I noticed no recent reviews and some very negative ones. I have been going here for over 20 years. I have complex problems and I have always been treated graciously with professional success. The services available have increased over time. Hassan who handles the practice is wonderful and takes all the time you need with initial tests. This would be a 5 if they had a better patient portal. Excessive info needed to log in and no help. I like portals because so many multi practices take forever to answer. their phone. read more

I went here twice for quick, Metro-accessible scans of my retinas. This is the place to go for that when you need it. It was professional and clean. The technician room set-up with the chair is not social distanced from the technician, but the Pandemic is almost over. The doctor was polite and fast. The pricing seemed fair for retinas. Go here if you start having eye issues and need a fast eyes check. Get a second opinion elsewhere if you have time to shop around. Two suggested improvements: 1) update the office as it seems dated, though it was clean. 2) customer rapport between patient and doctor was lacking, though that may have been intentional to reduce airborne transmission during the pandemic; it was a fast, robotic visit each time. Or it could have been because the doctor just sees so many people in the course of the day. I felt like I was just another number. read more

This practice is so well set up. The Drs. and staff are top notch. I was referred to the practice by my optometrist several months ago and during each visit I got the best of treatment. They have been very careful with COVID. And, I feel very comfortable in their office during the pandemic. From the front desk staff, to the technicians and, of course the physicians, I could not have asked for better medical experience. Most importantly, they take your symptoms seriously and err on the side of caution. And, I am very grateful for the wonderful care I have received from this practice. read more

About 4 years ago, I received an emergency surgery at Retina Consultants that restored the sight in my left eye ten-fold and I couldn't be happier with the long term results. The doctor and nursing staff were incredibly patient with me and went the extra mile not only to properly diagnose my condition but also to thoroughly explain to my me and my parents the full breakdown of all tests and procedures. Can't thank you all enough! I recommend this business to anyone who needs help with their retinas. read more

This is a great team of opthalmic professionals! The front office staff is very helpful as well. Dr. Heffez was the first ophthalmologist to catch my lattice degeneration, after more than a decade of eye exams from others. He was very thorough in explaining options, as well as honest about what he could and could not do for other eye issues I had. I have seen him half a dozen times and done two laser treatments with him, both of which were great. I also love his technician! Dr. Heffez referred me to another specialist for other issues who has proved to also be an excellent doctor. Referrals are important and I appreciated the quality recommendation. read more

Absolutely terrible experience a few months ago. I went to them because one day my eyes were suddenly so dry I could barely wear my contacts, which is never a problem I had before. This lasted for a month before I decided to see a dr. I had to wait a long time in the waiting room and then longer after the dilation medicine took effect. I really didn't like having to wait after I was already dilated since I could barely see anything. The doctor looked at my eyes but then when I explained what my problem was, he told me their specialty was retinal diseases not dry eye treatment and said I would just probably have to use eyedrops forever. He was very brusque and seemed annoyed I had managed to get an appt with them. I definitely got the sense he thought I was wasting his time with my boring problem. I guess go to them if you have a retina problem but don't expect them to care about anything else. Total waste of time and money. At least my dry eye prob went away on its own. read more

Let me start by saying that my quality of care was fine. This is a review of their COVID protocols-- disappointing. No screening prior to the visit, no one took my temperature, the rooms seemed stuffy, and I was shuffled into 3 different rooms, and back and forth from the waiting area. While I was offered hand sanitizer once, the level of cleaning that went on between patients in each of the rooms wasn't evident. At times like this, I would like those steps to be really visible. At check in, there was an eye-catching yellow piece of paper that said some COVID things. My eyes went straight to the short bulleted list-- 5 Asian countries listed. These were countries from which if you had traveled, you should not come in until you've completed a 14-day quarantine. (Although, seems stupid to put it in the office and not mention it when calling to confirm your appointment-- because, well, too late.) This made me uncomfortable. When I called later to recommend they update it, they said they had to mention those countries (China, South Korea, Japan...). When I pressed them about why not listing other countries with higher risk/rates, they doubled down on the Asian ones and said sure, they could update it. Their response sounded like a brush off and my call was an inconvenience. I'm angry about their lack of empathy and awareness. I've been to other doctor's offices during the pandemic and haven't felt targeted or un-COVID-safe, as I did here. read more

Dr. Fadi P. Nasrallah is the worst optometrist I have ever met. He needs to be fired! He yelled at me and wouldn't answer any of my questions. He was very disrespectful towards me that another staff member had to step in because he was shouting at me. I do not know why he was being so rude and unprofessional. I never raised my voice or was unprofessional. Everyone else was very nice and professional except Dr. Nasrallah. I experienced this on February 22, 2021 at the DC location. Never going back there again. read more

Dr. Heffez is an excellent diagnostician and a kind and caring physician. He came in on a weekend because I was having unusual eye symptoms that can be associated with retinal detachment and correctly diagnosed the cause (a spontaneous hemorrhage in the back of my eye that healed gradually.) Dr. Heffez is a member of Retina Consultants, a highly regarded retina practice with offices in the Washington, DC metro area. I have been using this practice for years for retinal care and highly recommend this group and Dr. Heffez. I have also had an excellent experiences with Dr. Leonard Parver (the senior member of the practice; no longer does surgery), my retinal specialist of many years. Dr. Nasrallah also did a detailed exam on me and seems very expert. **With respect to at least 2 of the one-star reviews on this site: they are from people (dry eye, conjunctivitis) who should have been referred to ophthalmologists who manage more routine eye problems (see my referral for this below.) Retina Consultants focuses on retina and related problems, like retinal detachment, macular degeneration, lattice degeneration and vitreous issues. It is worth noting that the 5-star reviews on this page are from patients with retina and related conditions.** An excellent Washington, DC practice which focuses on more general eye care is Washington Eye Doctors at 900 17th Street NW, Washington, DC, which I also recommend highly. read more

I will keep it short and sweet. Do not go here. Really strange/negative/unsettling experience with both the technician and doctor. I've never reviewed a physician on yelp but just felt the need to put this out there. Really, don't waste your time. read more

Horrible - do not go here! I went here because I had conjunctivitis and didn't have a doctor yet (just moved here). I looked online in my insurance and this place was close so went here. First, they wanted to do a full out eye exam including dialation - wtf this will not help my eye infection! Secondly and most importantly the Dr had NO idea what he was talking about as he told me it was fine to wear my contacts despite the eye infection. Um, I'm not a Dr but I know that's not true. The infection will not go away if you do that as it will still be in the contact. What a waste of money. Also, the "prescription" he gave me wasn't a prescription. When I went to fill it the pharmacist looked at me like I was kind of crazy and told me it was an over the counter drug. Ugh! Promptly found another Dr who solved the problem. read more

I went to Retina Consultants because I had floaters in my vision vield, told my primary care physician who redirected me to a Dr. Bateman. Bateman was unable to accomodate me as he was maxed out with patients. He referred me to Dr. Nasrallah instead. My first visit was in December 2011. Before I saw the Doctor, I saw a tech who did some basic things. The Doctor then checked the Techs' notes and then prescribed a bunch of tests to be done in his office at that time. He advised that my insurance may or may not pay for the tests and that he would check. My insurance agreed to pay for the tests and he proceeded. After the tests, he informed me that he could not see anything wrong except for some damage to my iris (that I explained occurred years earlier [about 8 yrs old]) from a tennis accident.) However, he wanted to see me in 8 weeks to check things again. My second visit which was in February and the Doctor ran the same series of tests; said he was not quite satisfied and prescribed MRI's to the orbit and my brain. When I saw the amount billed to my insurance company, I just about fainted. The same tests twice and nothing done for me so I decided to not get the MRI or go back to see the Doctor. His shop is just a money mill. Don't not go on my account; check it out for yourself but I know I am not going back. read more

This is a great office. I've been getting treatment from Dr. Heffez for over a year and am very pleased with the services. Dr. Heffez is knowledgeable, skillful and puts you at ease. I've never doubted his abilities or the advice and treatments that I receive from him. The office staff is professional. They have a good system over there and my appointments always run quick and smooth. I also never have trouble making an appointment. It's a good office with a great doctor in Dr. Heffez. I highly recommend. read more

I went to see Dr Nasrallah at Dupont Retina Consultants for eye injections. The first consultation went well, however, he performed a horrible injection, using a much thicker needle (even his assistant warned that the needle is thick), he then liteally stabbed my eye with as much force as he had. After that injection, I developed a purple spot inside my eye that would not go away for weeks. He knew I was leaving the country soon, so it was his last stabbing. I would not recommend this place. It's very unsettling and wicked. I should have gone to a different place. read more

Highly recommend Dr Heffez!! He has been treating my retina scar issue for approximately 2 years now as part of a very effective collaborative effort with my regular eye doctor. Dr Heffez sets the gold standard for professionalism -[- excellent people skills (caring, kind and unfailingly helpful in explaining a difficult issue and mitigation options in terms I understand) . read more

Great opthamologist group! I saw Dr. Heffez and would recommend him to anyone... so nice and personable, he made me feel comfortable and confidant that my problem would be identified and fixed... and it was! He also told me that they have offices in VA and MD as well, so you can see most of their doctors at whichever office is more convenient to you. read more

First and last visit. The office assistants were pleasant and scheduled the appointment within days of calling. The technician Raj I found to be abrasive, lacking bedside manner, and DISGUSTING. He continually belched in my face while conducting the eye exam with no apology. Dr. David Parver rushed through the exam, seemed to be in a hurry, and lacked bedside manner. Will NOT return, nor recommend. read more

I would rate them as AVERAGE to MODERATELY GOOD, thus far. Had one appointment . I have adult onset diabetes and was refered by my primary care doc.. Dr. Parver the Elder examined me. He had absolutely no bed-side manner whatsoever, but his credentials were impressive. Staff is very polite and good about working with you to find time for an appointment. Because of the diabetes, I must see these folks every six months. I will report again after I know them better. read more