Six years now, and each time I need glasses Warby Parker in Old Town Alexandria, Virginia, is my…read morego-to place. I recently lost a silicone nose piece for a pair of my WP glasses, and visited earlier today. A feature I really appreciate is that whether the shop is busy or not, upon entering I'm greeted by a representative who asks for my email address. Once given, I'm immediately placed in line for whatever service I need. I get a text instantly, letting me know I'm in the queue and will be served in the order I arrived at. This is really, really, important when the shop is busy. Each visit, I've been treated with respect and courtesy; and have been able to resolve my concerns with a minimum of effort. Abood was helping me today, and I've come to trust the staff at the Old Town Alexandria shop for all of my vision needs (although I still rely on my long-time opthalmologist to do the medical and vision exams each year). I'm very favorably impressed with the service, the staff, and the quality of the experience.

Great customer service! I bought glasses with progressive lenses and have been pleased. Next visit,…read moreI will get my eye exam there as well.

Have been with them for awhile, had a great Doctor that's no longer there and there has been good…read moreand bad experiences. Towards the end when we left , Not So Good. Horrible communication by manager , lost glasses, husband's lenses cut wrong more than once to name a few. Dr Adair has done an Excellent job though throughout all his locations equipping with State of the Art equipment and cares about his business.

Thank you new Era Eyecare excellent staff very friendly and professional. Today I walked in with no…read moreappt. and they were so pleasant . I love my new glasses! Service 10 out 10 M. Haley

I visited this office for an annual eye exam and to get glasses on August 27 and I was told I have…read more90 days to get a contact lens exam if I was interested. I scheduled a visit for a contact lens exam and an employee calls to tell me it's been past 90 days, which it has not and I would have to repeat my eye exam from August, in addition to the contact lens examination. My initial visit was ok, the optometrist and other staff members I interacted with were pleasant , I will say that I don't think they have the best selection of eyewear. You have to park in the surrounding neighborhood but it's normally easy to find a spot. Based on the issue with my contact lens exam, I am hesitant on returning.

We brought our daughter here because they were listed as accepting United Healthcare, but when we…read morearrived, we were told they only take United Healthcare Medical, not Vision. What kind of sense does that even make? We spoke on the phone days before, which would have been a great time to have that conversation. We told the person on the phone what we had. It wasn't a mystery that could only be unraveled in person. Beyond that unnecessary complication, however, the person working the counter when we came in was almost comically rude. When we asked how much the exam would cost without insurance, we were told $240, but the condescending little smirk he gave us was free, I guess. I have no idea how this place stays in business.

I went to the Rosslyn location but they don't seem to have a yelp page so writing the review here…read more Recommended to this practice after being a patient for many years at another practice - the other eye care practice was purchased by a PE firm and quality of care at least on lens fitting exams just deteriorated. For my appt, some staff gave me the peripheral vision exam, and some other routine exams first before Dr Hubert came for the eye exam for lenses. He was very patient, attentive, and answered all of my questions. Very happy with the experience. My previous experience at the other eye clinic was pretty terrible, an assistant was doing eye exam for lenses and a Dr only came in if there were problems, the sample glasses that the assistant tried on me with the prescription he got was still blurry, Dr was very annoyed that she had to step in and check the work instead of just signing off on it. That's what happens when health clinics get sold to PE firms, they focus on the bottom line more than patient care (trying to get assistants to do most of the work to free up Dr time and see more patients). Dr Hubert mentioned that NOVA Doctors have no intentions of selling their practice to PE and I can see the difference in care. Thank you also to the office staff who are very friendly.

Despite a longer than expected wait on a Friday evening, my experience at Northern Virginia Doctors…read moreof Optometry (NVDO) was excellent. Dr. Hubert and the entire staff were kind, patient, and professional throughout my visit. Upon arrival, I was greeted warmly by the front desk staff. Note that if you're a first time patient, you'll have several forms to fill out via paper. On the bright side, the pen I borrowed was super smooth to write with. Plus one star for that! For some reason, the doctor was behind, but the staff did a good job of informing me of the delays, popping in and out to let me know how much longer they'll be My not so favorite part about optometry visits is the puff in the eye and the dilation part, but that's just me. The tech was very patient with me blinking and having to re-do maybe twice or three times. Once seen by Dr. Hubert, the visit accelerated from there. He was knowledgeable, friendly, and was able to describe my conditions in a way that was understandable for me. Little did he know I come from a family of eye doctors, but I so appreciated that he was able to catch something my family had missed all along. The staff even gave me a week's worth of contact lenses samples as I was going away for a week, and that was so appreciated, especially since my visit took longer than usual. I was able to get my contact lens prescription via email too since it's a bit of a trek for me to find parking or walk there - super convenient. Overall, I highly recommend NVDO. Even if they have a slower / hectic schedule, they really do care about their patients and are super accommodating. Be sure to book way ahead of time because their schedule goes pretty far out - I waited 3 weeks for my appointment.

This place is the best!!…read more Very professional optician. Friendly service, helpful without being at all pushy, caring, kind, and all around TERRIFIC. Excellent selection of frames. This is where to go when you want fun or funky frames and don't have the budget to travel to Europe to get them. Business is super clean and really well lit. Nicely decorated, too. Highly recommend going to Eye See!

I think I have found my go to optometrist! I had an amazing experience. The shop itself is very…read morebeautiful, I love the decor, it's very chic and modern. The staff are all friendly. The optometrist was very kind. I love that they have a wide assortment of frames to choose from to fit every budget. I will return next year for my annual exam. I love my beautiful Tom Ford frames.

I had an amazing experience today at my appointmen. the doctor was so nice and answered all my…read morequestions and Bianca was so helpful to find the frames that would work for me, in face shape and cost. I'd recommend them again in a blink of eyes!

I honestly forgot about the gross snow after being inside for a while. Fennan had answers to my…read moremany questions regarding glasses and trending styles! Erika made it easy to get an itemized receipt. Xavier was kind and did his best to ease my nerves during the VERY PLEASANT hot air balloon test. And Dr. Zimberman was patient while I struggled to read the last line on the eye chart. The experience was Hallmark-worthy. I'd watch it and comment, "The production team did a great job organizing the office and had excellent taste in casting."

I can't give enough praise to the staff associated with my annual eye exam visit on May 28th. Dr…read more Adel Ibrahim is truly the best eye doctor I have ever seen, as he spent the time to really evaluate the best contacts to address my astigmatism, as well as explain everything about my vision. He provided me options for me to decide what was best for me without pressuring me to go a certain direction. I've never had an eye doctor be as thorough as Dr. Ibrahim and will definitely opt to see him for future visits. The woman who did my initial eye tests was also extremely nice and did not put any pressure on the optional items, such as the retinal image. The general manager was also the most pleasant one I've ever dealt with at an eye doctor. He is the individual who helped me with my contacts order and the pricing was cheaper than an online option (like Warby Parker). I was in and out in about an hour for approx. $250, including the exam and year of contacts.

I made my first appointment on June 30, 2025 for July 24th. Someone from the office called me on…read moreJuly 22 and informed me the doctor wouldn't be available for my appointment and we needed to make another appointment. My appointment was rescheduled for July 24. I got a call on July 23 informing me that my July 24 appointment the doctor wouldn't be available for & we needed to reschedule again. We rescheduled that appointment for September 8 at 3 o'clock. On September 8th at 10 AM in the morning I got another call From Dr. Braun office informing me that that schedule that appointment had to be rescheduled because the doctor wasn't available at that point I just gave up and started looking for another doctor. I'll blind before I get to see Dr. Braun. Walk away. If I would have read the reviews first, I would have walked away months ago! One star is too much!

It's a "YES!" For me! Hands-down, one of the best eye doctor appointments and experiences in a…read morelong time. I throughly enjoyed my visit to this MyEyeDr location. Dr. Ward and the entire staff was outstanding!! Dr. Ward is an excellent optometrist and consummate healthcare provider. She is very attentive, patient and answered all my questions that I had regarding my eye care and past issues. And, believe me....there were many questions. Her bedside manner is calm, relaxed and easy-going. Not to mention, I genuinely felt that she had a vested interest in my eye health and concerns instead of feeling rushed or just a number. In addition, the lobby/waiting area was super clean and the selection of glasses were great, trendy and stylish. The Lens consultant I worked with was Micheal. He was very cool. I really appreciated his approach and tact of not being pushy or trying to upsell you on everything there. Instead, he made the proper recommendations and gave you the space and time to make a decision. Choosing frames and lenses was painless and fun. In all, I enjoyed my visit here and I have finally found an eye doctor office that will be on repeat for future visits. The entire staff in this office were courteous, so knowledgeable and created a pleasant customer experience. Thanks MyEyeDoctor for the outstanding service and visit!

I recently got an exam here from Dr Ward. She was really thorough and took the time to answer my…read more(many) questions. The rest of the staff was amazing as well. It wasn't salesy at all; I was given various options and scenarios as far as buying different lenses and frames, and at no point did I feel pressured. I was given info on why a more durable frame is right for me (I don't replace my glasses often) and also encouraged to shop around for prescription sunglasses since I already have a brand that I like that is online only. I can't recommend this location enough.

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

SO Expensive!!!! $600 for a check up, glasses, and contacts.... with insurance. I didn't know the…read morecost I was getting myself into when I went there. The service was average...not worth it.

I called for an urgent eye related issue. This was my first time here.They took me in right away. I…read morefound the office to be quaint and inviting. The front desk gentleman was very pleasant and helpful. The staff and doctor were great ! They had a variety of frames so I will definitely be back to purchase my glasses and hopefully make them my go to Opthamalogists.