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    Recommended Reviews - iTooth Dental

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    4 years ago

    The staff is always friendly and professional, beautiful clean office. Cannot say enough great things about iTooth Dental. Simply the best!

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    10 years ago

    Fantastic staff, facility, and experience. Super quick, friendly, and thorough. Strong recommendation!

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    Page 2 of 2

    Ask the Community - iTooth Dental

    Review Highlights - iTooth Dental

    Myra, his assistant is so sweet, Tara, the Office Administrator is on top of it, and Dee the Hygienist is a superstar...

    Mentioned in 11 reviews

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    Erik Low, DMD, MS. - Sunnyvale Perio & Implants - Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Interior

    Erik Low, DMD, MS. - Sunnyvale Perio & Implants

    4.7(99 reviews)
    1.8 mi

    I had a wonderful experience with Dr. Low. He made me feel at ease from the first visit. Dr. Low…read moreis not only professional, but also caring. I was pleasantly surprised to receive phone calls from him the day after my tooth extraction and the completion of the Implant. He called to ensure everything was going well. His assistants are equally professional. Every step of the treatment was clearly explained. The front desk staff was kind and welcoming. Appointments were on time. To sum up, I am grateful for the excellent care and would highly recommend his practice.

    I generally avoid leaving negative reviews for local businesses, but I felt a responsibility to…read moreshare my experience so others can make informed decisions. While Dr. Low may be a skilled periodontist, I will not be returning to this practice for several reasons. First, the billing department's timing cost me financially. I had an expensive deep cleaning done at the end of the year and repeatedly asked to pay before December 31st so I could utilize my remaining FSA funds. They insisted they would mail the bill, but didn't send it until the following year. Because of this delay, I lost my previous year's FSA funds and was forced to pay out-of-pocket the next year when my new FSA cap was exceeded. Second, this is minor, and kinda funny. The front desk vibe is a bit much. The young staff wears heavy makeup and super thick, caterpillar-like fake eyelashes, and they match that dolled up look with a snob attitude. They talk down to you, lack basic conversation skills, and just mindlessly repeat "no worries" to almost anything you say. The main reason I am not returning, however, is a complete loss of TRUST. I spent $500+ for consult and xrays at this office just so Dr. E. Low (younger guy) can tell me that I need a highly invasive, expensive oral surgery. Then, I was immediately ushered to a finance coordinator to sign consent and put money down. It felt excessive (GREED) and extreme, I sought a second and third opinion, both of which confirmed that a far less invasive, or even over-the-counter, treatment should be tried first. By the way, 1.5 years later, my gum situation have improved with the less invasive and over-the-counter solutions recommended.

    Photos
    Erik Low, DMD, MS. - Sunnyvale Perio & Implants - Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Interior

    Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Interior

    Erik Low, DMD, MS. - Sunnyvale Perio & Implants - Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Exterior

    Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Exterior

    Erik Low, DMD, MS. - Sunnyvale Perio & Implants - Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Exterior

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    Erik Low, DMD, MS, Inc. - Sunnyvale Perio & Implants - Office Exterior

    Cupertino Dental Group - I love going to the dentist!  Can you believe it?  Me neither!

    Cupertino Dental Group

    3.7(115 reviews)
    0.1 mi

    There are many things I take into consideration when I choose my primary care Dentist. I can…read morewholeheartedly assure you, Dr. J.J. and Cupertino Dental Group embody all of these characteristics and then some. Let me explain why I chose CDG before I get into the details of my personal experiences. Convenience - Location is everything when it comes to business and choosing where to get care. CDG took this into mind when choosing Torre Ave for their office location. Parking availability, proximity to public transit, street visibility and ease of access are all present here. Dental/Dr. Credentials - The dental industry is ever changing. Advancements in technology continue to push the industry forward, so it's very important to be confident in your Dr.'s ability in preventative care, diagnostics and treatment. This is why credentials and continued education are important when deciding on a dentist. Dr. J.J. has 20+ years of experience of cosmetic dentistry after his training at the University of Pacific School of Dentistry in San Francisco. Dr. J.J. holds memberships on 5+ dental related associations, boards and societies proving his dedication to continued education and excellence in the field. Consider me confident. Reviews - As we all know, online reviews do not always offer truthful reflections of a business, but they absolutely offer a glimpse into the general practices of a company. A Google search can also make or break a practice. Dr. J.J. at CDG is a superstar when it comes to his reviews. Dr. J.J. has endless 5 star reviews on multiple online venues (Yelp, Demandforce). You will be extremely hard pressed to find someone who isn't raving about his dentistry skills and personability. I needed to get a crown replaced on a root canal tooth that was done a while back in Arizona when I lived there. I was able to make an appointment with the friendly and knowledgeable front office staff who was able to get me an appointment on short notice. Check-in was super easy and quick. I was called back for my appointment early and brought back to Dr. J.J.'s chair by my Dental Assistant Sunny (Sorry if I spelled it incorrectly!) who is absolutely wonderful. Sunny was able to painlessly take multiple needed x-rays of my mouth and prep me for Dr. J.J. prior to his arrival. Dr J.J. and Sunny took impressions of my mouth and put in a temporary crown until the permanent one arrived from the lab. This process was remarkably easy, painless and I felt like I've known Sunny and Dr. J.J. for years. I scheduled my next appointment with Monica, who was also very friendly and accommodating. The permanent crown arrived just short of 2 weeks later and I returned to CDG for placement. Dr. J.J. and Sunny are seriously the dream team of dentistry. The crown was placed, looked and felt great and adjusted perfectly. Dr. J.J. was sure to make alterations to my night guard and Sunny covered all the paperwork with me wonderfully. No surprises and complete transparency with every step and process. I can't say enough good things about Cupertino Dental Group, Dr. J.J. and Sunny. I had five star experiences from the first phone call until I stepped out of the office. Dr. J.J. and CDG will absolutely be my primary dentist/location for the foreseeable future. Thank you, Dr. J.J. and Sunny. You guys are truly the best!

    5 stars for Dr. Sharareh. She's amazing. However, last year I had an appointment on a Tuesday at…read more4pm. I found out early Monday morning that I couldn't make it (my job was literally on the line). I called them on Monday at 9am to reschedule. They told me I would get charged $150 for cancelling within 48 hours. Instead of cancelling, I tried my best to make it, but I couldn't. I got billed $150. I personally know other people who are patients here who have cancelled same day and have not been charged a fee. I've been a patient for a few years now and hoped I would receive some courtesy. I called to ask for the fee to be waived since it was my first time ever having to cancel. Nope. "Policy". They would make more money if they kept me as a patient versus trying to make $150. I will not be returning.

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    Cupertino Dental Group
    Cupertino Dental Group - $150+ for a dental assistant looking in your mouth for a few minutes. They will try to upsell you more procedures; thank god I declined.

    $150+ for a dental assistant looking in your mouth for a few minutes. They will try to upsell you more procedures; thank god I declined.

    Cupertino Dental Group - My new implant for tooth #9. Thank you so much!!!

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    My new implant for tooth #9. Thank you so much!!!

    Kao Richard, DDS PHD

    Kao Richard, DDS PHD

    4.0(13 reviews)
    0.0 mi

    Dr. Kao came as a recommendation to complete some work after my periodontist fell ill and was…read moreunable to continue practicing. I had an implant done, and he added additional bone grafting and gum work in the time slot that he had for me at no additional cost to help make the area look great. After 2 other bone grafts leading up to this one I was expecting to have some discomfort and discoloration of my gums. Surprisingly, I barely even noticed I'd just had a titanium rod shoved into my jaw and was eating normally shortly after the surgery. It took some serious mirror usage to discover that any surgery had been done. As the other reviewer noted, he's not comforting. I wasn't interested in comfort, I was interested in high-quality professional work, and Dr. Kao is the best I have been to.

    I had excellent results (note I've since left Silicon Valley)…read more First, he is a specialist, very experienced, so don't expect his demeanor to be very comforting. Like many Asian professionals, he is very clinical and doesn't go out of his way to soften your fears. Came to him as a referral for bleeding gums, and later on, for a molar implant after the root canal had failed. For the bleeding gums, he got me on a routine to use the inter-teeth brush pick.. It made the difference so my gums are restored enough that surgery wasn't required. My implant was very positive. My molar was close to a jaw nerve, and my general dentist was concerned about it. Dr. Kao didn't flinch and just did the extraction (2 minutes for 2 teeth), and after healing and he did the molar implant, and transferred the specs to my general dentist who did the crown. The implant (in 2005) was $2,000. As I said, his demeanor is straight forward and he's not very chatty. I needed results and he delivered.

    Daniel W Nelson, DDS

    Daniel W Nelson, DDS

    4.7(29 reviews)
    4.4 mi

    was a patient with Dr. Daniel Nelson about 10 years ago. He did 4 implants for me. 2 years ago my…read moreimplant #14 had fallen out. As a result Dr.Nelson voluntarily gave me $1950 as compensation. This year my #3 implant has also fallen out. Having 2 implants fall out is very RARE according to the other dentists that I spoke with. He did poor work. So please be careful when you decide to choose Dr.Nelson. In the meantime I will be reporting to California dental board and BBB.

    Dr. Nelson does a great job of explaining each procedure that can be taken and what he recommends…read more He is very thorough in collecting information about you before coming up with all available alternatives for treatment (and also communicating if you need treatment at all). I also appreciate how transparent he is on estimated costs before doing any treatment. I additionally appreciate that he does a zoom appointment before meeting in person to make things more efficient and does the zoom appointment at no charge. For the gum graft itself, Dr. Nelson did a terrific job of working with my pain tolerance on taking local anesthesia such as deep breaths beforehand, explaining exactly what he will do, and placing it in a speed that matches my comfort. The procedure itself was complete smooth sailing from there, he provides detailed post op instructions and contact information for assistance between the surgery and follow up.

    Photos
    Daniel W Nelson, DDS
    Daniel W Nelson, DDS
    Daniel W Nelson, DDS

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    iTooth Dental - generaldentistry - Updated July 2026

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