Great office and great staff: I personally do not like going to the dentist and I want to make sure everyone understands that!! However, Dr. Au has made me feel very welcomed in his office. A very caring and understanding dentist who took his time and reviewed the treatment plan with me and explained it in detail and made sure I understand what it includes. Thank you! I'll definitely be returning back! read more

I went to Dr. Diana for 3 small fillings just a couple days ago and had the most wonderful experience! I went in with a lot of anxiety due to past dental trauma and Dr. Diana as well as Maria who was assisting with my procedure eased my nerves within minutes. She explained to me not only what she was going to do but also how cavities can come about! Never had I felt so heard inside a dental office than I did under the care at Silicon Valley Dental Associates. Not to mention how quick she made the procedure, I didn't notice a thing when she numbed me and felt great afterwards! Thank you a million!! read more

First someone brought a dog in the office and the dog barked making the hygienist jump and rake her tool across my teeth. Then someone not wearing a mast came in to clean the room I was in. I had to ask her to put a mask on or leave. She left. In this resurgence of COVID, medical offices need to be better aware of transplant patients safety needs. read more

I am a new patient to this office. I called in to make a n appt. But the receptionist either she is new and not familiar with the dental industry technology or she just didn't pay enough attention. I drove all the way in but the dentist who was in the office cannot do denture cleaning and no experience. the receptionist kept telling me to do cleaning first but the one who can do it was not in the office. I was so disappointed and wasted my whole morning driving through in the rush hours. You can see from this small incident. The dental office is not well organized and doesn't have a good training to the receptionist . Totally waste the time. read more

I'm very pleased and happy to have gotten my 2 front teeth fixed with Dr. Dianna. I had some erosion going on for quite some time. I previously went to get it fixed at another clinic twice by different Dr's and I was not very pleased since the composite was not blended very well on both cases and when I ate chocolate or coffee it will stain. Therefore, I had the filling removed since the stain around the filling was bothering me so much. It took me 2 years to finally give it another try but with another dental clinic. After my consultation regarding my front teeth with this clinic it took me a couple of month to schedule an appointment to get it fix because I was scared that it wouldn't look natural again. However, I'm so thankful I chose this office and I regret not getting it fixed earlier!! Thank you Dr. Dianna for your amazing work and to her assistant who was very sweet. My front teeth literally look very natural and very blended! you can't even tell I had something going on there before. Now I'm able to show off my smile without sensitivity and embarrassment! Thank you. read more

Silicon Valley Dental Associates - Front tooth 8&9 - Cosmetic Dentists Near Me - Sunnyvale, California

The dentist is not always a fun place to be, so to have an entire staff whom really takes personalization, compassion and a fun attitude to the next level makes it a lot easier. From the moment you walk in, the front desk staff sets that up for you. Warm, attentive, and welcoming. Eri has been my hygienist every time, and she does nothing but quality work. I know I have sometimes felt judged by hygienists in the past, especially if I haven't been as good with my dental hygiene between visits. Not with Eri. She puts you at ease, always does an incredible job, efficient and so friendly. Same thing with both Dr. Au and Dr. Fung. I've been in both of their hands in the last few years. They both are super detailed with their work, which you want. Professional but not too stuffy, and very authentic. You never feel like you are being talked down to, or judged, or like you are "just another patient". Highly Recommend if you want a full experience, covered by all the staff. read more

I wanted to get some work done at this office and had called in advance to confirm that I was not wasn't going to have x-rays competed due to a medical situation; the person booking my appt agreed (she put me on hold and checked with the dentist, who had requested a doctor's letter; I confirmed that I would NOT provide this letter, and the receptionist obliged). Fast forward to my appt day, I fill out my forms, another doctor other than the one with which I made my appt sees me. I request to see Dr Au, with whom I had booked my appy; he comes in and basically tells me he can't proceed without x-rays. They should have informed me prior when I was booking that the x-rays would be an issue. This was unprofessional and seemed to be a bait and switch. What a waste of time! read more

Went in due to serious inflection staff is super professional and caring. Not much for dentist work personally but they made each step seem less with a little humor. Appreciate the work they did and still have work to complete with them in coming months. read more

renovated, modern and comfortable office in sunnyvale near apple...large office with everything looking new and clean...dental chair areas are separated by privacy walls, but open and spacious at the same time...all modern equipment from digital xrays straight to large screens in front of the chairs to panoramic xray machines...in need of some major work...called in advance to get cost and insurance coverage information to get an estimate of out-of-pocket costs...the office emailed an estimate detailing all the procedures, costs and estimate based on insurance coverage...able to schedule the appointment closer to the end of the year for half the work and complete the second half beginning of the following year after insurance coverage reset...able to work with the office to keep the cost affordable... different incident in another time...experiencing a major tooth infection and in serious pain...able to get an emergency appointment right away...wanting to rip the tooth out myself...had molars pulled before and had some bad experience with another office....experience with dr. colin au had been the best when he worked in san francisco...fast and efficient...thinking i needed another molar out, made an appointment here...this office is quite well staffed...seen by 3 doctors in 2 separate visits...some cleaning, medication for the infection and pain medications, was able to be pain free and keep the tooth (for the time being)...not sure how long the tooth will hold, but looking okay for now....not looking forward to an implant in the future... read more

Silicon Valley Dental Associates - looks very modern and nice after remodel - Cosmetic Dentists Near Me - Sunnyvale, California

I have been here for many years, and my whole family goes here. The experience with the doctor has been good. No issue there. The reason for this rating is because of the terribly rude behavior of the office assistant. I was scheduled for a routine cleanup, and I called in to check if they could hold up for 10 mins as I was running late that day. They denied it and told me I would have to pay 60$ if I could not make it. I understand them being annoyed by a late cancellation, but 60$? I denied paying up, and then they demanded an additional 100$ for a no-show for my husband that happened months back. Again, not defending a no-show, but here's the thing. They did not mention this fee in all the visits that we had since that no-show. So, they decided to let it go all this while and bring it up now? Also 100$? I decided to move out and cleared my outstanding balance with them. They are now threatening me with collections for 160$. read more

I visited this dental office back in April 25th- 22 for consultation , I got the dental x- ray and CT scans taken before the consultation. Then I requested to have the copy of the X-ray and the CT scans before I left the office and the lady at the front desk said " we'll send the X-ray to your email and will send CT scans to you by mail ". Then I was busy to move out of the area ,but still in California .I just realized that I never received the CT scans when i visited a new dentist near where i live now. I called today to requested for the CT scans that I never received ,now they said i'll be charged for $250 if i wanted them to send the CT scans to me ,which it's a ripe-off & unprofessional . read more

They are super professional and use safety protocols. Just started bringing my kids here also.

This dental office is clean, modern, and has very friendly staff. I really enjoyed my appointments with Dr. Fung. She was very thorough and professional and I felt I was in good hands. She helped explained what she was monitoring so I could understand what was going on with my teeth. I've been coming for over two years and the hygienists were very gentle with the cleanings. Highly recommended! read more

I recently visited Dr. Au's dental office for an annual check up and cleaning. It was my first time there. My first impression of the office was that its very clean and a nice looking office, very modern. The people there were very friendly, especially Dr. Au and my dental hygienist. Dr. Au was very informative and seems to care about his patients and their dental well being. I have been slacking on my brushing twice a day and also been inconsistent with flossing. So Dr. Au had to remind me about the importance of consistently brushing and also flossing, which I truly appreciate. I drink a lot of black coffee so I had a lot of stains on my teeth. My Dental Hygienist was extremely thorough with cleaning my teeth. She was gentle enough but at the same time got the job done right! She was also very friendly which made the experience pleasant, rather than boring and painful. I strongly recommend coming here if you are still trying to look for a friendly and professional dental office. With knowledgable staffs and hi-tech equipments. read more

The staff and doctors and very warm and friendly. The office is modern and clean. You get nice views of Serra Park while you sit in your chair. Ask for Dr. Fung! This was my first time there and she was very helpful and I could tell she cares. She took the time to show me images of my teeth that needed some attention. She also referred me to some some other doctors to address a problem that I've been having for 5 years, which no dentist has ever done in my experience. Overall, probably the best dentist I've been to. I scheduled my wife to have an appointment afterward. read more

Dr Au and his staff are terrific. I had been a long term patient of Dr Pack and was sorry when he retired. Dr Au is a great dentist, someone Dr Pack would be proud to have as his successor. read more

I was a new patient, and they provided excellent care. I had sensitive teeth, and Dr. Jessie Yu was friendly, and she helped me understand my situation and guided me on every step. The staff will teach you skills that are needed for good oral care, and they will not only provide patient education but also treat you with the up most care and will help you relieve anxiety and stress. I recommend you check them out. read more

The good: Clean office. Newer equipment. That's were it ends. The bad: Dr. Au is a confident dentist but comes off arrogant at times. I think what he is missing is empathy and a general personal touch. Visit: I have a lot of anxiety when I visit the dentist. This time is was no different. When I first established care, I relayed my anxiety and concerns;however, what I received instead was a "look this is up to you, if you want to continue the treatment great, if you don't then you could leave." Yes, Dr. Au was pleasant enough to sit with me and explain to me how a cavity looked on the x-ray and walk me through his lens. By no means did he actually enjoy doing this. Through his lens he clearly saw a cavity and simply did not have the time or want to make the time to explain this. I could tell he was bothered by my questions. To him I was just a number and if I wanted to be a new patient then good but If I chose to walk away, I wasn't going to hurt his business and he wouldn't lose anything. I think any doctor who is compassionate and has empathy would be able to walk through the treatment options with his anxious patient and provide any assurance he or she needs. If a doctor is able to quickly dismiss any patient who does not fit his or hers preferred patient criteria, then I wouldn't chose that doctor. Dr Au probably runs a very successful business, I think he even has two practices. And that's where the problem lies, it is a business, patients contribute to that business and nothing more. Care: I ultimately decided to establish care because I did not have the energy to find another dentist and I already went through the trouble. After the first appointment I came out with 5 treatments needed (3 crowns, 2 cavities) and 3 referrals later. The staggering of treatment, options and referrals was not discussed with the doctor and instead I had to figure it out with the front staff. I ended up doing one crown and I think 2 fillings. Also, I had an emergency filling with the other female doctor and she is totally new. She put so much local anesthesia that my vision blurred in one eye. I didn't complain because I needed to get it done. Do not get her as a dentist!!! Customer Service: I think where the big disconnect lies is that Dr. Au acknowledges that his practice is more expensive than others in the area. He stated it's because of the "customer service." The customer service is subpar. It's not horrible, but it's also not anything great. The front receptionist is expressionless. There's no above average anywhere. Moreover, Dr. Au got me a crown and filled some teeth. However, His treatment approach is very aggressive. I ended up consulting with a new dentist and this new dentist told me some cavities could have been watched over some period of time and see if they increased in size. Dr. Au on the other hand saw a small cavity and decided it needed a filling, instead of keeping an eye on it and see if it disappeared because it was very close to the dentin layer. Hell, this means he could bill the insurance, make more money and keep his business successful. No need to take any time with treatments. Thus the aggressive approach. Similar case for one crown "needing" treatment. I have an open margin but no decay was present, just need to keep a close eye on it. Summary: If you want a no frills dentist and you aren't nervous about going to the dentist. This is for you. Should you be paying a premium for a no frills dentist? That's up to you. read more

Great office! I've had bad experiences in the past with Dental visits but on my first visit everyone made me feel so comfortable and welcomed. Dr. Au was very thural with my exam, explained everything and kindly answered all my questions. He even has a sense of humor which makes me feel welcomed every time I see him! His team seem very knowledgeable with everything! So friendly! Great team! Highly recommend!! read more

This office exceeds my expectations! The place is spotless and seems well organized. The entire team is really friendly and accommodating, and everyone is knowledgeable and always ready to answer any of my questions or concerns. My hygienist Eri makes me look forward to my appointments! I feel welcome and at ease there! Highly recommend! read more

I give top ratings, recommending this practice. Dr. Colin, Dr. Dianna, and Dr. Dault have treated me since around 2012 when my dentist of 20 years, Dr. Peter, retired. I knew I was going to need some work, and nervous about the change. They came through for me, I'm very grateful. This is a very warm and competent team of people, including the office staff Kenya and Cara, and hygienists--I'm familiar with Eri and Louisa, and highly recommend both. read more

Teresa, my hygienist, was very gentle and nice, she did a marvelous job cleaning my teeth. Dr. Fung was attentive and efficient. read more

Dr Colin Au is my new dentist and I could not be happier. I had issues with my incisors (they kept breaking/chipping) and after years of bonding repair, I was seeking a more permanent solution. I had seen two dentists prior, both of which recommended very expensive and unnecessary procedures. Dr Au was thorough, very technically competent, well educated and devised a cosmetic repair solution that would be both long lasting and affordable. Thank you Dr Au and your team for your honest professionalism! read more

Dr. Fung and her staff hands down deliver the best care since I've started a year ago. I've had some issues with fillings from previous dentist and Dr. Fung helped me find the root cause and solved the issue. They're always on time. Can't beat getting seen exactly when your appointment time. Plus Dr. Fung is very detailed and takes her time to explain what's going on before and during my sessions. Can't say enough good things about them. Thanks Silicon Valley Dental Associates. 5 stars read more

I had Dr. Griffith as my family's dentist for the past 36 years. Dr. Au and his team took over the practice, and I am very pleased with the new team. The use of the most current technology is excellent. read more

Dr Au is my regular dentist. We really like his practice. I just had him install two crowns. All done in one appointment. The teeth were prepared and the crowns were measured and created in one sitting. Absolutely amazing. They look great and fit perfectly. And the team that did the work were attentive and professional. read more

The staff at the dental office was very courteous. I arrived early and was able to be seen within 10 minutes, The dental hygienists escorted me back to the room and prepped me for the doctor. He explained the procedure which put me at ease. Ashe began the procedure he kept me constant communication to make sure I wasn't in pain. read more

I used to go to Dr Peter as my dentist and got grandfathered to Dr Au's when he retired . I don't like this dental office anymore . I tried Dr Au , you don't feel the authenticity. Lack of personal touch It seems like they only look at you to make money . Plus One of the dentist gave me for a root-canal for the crown they were going to put in , I've never had this happen but the doctor injected in a vein that made me my heart palpitate 1000x then usual it got me so scared to go back to the dentist.. I won't go back there ! read more

Dr Au is awesome! I had been a patient of Dr. Peter Griffiths for most of my life and when he combined his practice with Dr. Au, I have to admit I was concerned. However, I need not have been. I can't imagine going to anyone else now. Dr. Peter has since retired and I have to admit, I look forward to my cleanings and appointments with Dr. Au and his staff. If you are a chicken and don't like pain and like for someone to be honest with you about what you need, then Dr. Au is the man to go to. I'm a fan for life! read more

I've been coming here fore 5 years now and I love this office. It has the latest tech and is the cleanest office I've been to. The front desk staff are very friendly so you feel comfortable walking into a dental office. My hygienist, Eri, is very thorough and personable. Dr Au and Dr Dianna are excellent dentist who are honest and caring. I would recommend this office to anyone. read more

Have been a patient of this practice for 49+ years. The practice did change hands a few years ago. Loved Dr. Au but lately (within the last year) I have not seen Dr. Au but other dentists in this practice. That is fine but never was introduced to any of the other dentists nor was given an explanation of why Dr. Au would not be my dentist any longer. Every time I went in for a cleaning/check up I had a new hygienist who I did not know either nor was introduced to. No personal touch here any longer. I just called to ask to have my records transferred to another dental practice. No questions as to why I was leaving or even a sorry to see you go. I guess I had different expectations. Oh well. Moving on. read more

Went in with my friend for a crown and doctor Au was extremely nice and the staff was wonderful. Maria the assistant was also very friendly and professional and the overall place looked clean. Finally we found a trustworthy dental office. read more

I had a very pleasant first encounter with Dr. Au. He and his associates were very friendly and polite. He took the time to explain everything to me and had a treatment plan right away. read more

A great experience at Dr. Au's dental office as always. Courteous, clean, friendly, efficient, and on- time. Thanks! Laura aue read more

!!Billing Practices!! I've been visiting Dr. Peter Griffith since many years. I was very impressed with his professionalism and billing practices and visiting him for any dental need even after moving to San Diego. I had never any billing issue ever with earlier office for all these years. This was my first visit after Dr. Peter Griffith parted way from Griffith dental family business. And I got a chance to visit Dr. Colin. K. Though, I don't have any doubt on Dr. Colin. K professional abilities, I'm not sure about his administrative staff. As a normal practice, dental offices submit a detail procedures to insurance companies to get an estimate and out of pocket expenses to the patient. However, it seems Dr. Colin. K office stopped doing such practices and perform the procedures without insurance company or patients approval. And this made my estimated bill shoot up by ~70%. I'm not sure if they really given me an estimate.. I'll not visit again and never refer to my friends. read more

Been with Dr Peter Griffith for years and transferred to Dr Colin Au. Only Good things to say about this office. Very nice staff and prompt services. Extremely satisfied. read more

My husband and I have been going to Silicon Valley Dental Associates for years. I recommend the office to anyone looking for a new dentist. The facilities are modern and immaculate. Everyone is friendly and professional. Over the years they've treated our cavities and installed a crown. I go 3 times annually for cleaning just because I want my pearly pearly whites, and my dental hygienist does a great job gently cleaning my tea stains to give me my best smile. I trust Dr Au and Dr Diana and the whole staff with my dental health. read more

Great initial appointment. Teresa was very good with my cleaning (I was overdue) and Dr. Fung was very clear in detailing some issues and organizing what we need to do to put together a treatment plan. read more

Beautiful office, latest technology, professional staff, super nice and kind staff at the welcome desk

Always friendly staff, great communication. Ari is very helpful with keeping my hygiene up to her high standards. When you get x-rays done they show you exactly what, if anything, is wrong with you're teeth and feel fully comfortable when the doctors explains to you what his procedure is going to be. If you're a nervous dental person, this is the place to go! read more