I took my entire family here for our eye exams- me, my husband, and our 11 year old daughter. We…read morealso had our 1 year old with us and she enjoyed the nice play area. Dr. P is awesome! He explains everything in plain terms that are easy to understand. The rest of the staff was also very friendly and accommodating. I'm a middle child so I do t like to ask for things and be a bother. They totally anticipated all of my needs (itemized receipts, staggered appt times for the fam, benefit explanation) so I didn't have to even ask for anything! We will definitely be using monroe family eye are for the rest of our lives!!

Caring doctors supportive staff they really care about the eye health of their patientsread more

Anastacia helped me out when one of the pads on my glasses fell out. She replaced both for me…read more Thank you for the help! The staff here are very attentive and professional. Will be back for new glasses.

New insurance at work, my provider was out of network. Lenscrafters was able to see me same day…read morewhereas other providers in network had a long wait. The place was spotless! Bright, clean and healthy feeling. I had prepared for an awful experience and it was not that at all. Amazed all fairly new equipment and technology to evaluate my vision needs. Both doctor and manager so helpful. Made it a seamless transaction. I couldn't be more pleased with the experience.

I made an appt for an eye exam & it was cancelled so I had to reschedule for the next day. I took…read morePTO to leave work early, sat in traffic and when I'm 5 mins away I get a call 10 minutes before my appt that the DR had an emergency and had to leave so my appt was yet again cancelled. Seems very inconsiderate and unprofessional. Of course things happen but I won't be coming here any more. Monroe location.

Lukewarm reception of the staff assigned to help me. Guess too much effort for said person to do…read moresome work. Never returning. Not impressed at all.

Just went to the Harriman office, everyone was extremely nice and helpful!…read moreThey also took time to explain everything very clearly! Linda Warwick, NY

They put new reader lenses in my frames and I had to bring them back because I could only see about…read more12" in front of my face. Paul advised that this was my fault because everyone knows that "readers" means for reading books close to your face. He completely put the blame on me. I wear readers for work, and have for over 10 years, and have never had this issue. Who is buying glasses for books only - he was insulting my intelligence and refused to take responsibility for his incompetence. I would have purchased frames from them but he refused to sell them to me because, in his personal opinion, they wouldn't look good on me. What the customer likes is irrelevant. In general, I found everyone in this office to be extremely defensive, regardless of the situation - from the front desk to the person administering the eye exam. I will never be back.

We have been going to this office for over 10 Years, we have…read morehad nothing but positive experiences each year with two young children in glasses. Very accommodating with appointments, never wait longer than a few minutes, excellent selection of glasses with the latest styles always available. A few years back my two girls collied on the playground and both broke glasses, called that day and they fit us in right away! Customer service is top notch!

Dr. Butler is absolutely amazing in every way. He's fun, friendly and takes the time to truly…read morelisten to your concerns and ideas. He genuinely cares and works hard to ensure that you're very happy with your new glasses. I've been seeing Dr. Butler for years and have been extremely happy with all the different glasses I've gotten over the years as my vision naturally declined. So I never had any doubts I was in the right place. But recently I had an eye emergency and was seen by a well-known and respected Ophthalmologist, and during the exam, he asked me who my Optometrist was, and when I told him it was Dr. Butler in Stony Point he immediately was impressed and couldn't say enough nice things about Dr. Butler and how well-respected Dr. Butler is for the great work he does. He said I was in great hands. It made me feel good and reassured what I already believed that I was in the right place seeing Dr. Butler. I highly recommend Dr. Butler and his friendly staff at Vision Plus in Stony Point.

Dr Butler is an excellent doctor. He gives a thorough exam and addresses all questions and…read moreconcerns. He is patient and not rushed. The office staff are also polite and professional. However I unfortunately had a billing dispute which he never resolved. Dr Butler repeatedly ignored me after I wrote a letter and visited his office to discuss it. Therefore I must regretfully see a different doctor going forward.

Thank you, Dr. Koreen, and your staff for the excellent care during my eye surgery. i'm very happy…read morewith the results.

Dr. Koreen and the entire staff are and have been wonderful. Numerous visits, cataract surgery and…read moremore, and the outcome could not have been better. Always to nice, professional and caring. I won't trust anyone else moving forward with my eyes!

Seth the Manager was fantastic and got me right in. The prices were great compared to other…read morelocations and covered both contacts and glasses.

Visited this place on a Wednesday after a long day of work to pick up my contacts. Apparently they…read moreclose whenever they want. I was raised in customer service and closing early, no matter how early was never tolerated. How does a business operate like this ? Completely unacceptable and for this reason, I will never order contacts through this establishment ever again.

Worst doctor. My sister made an appointment due to discomfort and seeing black. The doctor sent her…read morehome telling her she'll be fine. Few days later she had more discomfort and ended up going to a specialist and needed emergency surgery for retinol displacement. This "doctor" could have made her blind. She needs to be reported to the board and stripped of her title. They only care about money. Be extremely careful of this place and avoid at all costs.

Dr Battiato and all her staff are all wonderful. Had a very…read moregood experience from the first time I called. I highly recommend them. I live in Washingtonville and they are so close and convenient.

I think the care they give is fine. My problem is their total disregard for time. Plan on bringing…read morea good book while you wait.

I took my daughter to be seen here and had a wonderful experience with Dr. Marcelin and her staff…read more Dr. Marcelin and her staff were professional. I'm very happy with the service and care we received. I would definitely recommend Dr. Marcelin.