My water well pump was sucking air. After reading the reviews and doing some research on different…read morecompanies, I went with Jones Well Drilling out of Harford Co - (410) 692-6981 - the guys who came out were knowledgeable and explained everything they were doing to trouble shoot the issue thoroughly. I only needed a new check valve and they are testing my water for me at no charge. There was no upselling, they explained how they get paid per job NOT on commission, which gave me peace of mind. Thank you Jones Well Drilling for a job well done!

Dave Kelly is the best in the business. He put my well and pump in when we built our new home and…read morehad always been quick to respond whenever we had a problem - like when an electric strike took out our well pump. Was there within two hours and replace it that day. Highly recommend them.

They came fast and called to take the samples a couple attempts they made on me that not been done…read morebut they do follow up to make sure it satisfied and the job done right around a 500$ cost never done it personally b4 to know if that high but that included replacement of a 75$ cap that was cracked and they were also able to provide info on some questions just getting this in my responsibility that I didn't even know the wells should be bleached

I found this business by their Facebook page. My well pump began to rapidly cycle which I suspected…read morewas a bad pressure tank. They arrived promptly at 9 am and went to work to replace the well tank, low pressure switch, and manifold pipes with all stainless steel. Excellent service and fair pricing!

Our well pump was acting up and Mr. Brown came out the same day, diagnosed the issue and replaced…read moremy well pump. Super Service and great work... Please contact him if you need any work... Thanks, Ron Lane

Andy showed up on short notice and replaced our pump. Very thorough and does great work. Will…read moredefinitely use him again.

Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

This team is awesome! They came out the next day when our well was having problems. They quickly…read morediagnosed the problem and fixed it right away. They are extremely knowledgeable about all aspects of a well system and are very pleasant to work with. Reasonably priced too.

From the owner: Mills Well Drilling in Cochranville, PA has been proudly satisfying customers since 1927 and is…read moreLicensed #1 in Chester County. We have Fast Immediate Service for Dry Wells. Our Company is a one stop shop for your Water and Geothermal needs. Our Services include Water and Geothermal well drilling, Well Inspections, Water Treatment Systems Installed, Free in house testing for treatment systems, repairs & service, Fast Well Pump Service, Fast Efficient Service, fixed with in hours, always talk to a live person, Affordable Pricing Guaranteed, We also provide Free Well Drilling & Pump System Estimates. You Can't Beat A Tradition Of Quality and Affordability. Our Hours of Operation are: 7 Days A Week Daily Everyday We accept the following forms of payment: Check, Cash Visa, and MasterCard. Call Us today for all of your water and Geothermal needs and we will provide the satisfaction that you deserve.

We recently had a well failure that could not be resolved. Calling 2S was the best solution I…read morecould imagine. From the very beginning, they were responsive, great communicators, expeditious, and professional. Even squeezed us in to their very busy schedule to deliver a new well (460 feet deep) in just 4 days! Great experience and they are highly recommended.

Amazing service!! Highly recommend these guys... My bladder/pressure tank decided to stop working…read moreon Christmas Eve morning. Always great when you're hosting 15 family members at your house for Christmas eve dinner. Called one company and they couldnt make it happen, guy gave me the # for 2S Well Drilling and they were at my home within the hour. After a couple of quick checks to find the issue, the service tech had my old tank ripped out and a new one installed within the hour! Thank you so much for saving our Christmas at our home!!

I would never use this company because their employees are extremely rude and verbally abusive in…read morefront of children. They have men who do not represent their company well at all, and are not kind to the community. I would never recommend or hire these people.

my mom order there services they done half job and left,…read more was disappointing considering they came highly recommended. They we're very pricey and i was not satisfied with their work.

We had always used Chris, the plumber that owns/operates this Northern Maryland Water (Rainsoft -…read moreForest Hill) vendor. However, during our last service when we had asked specifically for Chris, even confirming his schedule with us the night before with Kim (his mother?), some new guy turns up at our door, instead. While he was a nice enough guy, the service was poor and our water started tasting 'wrong' within a few days. We contacted a different vendor, and they changed the chemicals that the Chris substitute had used, and everything was fine after that. Most recently, Kim from Northern Maryland Water (Rainsoft - Forest Hill) won't stop bombarding us with automated texts and AI phone calls telling us to call them because out service is out of date. When we answer the phone, it's not a real person. This vendor used to be a friendly, courteous, and trustworthy company, but no longer. They have definitely lost their appeal.

Buyer Beware Here are the most commonly cited reasons why…read moremany homeowners, including us, regret purchasing a RainSoft water treatment system and why we advise others to avoid them entirely. You're locked into a single dealer for life: RainSoft does not sell direct to consumers. Every system is sold and serviced exclusively through authorized dealers. Once installed, only that dealer (or another RainSoft dealer they approve) can supply filters, salt, replacement parts, or perform warranty service. If your local dealer is unresponsive, overpriced, or goes out of business, you're stuck. Many owners report being held hostage for basic maintenance. Dramatically overpriced compared to equivalent systems: A typical RainSoft EC4 or EC5 system often costs $6,000-$10,000+ installed. Identical (or better) performance can be had from brands like Culligan, Kinetico, Hague, or even big-box store softeners (Flecks, Whirlpool, GE) for $1,500-$4,000. The premium is almost entirely dealer markup and commission. Aggressive, high-pressure in-home sales tactics: RainSoft is notorious for the "free water test" that turns into a 2-3 hour hard-sell presentation in your kitchen. Former dealers and customers frequently describe bait-and-switch pricing, scare tactics about your water ("your family is bathing in poison!"), and financing traps with 15-20% interest rates buried in the paperwork. Proprietary parts and "closed" system design: Filters, resin, valves, and even the brine tank parts are proprietary. You cannot buy replacements on Amazon, from plumbing supply houses, or from competitors. Dealers routinely charge $300-$600 for a simple carbon filter that costs $40-$80 retail in an open system. Mediocre or outdated technology for the price: Many RainSoft units still use old-school clack valves and timed regeneration rather than true demand-initiated regeneration that most modern softeners have. Competitors often include Wi-Fi monitoring, better salt efficiency, and longer warranties at half the price. Warranty is tied to the dealer, not RainSoft corporate: The "lifetime" or 25-year warranty sounds great in the sales pitch, but it's only honored if you stay "current" with annual service from your selling dealer--at their prices. Miss a year or move to an area without a cooperative dealer and the warranty evaporates. Financing horror stories: Many buyers are pushed into 10-15 year financing through third-party lenders (Greensky, Synchrony, etc.) at sky-high interest rates. People end up paying $15,000-$20,000 over time for a system worth $2,500. Poor resale value and transfer issues: When you sell your house, the next owner usually discovers they're now chained to the same dealer network. This frequently becomes a negotiation point or outright deal-killer. In short: RainSoft isn't a scam in the sense that the equipment usually works, but it's a classic "razor-and-blades" model on steroids. You pay luxury-car money for mid-tier equipment because they control the ongoing revenue stream through the dealer network. Most people who do their research after the high-pressure sale wish they had bought literally any nationally available brand instead. We regret our choice. Don't make the same mistake we did.