Customer service is as bad as possible. Ordered a cake for my 5 year old nephews birthday and was told it would be ready around 530. My brother went to pick it up at 530 and no one new it was even ordered! Called, was on hold for 10 minutes and was told someone would call the next day when ready. After being opened 5 hours with no call I decided to call and no one still new of the situation. How is this even possible? I highly recommend going somewhere else so your kids birthdays aren't ruined as well due to the poor service here. read more

AMAZING AMAZING AMAZING! I have never gotten anything from here that was less than 5/5 stars. I just got my wedding shower cake and it's so perfect!!! THANK YOU MICHAEL ANGELOS!!!! read more

Michael Angelo's Bakery - Bakeries Near Me - Broadview Heights, Ohio

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Although we do enjoy their paczki, we were very disappointed to find out that we had to wait in line for over a half of an hour to pick up an on line order that was already paid for. Why have pre-order if customers are forced to wait in the same line as those people selecting their donuts from the cases? There should be a separate line for pick up only. Although we having been buying paczki here for years, we will probably go elsewhere in the future. read more

So much selection! I been driving by every week, had no clue what a gem it was. Affordable cakes and nice designs! My place to go to for sugar cravings. Love that place! read more

We chose Michael Angelo's Bakery because their cakes are delicious, and they are very affordable. Although we sampled cakes at more expensive places, Michael Angelo's Bakery had the best cake in our opinion! It would have been great if they could have delivered our cakes (3-tiered cake and full sheet cake) to our reception venue for an additional fee even though it was far away, but I understand that they did not have the personnel or resources to do that for us. It also would have been nice if they had a cake stand for us to rent like they used to do before customers stopped returning them. However, we do not have any regrets with booking them for our wedding cakes, and we had so many compliments from our guests about how amazing the cake tasted! The 3-tiered cake was so beautiful! read more

We went there on a Monday, last minute cake emergency, and they were able to get us in and out quickly, they have already made cakes and able to customize them with a plaque ! The cake looked good but also tasted amazing ! Definitely will be back read more

Michael Angelo's Bakery - Bakeries Near Me - Broadview Heights, Ohio

I guess their cakes are good but their pastry is very disappointing. The cannoli filling was bland, the cinnamon roll dry, the macaroons where ok. Half the items had not been labeled. Plus the store was dirty, crumbs up against the pastry case, pastry cases inside were full of crumbs and the glass needed to be cleaned. read more

Had my 35th birthday cake made here. I brought in two different pictures and they were combined into one they took the time to really help me and see my vision. It was a beautiful two tier cake and I received so many compliments and then once it was cut omg it was so delicious read more

Michael Angelo's Bakery - My beautiful cake. Top tier was cassata and bottom was mocha mousse so amazing! - Bakeries Near Me - Broadview Heights, Ohio

I wish I had known about Michael Angelo's Bakery much, much sooner. This is the most impressive bakery I have been to in CLE. Excellent selection and great quality. They have an enormous selection of pastries, cakes, cookies, breads, etc. If you're looking for a dessert to impress, stop at Michael Angelo's. I was there on a busy Saturday morning and had the opportunity to see a large number of custom cakes that customers were picking up, and they were impressive as hell. From what I can tell, they're not inexpensive, but they are gorgeous and so well decorated. read more

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Horrible!!! Clearly they saw nothing wrong with this cake. I've been a loyal client for years. Unfortunately, I will never take the risk of ordering any of my family birthday cakes here again. read more

Michael Angelo's Bakery - Red velvet - Bakeries Near Me - Broadview Heights, Ohio

You can't find a more loving and helpful group of people working at bakery than here. Walking in, your hit with the fresh smell of bread and pastries that are made every morning. My family has been coming here for years and have rarely let us down. Whether you need cupcakes, chocolate covered pretzels or bread you have to come here to find authentic baked goods. What to try you ask? The signature cupcakes of course. Wide variety to choose from that the staff has taken pride in making. Bravo to this bakery! read more

Michael Angelo's Bakery - Signature cupcakes, yum yum - Bakeries Near Me - Broadview Heights, Ohio

What a great bakery! We stopped in on a Saturday morning and waited in line for thirty minutes. Which was ok because it gave us plenty of time to figure out what we wanted to get. They have so much to choose from, their display cases make a horseshoe around the whole store. Your head will spin trying to pick. There's so many great treats to choose from like fresh breads, pizza's, pies, cookies, donuts and strudels. Oh and don't forget their speciality cupcakes with flavors like cannoli, ho ho, cookies n cream just to name a few. They also specialize in custom cakes for any occasion. And then if that's not enough they also have a huge line of flavored coffee from bananas foster to cheesecake and in decaf too. Trust me you could spend hours in this place and it is all worth it. Everything tasted amazing that we got! read more

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I highly recommend this bakery to my friends and family. The customer service was spectacular and Madison did a great job helping me. She was very friendly and respectful and did a great job helping me. read more

Looks good but low quality ingredients nothing special!!! Don't recommend if you like high quality bakery

They have an amazing selection of cookies, pastries, cupcakes, cakes, etc. There's really not seating in here it's to go. But the service is very good comment the staff are plentiful and helpful and polite. My cousin bought her daughter's wedding cakes here, and that's how I found out about the place. I was so impressed with the cupcakes at the wedding! read more

Michael Angelo's Bakery - Yum! - Bakeries Near Me - Broadview Heights, Ohio

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I have been a food critic in NYC for 50 years, on TV (Eyewitness News), Radio (WCBS and WABC), and newspapers (Crain's NY Business). After scoping Michael Anthony's store and service, I have repeatedly bought 60th Birthday cakes for children of mine, AND BEEN DELIGHTED. A top shop. I'll be back. Bob Lape read more

So I don't go here often which is to say I only go here on holidays or special events. This time my visit was for mothers day. I had intended on getting only chocolate covered strawberries but let with those, a pizza and two slices of cheese cake. The food is really good here and sp is the service even though it was packed. If your in the area is worth the stop. Enjoy. read more

All I have to say is OMG. Just moved here from Fl a week and a half ago and wanted a special dessert. Found this bakery on Google. Ordered the Red Velvet Torte and it was the hit for Christmas. This place was so busy, police were directing traffic. Will order again and again. Such a friendly staff and an amazing assortment of goodies. It's sad my family has lived here for 21 years and never stopped in. Now they will. Thank you! read more

I reached out to order a small baby shower cake for two (virtual shower, so just for mom- and dad-to-be). The woman who answered the phone was aloof and dismissive from the beginning, and she clearly had no interest in providing service. At the beginning she stated that I should start by looking at their website or pictures online, which I had already done. She continued to be dismissive, so in an attempt to be productive, I asked if the pastel rainbow cake could be made with pink and blue icing instead. She said "Ummm, I don't even see that one on our web site..." I then said that the pink drip (on the very same page of the web site) was also cute, but inquired if it could be made with pink and blue icing instead. To this, I received the reply "I mean yeah, we could, but it's not going to be $40, it's going to be like $80." At this, I had had enough of the impatient and unhelpful tone, and replied that we would look elsewhere. I received a half-hearted "Sorry" before the call was disconnected. While I understand that this is a high-end bakery where most individuals looking for an event cake may be willing to pay top dollar, friendly and engaged customer service should be free. I had only reached out to this bakery because Kelsey Elizabeth Cakes is booked with Valentine's Day demand, and figured I'd try this bakery for convenience since it's so close to where I live. I'll be happy to continue to give my business to Kelsey Elizabeth Cakes despite the inconvenience of driving there. It's absolutely worth it for their excellent and accommodating customer service and amazing cakes! read more

A better bakery you won't find anywhere. The lines in the store is a testament to that. It doesn't matter if it's pastry, bakery, pizza or bread, it's all good. Their butter cream frosting is to die for. Prices are reasonable for the quality. However, having to constantly wait for preordered and prepaid items is incredibly frustrating. I can only hope the brothers will be able to designate a line for prepaid orders in the near future. read more

It's such a treat to go here. It's a lovely bakery full of great smells and sights. There are so many options, I take forever to decide. Presentation is prime at Michael Angelo's. The bakery looks as delicious as it tastes. My husband and I served Michael Angelo's tiramisu parfaits at our wedding. We were sold at first bite. *It is the best tiramisu I've ever had.* They were wonderful to work with for our wedding. We ordered 150 parfaits. Michael Angelo's was helpful and friendly, the parfaits were fresh, and our guests raved. They didn't miss wedding cake one bit. It was awesome. My step-dad stops here almost every week to pick up treats for my grandparents. So I've also tried their cheeesecakes, cookies, and coffee too. Their pumpkin spice coffeee might be the best in Cleveland. I bought some Campfire ground coffee (smores flavor) and the ladies at work loved it. Stop here. Treat yourself. How sweet it is. read more

The two-star rating isn't fair but had to give it something to post. Called on the phone to order a round pumpernickel loaf of bread. They would not take the order. Instead, they said I would have to come in and pick it up. Get to the store around 7:45 am and there had to be 50 people in line... it was almost outside the door! I won't wait in line even if they are giving it away. Went to Acme and ordered it there. PS: That said, must be good if all the people are willing to wait. I'll give them another try one day. read more

I recently discovered Michael Angelo's despite living near it for years, and I'm mad I didn't know about it until now! The macarons are always so pretty and yummy, although the flavors could be a little stronger. I've gotten a raspberry and cream paczki from here in February, and they were amazing. The cannoli are always fresh, and once, they made me one after running out. I recommend the large ones since the small ones are eaten so quickly. The parfaits are one of my favorite bakery items to get from here! The red velvet is surprisingly rich and everything I ever wanted, and the strawberry cassata parfait isn't too heavy and filled with smooth and creamy custard. The tiramisu has to be one of my favorite parfaits. The cake is soaked in coffee, and it is dusted with cocoa powder with a cookie straw stuck in the middle as decoration. The cookies and cream parfait is also nice, but it mostly just tasted like chocolate and vanilla cake with icing. The cookie flavor didn't come through as much as I wanted it to. I also got my birthday cake from here, and the process was simple. I called a few days in advance and picked it up on the day of. I ordered a fruit torta, and they iced "Happy Birthday" on a piece of fondant for my cake as well! The fruit torta was filled with a variety of fruits, and the cream and cake were both light and airy. On the weekends in the afternoon, there are often long lines, but the employees are always helpful and kind. The wait is worth it! The quality of this bakery is always impressive, and I can't wait to try everything on the menu one day! read more

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Its good. Its not my favorite bakery. I only go here cause my Aunt loves their cakes. When ever I go in, the line is to the door, its always crazy in there. They have fancy cupcakes that are very tasty. The chocolate cream cakes are delicious. They are more expensive than some bakeries. read more

Yum! Michael Angelo made my wedding cake and it was delicious! Light, fluffy, and the frosting was just incredible. Delivery was easy, and we were able to rent a cake stand. I was probably a really easy bride, as I opted for a plain white cake and then had my florist decorate the cake with fresh flowers in an ombre pattern. I chose yellow cake with lemon and raspberry mousse for the top 2 layers, and a white cake with raspberry mouse for the bottom layer. Prices were very reasonable. The cake was definitely a hit :) read more

Michael Angelo's Bakery - Wedding cake (fresh flowers done by florist) - Bakeries Near Me - Broadview Heights, Ohio

Best cakes ever!! I love Michael Angelos Bakery. Service is good too. And the smell of bakery is amazingly good. I love this place so much that I now decorate cakes too. It's my hobby. I now have a hobby. loll read more

Their cakes are dry, their buttercream is very over sweetened, the owners don't wear gloves when handling food unless it's for an Instagram picture. They also put out multiple days' old bakery, in addition to treating their employees terribly. Do not patronize this business. read more

Great pies, however service needs some improvement. I ordered 4 pies both Thanksgiving and Christmas weeks before my scheduled pick up. Both times, they did not have my peach pies. I was not contacted the first time and the second time they noted on the order receipt that they texted me it was not available ( number in the receipt was the wrong number). When I arrived to pick up my order, I gave my name but the four pies that were brought out to me were not even any of the pies I ordered. read more

Everything is always amazing and the staff is always so sweet and patient. I'm pretty sure I have dreams of the pizza!

Wanted to check out a nearby bakery and found this nice place close to home. Came here around 3pm and of lot of pastries were gone but that was to be expected for the time we went in close to their closing time. Got a strawberry cassata parfait and boyfriend got the strawberry cassata cheesecake. Strawberry Cassata cake is hands down my favorite type of cake and that parfait most definitely hit the spot for me. The cheesecake was pretty good too and boyfriend liked it. Total for both came up to like $8.50 and that price for two decent sized bakery items is great! Would most certainly come back for any bakery cravings! read more

Ordered a cassata cake, cannolis and kolache for grad party and everything was amazing!

I love this bakery. Beautiful inside and some very unique pastries. It's clean and they have a very pleasant and helpful staff. I would love to give them 5 stars and more BUT every year I place an order for their strudel and every year it's a long wait in line. I was shocked when I noticed they were trying to find orders in a stack of receipts about 2 inches thick. After the person in front of me waited 10 to 15 minutes without finding her order one of the girls walked over to the laptop and found the order in less than 30 seconds. REALLY! Who does that. If you must use paper you would think they would have a expanding organizer file and keep it alphabetically. I was truly shocked. They need to get organized, especially during the holidays. read more

Amazing atmosphere and amazing food!!! Definitely coming back here again!! Kuddos to the staff here :) read more

Michael Angelo's Bakery - Bakeries Near Me - Broadview Heights, Ohio

After many recommendations, I chose Michael Angelo to make my graduation cake for my dinner party. The staff was extremely helpful and patient as I decided exactly how I wanted the cake to be decorated down to the last detail. I received so many compliments on the design and taste of the cake. I must admit to being a little skeptical of getting red velvet since not many people make it to my liking, but I was pleasantly surprised after tasting it. Would recommend if you're looking for a tasty cake with an awesome design for a special occasion! Pastries are also delicious and fresh! read more

Michael Angelo's Bakery - My graduation cake - Bakeries Near Me - Broadview Heights, Ohio

Interior was quite a surprise--delightful smell and delicious desserts wall-to-wall. I came in for a truffle tort that I read about. I was not disappointed. Delicious cake and affordable as well. Lady at the register was friendly and happy to explain what the bakery offered for special occasions. Also tried the chocolate dipped pretzels... delicious. Will definitely need to visit again. read more

Lemon Lust Cupcakes. All you will ever need. Michael Angelo's is found on the East side of Broadview Road almost centered between Sprague and Wallings. It's a cute little building that looks like it should have a bakery in it. And what a gem of a bakery - with an amazing variety of baked goods, and and amazing variety of flavors of cakes, cupcakes and cookies, every wall and flat surface has something absolutely delicious on it. I stopped in to buy Cupcakes for a birthday celebration and I was pleasantly shocked at the low price for really big and delicious cupcakes in an assortment of flavors. I highly recommend alternating bites of Lemon Lust and Chocolate Fudge cupcakes. So Good. They have great capacity for event baking, so your wedding cake needs, dessert trays, everything for a small or large event can be done there. You will not be disappointed, everything but everything is good. read more

Just went here last night. Wine was wonderful. Food was terrible. tried the gnocchi, margherita pizza, truffle fries, wings, crab cakes, and they were all terrible. Wings were probably the best part. Tried bread and olive oil. That was ok. If you are going for a drink, you're safe but do not go there for a meal. Food is sub par at best. read more

Desserts were good, service was poor. The girl behind the counter was rude and seemed annoyed that I didn't know the exact number of items I wanted from the case. Not a great first impression. read more

As soon as you step inside it's an explosion of amazing smells. I have no idea how any of them get anything done other than eating. Stopped in a few days ago to purchase a couple of loaves of bread. Ended up trying a few of their cookies; which were all good. Very nice shop, they have a lot of different things to try! read more

Love love love. Back over a decade ago when they were 1/4th the size enjoyed their bakery and would buy for my mortgage banking customer Now it's a must stop whenever I am back in town and their lady locks are our most requested item for family and friends making the trip down south to visit. One of the gems that I miss. Also ordered a wedding cake for my friends wedding 3 years ago. It tasted as good as it looked! Which is not always the case. You do not have to give up taste for presentation for this place. read more

Michael Angelo's Bakery - Busy for a Saturday afternoon. So many awesome items to choose from. - Bakeries Near Me - Broadview Heights, Ohio