted to do something special and memorable for our organization's annual ball, so we reached…read moreout to Biscayne Lady Yacht Charter. From our very first call, we were impressed. Sabrina Parra, Sales & Event Planner with Prime Experiences, was outstanding. She was responsive, patient, and incredibly accommodating--answering every question without ever making us feel pressured. When she wasn't available, Angela Urbano stepped in seamlessly and provided the same excellent service. Their professionalism and genuine care made the entire planning process stress-free and enjoyable. The yacht itself exceeded our expectations. After touring the Biscayne Lady, we were blown away by how elegant and beautiful it was. Still, we wondered: would the actual event live up to the tour? It absolutely did--and then some. On the night of the ball, Sabrina personally met us and walked us aboard, introducing us to the crew. From start to finish, the staff was exceptional--attentive, professional, and warm. They truly waited on us hand and foot. The cruise was magnificent: perfect weather, a gorgeous full moon, and stunning views of the Miami skyline made the evening magical. A huge thank you to Sabrina, Angela, and the entire crew of the Biscayne Lady. You didn't just deliver--you created an unforgettable experience for our group. We highly recommend them for any special occasion.

This was such an awesome event hosted by Playstudios. I received this as a comped reward for…read moreplaying on their gaming apps. The ship's staff was so amazing and the food was delicious. There were about 100 guests plus maybe five hosts from the gaming company. There were passed appetizers before dinner and so much food. One level had a dance floor and good music. They even had my husband dancing. They took us around the Miami harbor area, but I was too distracted talking to the fellow game players to pay attention. This would be a great place for an event. There's plenty of inside space and never felt cramped.