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    Michael Falsone

    5.0 (2 reviews)

    By appointment only

    Services - Michael Falsone

    Haircut

    Hair styling

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    Drybar - Cleveland at Legacy Village - Hair washing area

    Drybar - Cleveland at Legacy Village

    4.2(20 reviews)
    4.4 km

    Dry Bar in Legacy Village is one of the only long standing blow dry bars in our area, many others…read morehave closed. They have another location in Westlake. I've been to the Legacy Village multiple times. I prefer this salon over my regular hair salon or other places due to efficient service and reasonable prices. AMBIANCE: Modern, light and airy aesthetic - white and yellow accents. The salon has a small lobby with a few chairs and salon in the same open space. All salon chairs face mirrors (front and back). Hair washing area is available in the back. The salon always remains pristine and pleasant. Yellow accents immediately elevate your mood even on gloomy and snowy days. While your service is in progress, you can watch TV's with closed captions. That's how I learned that Dry Bar provides styling for the Bachelor TV show. The salon has their own line of products. You can find shampoos, hairsprays, and other styling potions. There are also styling tools on brand - yellow! They don't push product which is lovely. SERVICES: The salon only offers hair services - blowouts ($59), updos ($99), dry styling ($35), and add-on hair treatments. If you want to make it a lifestyle, they offer barfly memberships. They are 45-$90 per month with few blowouts and perks included. The value is much better than at full hair salons or when hiring a hair artist. I always get dry style (no hair washing, just styling). It's a steal for $35. Blowouts honestly take too long to complete and don't provide a world of a difference compared to dry style. Essentially, I find the two very similar. You will be able to select various styles during your visit. You'll flip through the Lookbook to select styles (pictures examples are included on its pages). I usually go for the Old Fashioned. It provides gorgeous classic curls and holds the best. The salon uses their own product line for styling, which provides amazing hold. You can also add-on services like scalp treatments, seasonally Chloe wine bow for the holidays, and a braid to your style. If you have extensions, your service may take longer time. You'll immediately know when booking. SERVICE: The initial booking is extremely easy. Just go online, find date/time, add credit card, and book. Payment is collected onsite after the service. Every phone call about services is expeditiously answered. There are always many available booking slots day or night. Front desk staff is usually extremely friendly. They really want to ensure that your experience is smooth. They even offer complimentary drinks like water, tea, or coffee. Beyond the front desk, service is very subpar. It's quick, reasonably friendly, but not relationship-based. The salon had a lot of turnover over the years, and I don't recognize anyone during every visit. Stylists no longer ask about your occasion, involve you in the creative process, or really ask you anything personal. Lately I genuinely feel like a transaction than a client. Small talk and genuine conversation would probably make me come in more frequently than for special occasions. Another criticism I have is that styles never turn out the same from visit to visit. Every stylist does their own thing. I usually opt in for the Old Fashioned style since it's hard to deviate from. I'd love to play with other styles but they never match the photo and vary greatly. I have to say that my hair always holds for extended period of time which is a huge plus. You get sprayed with a lot of hairspray but the hair looks phenomenal. CANCELLATION POLICY: The policies here are a little over the top. For instance, I booked on the day there was a snow storm. I would have cancelled but received multiple messages from the salon about cancellation being in effect. It literally stated that there is a snow storm, and clients should plan to arrive early. Ten minute grace period still applied. That's not at all client centric. This feels like most impersonal part of the experience. At some point, caring about the clients is vital to the client experience. PARKING: Parking is available around Legacy Village - limited streets parking, and parking lots all over the shopping area. This dry bar is a great destination if you're looking for a quick service for an occasion. You'll get high quality style, save a little, be in and out. If you're looking for relationship-oriented service and preciseness, this is not the place for you. I'll be back on occasion for events, but actively looking for plan B due to transactional nature. I want to be excited about my service, socialize, and have fun during my service, I haven't found it here lately.

    I had an appointment scheduled for 11 AM that had been scheduled for quite a long time. At 10:56 I…read moregot a call saying there's been an issue and they won't be able to keep the appointment. I immediately said I'm going to a wedding out of town. That is why I was coming in. The person on the phone then said oh boy OK just come in. I went in at 11:00 and at 11:25 AM they tell me they will not be able to accommodate me unless I want a dry style, which also was not going to be immediately, and I was flying out in two and a half hours. I have been a barfly for quite a while. I have had several issues between not getting the stylist I asked for and the quality of the blow dry' was less than expertise. 100% not what you pay for, was very unfair with not a care. I will never be back and I will be be sure to share what to expect when visiting this particular Drybar. Very unfortunate.

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    Drybar - Cleveland at Legacy Village - Interior

    Interior

    Drybar - Cleveland at Legacy Village - Lobby

    Lobby

    Drybar - Cleveland at Legacy Village - Exterior

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    Exterior

    Ladies & Gentlemen Salon and Spa - Haley did it!

    Ladies & Gentlemen Salon and Spa

    3.7(105 reviews)
    4.3 km
    $$

    I took my son here for a massage. We have had massages here in the past. This time we had a new…read moremassage therapist and let me tell you. It was the worse experience. It made myself and my son so uncomfortable that we left after the consultation got very weird. I am thoroughly disappointed that nobody from management called me. This was on Sunday and it's Thursday evening. Ladies and gentlemen used to be the place to for supreme experience and top notch service. Sad to see it's a place I would prefer not to return. Extremely disappointed.

    My first visit was so disappointing. I asked the stylist for a shag and even showed her pictures…read more She seemed to understand and I was expecting a minimum of 2" cut off all over to achieve this cut but all she did was blend the layers I already had, barely cutting off any hair. I made several comments that I wanted it much shorter and that she could maybe take a razor and take out some of the bulk, but all she did was gaslight me, make excuses, telling me my hair already has a lot of layers. I was never offered the complimentary hand/ arm massage which was a disappointment, and I walked out with the same bad cut I came in with. After much thought, I decided to call to request either a refund or a redo with a different stylist. I'm glad I called because they were able to match me with a master stylist a couple days later who gave me the exact cut I wanted. Holly was so wonderful, and she really listened to what I wanted. I will definitely be going back to her. I gave them 4 starts because my initially visit was such a nightmare and I had to go back.

    Photos
    Ladies & Gentlemen Salon and Spa
    Ladies & Gentlemen Salon and Spa - Me

    Me

    Ladies & Gentlemen Salon and Spa

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    Michael Falsone - hairstylists - Updated July 2026

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