Giving this guy one star for pathetic diagnosis, extremely poor communication skills, and dishonesty.. He charged me $225 for diagnosis and said the valve is busted and will cost about $600 to repair in the first communication. I had authorized it over the phone. Then he forgot to come back to repair for over two weeks. I had trusted him entirely and this is where he took advantage. While the valve costs about $350 from parts warehouse, he later said his price to me was $1200 and said that is how the industry works. On top of that he said it will be four hours of labor at $250 per hour. He argued that he has been doing this for 20 plus years and any other technician will do the same. Luckily, I was able to fire him right away and also have Venmo return the payment for false diagnosis. I called up another technician for repair, while ordering the part myself. The other technician said valve is fine and charged me $300 for overall service. Michael would have costed me over $2500. Dishonest, unethical, unprofessional, extremely poor communicator. Not sure how he had five stars. read more

Michael J D'Arcy, Fireplace Specialists - Proof of communication and dishonest pricing. - Fireplace Services Near Me

High quality work and great experience, has been in the business for 20+ years. Michael was hired to install a Jotul Gas Stove and did a great job. read more

Michael has helped us with an outdoor fire pit and 3 indoor fireplaces. His work is amazing as he is a master of his craft. He even came to help us on a Sunday, fighting through traffic, and got the job done. Michael has an eye for design. He is up to date on the latest in fireplace equipment. His fees are reasonable. I highly recommend him for all your fireplace needs read more

Michael did an amazing job getting my fireplace running. He clearly has a deep understanding of how these systems work and is able to trouble shoot them effectively. My experience with him was that he is incredibly honest and transparent and not someone who is trying to upsell you on things you don't need. I was able to get in touch with him quickly and have him come to check out the fireplace. He was able to solve my issue in 10 minutes. I imagine issues might be different for other people. I was impressed with his knowledge, communication, transparency, and ability to solve my issue. If I had a friend who needed someone who could fix their fireplace issues, I would send them to Michael. read more

Michael is the best! Our fireplace was not working and Michael determined that all we needed was a new receiver and battery pack. He was able to fix everything in an hour. I highly recommend using Michael if you have any issues with a fireplace! read more

Michael is THE fireplace guy and truly an expert in this field. He was able to rebuild my fireplace that was deemed "unsalvageable" according to another company. Not only did he have all the parts on hand but it took less than 3 hours. Labor and costs were very reasonable given the work he did. Highly recommended for all home gas fireplace concerns. Thank you Michael!!! read more

Mr. D'Arcy recently refurbished our gas synthetic log fireplace. He was very efficient, professional and the quality of his work was first rate. I am pleased to recommend him highly and would certainly use his services in the future. read more

I called Michael to ask about servicing my fireplace. He quoted me some numbers because he's a distance away which I thought were reasonable but the best part of the story is that he asked me to send him pictures to help me diagnose my problem and my fireplace is now working. I highly recommend this person. He even sent me a schematic diagram. Michael went over and above customer service definitely five stars. Thank you Michael. read more

Michael D'Arcy did an amazing job on my fireplace! He came in after I was ripped off by a highly disreputable and incompetent shyster of a contractor --- never ever hire West Coast Builders 2!. Michael was such a contrast! He was professional, competent, kind, and super easy to work with! He took a literal hole in the wall and turned it into a work of art. I've had my fireplace on nearly every night since. I absolutely love it! Michael is reliable--shows up when he says--and gets the job done, and done right. He shows up on time and is so easy to work with--definitely not cheap, but well worth it. (But cheap can buy you a whole lot of trouble--trust me, been there done that.) I really can't say enough good things about D'Arcy; I just wish I went with him in the first place. It would have saved me a ton of aggravation. Photos below really don't do it justice. The materials were from O'Kells Fireplace, the tile from Floor & Decor, and the guy who installed the tile was Mike Ragels--another good guy who gets the job done well and on time! read more

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Michael fixed our "unfixable" fireplace! We've had a gas fireplace for a long time and hired someone else to fix it when it was having trouble starting. That person said there was nothing they could do and eventually the fireplace stopped working altogether. We were referred to Michael by a fireplace store, who said he was "the guy" for fireplace repair and installation in the area. Not only did Michael get our fireplace working, he fixed the lingering problem the other guy said was unfixable, and our fireplace is working better than ever. A+ work! read more

Michael J D'Arcy, Fireplace Specialists - Fireplace is working better than ever! - Fireplace Services Near Me

I highly recommend Michael D"Arcy to anyone seeking help with their home gas fireplace. He is professional, extremely detail oriented and overall cost was very reasonable. The quality of work was excellent and he was true to his word in all aspects, including showing up when promised. He did a GREAT job. I will contact him for any future repairs. read more

Michael is probably one of the busiest guys around, so have patience. But he is great, knowledgeable and highly recommend.

Michael showed up on time, was clean, laid out a blanket to protect the work area, and observed COVID precautions the entire time. I found him to be very honest and was able to troubleshoot the poor performance of my fireplace without trying to up-sell me. He was knowledgeable and provided fair estimates for repair, replace, and complete overhaul. In the end I opted to repair and am very happy with the speed and quality of the work completed. I also am more knowledgeable about how my fireplace works as he explained everything very well. 10/10 would highly recommend. read more

Awesome reliable work and prompt Michael fixed and upgrade my old fireplace and saved me a lot of money. Recently helped my tenant with receiver signal. Awesome service read more

I was referred to Michael to repair my natural gas fireplace. I'm so thankful for the referral. He came out to my home and was very knowledgeable about what was going on with my fireplace. He was able to repair it in a timely manner. He even took the time to educate me on a few things regarding the work he was doing and what had been causing it to not work. I'll definitely contact him for any future work as well as refer him. read more

Great service! Fast and thorough. Highly recommend. Michael was able to solve my issue over the phone and help me think through future prevention. read more

Our fireplace with electronic ignition stopped igniting . We made at least 20+ calls looking for someone to fix it. Called Okells fireplace on a lark and sure enough Mike was there and came within an hour. and within a few minutes it was up and running perfectly. He showed me exactly what the problem was and how to fix it myself. Given I know so little about gas fireplaces he could have told us anything and charged us a small fortune to replace a number of expensive parts. The point is not only is he a master at his craft he has INTEGRITY. You can't put a dollar value on that ! Both my wife and I highly recommend Mike ! 6 stars :) Bill read more

I had an issue where my fireplace was not firing up using the remote. I called several places and most of them were booked up for several weeks and could not fix it before my family was coming into town. When I called Michael J D'Arcy, he asked me about the symptoms and suggested I replace the batteries in the receiver inside the fireplace. I did not even know these existed in there. Sure enough, that was the problem. He saved me quite a lot of money from not having a service call. I know who I will be calling next time I have a fireplace issue! read more

Michael communicated well and fixed our fireplace by installing a new log lighter. He came out on a Sunday with everything he needed to do the job and did excellent work. Enjoyed the first fire of the season with the new log lighter last evening and it was great! Highly recommended. read more

Michael did a great job with our project. We installed a Montigo 48" fireplace in a room with 12' ceilings. We're planning to add stone to the exterior next. Overall, pleased with the outcome. Michael wore a mask the whole time to be respectful of our COVID sensitivity. Project took about 3 weeks and then two more for inspector. read more

Michael J D'Arcy, Fireplace Specialists - Fireplace - Fireplace Services Near Me

My fireplace wasn't igniting. Michael walked me through troubleshooting the problem. He recommended a new transformer which solved the issue I would highly recommend Michael. None better. read more

Michael is responsive, highly experienced and professional. He solved my fireplace issue in five minutes. I would highly recommend his services. Thank you Michael. read more

I was referred to Mr. D'Arcy (Michael) from another fireplace contractor. Mr. D'Arcy called me back right away even knowing that he could not get to me as he is backed up - and tried to help me even though my unit is not really a fireplace, but an electric gas type of unit. He was very patient, and very informative - this is their busiest season with Thanksgiving and Christmas and everyone wanting their fireplaces serviced. I was most appreciative of his advice and willingness to help me. Most folks would not call back under these circumstances. We spoke twice on the phone with my further questions. I highly recommend him - hard to find folks like this and he knew about my unit, how many manufacturers there were during the time that my condo was built, and about the units and what I could expect, etc. I am in an escrow and it was a time sensitive issue. Thank you Michael - I ended up having to hire an inspector, as my agent would not let me light the pilot (apparently a liability issue). Debra E. read more

Michael was super helpful diagnosing an ignition issue on the fireplace over the phone. He offered to come out and fix it if it wasn't solved by the recommendations he offered. Simple fix and very helpful instructions! Thanks Michael! read more

From start to finish Michael D'arcy was a true professional. He is the best in Southern California for installing fireplaces from start to finish. the customer service I received was excellent! It was above and beyond what I had expected. The best fireplace specialist. Michael helped me purchase there right unit for my home at Wilshire and Okell's fireplace in Hermosa Beach. He delivered it and personally installed it. He hired drywall professionals to texture and paint the drywall. I am so happy he worked so meticulously. The result is a beautiful fireplace I will enjoy in my home. I would highly recommend Michael D'arcy for all your fireplace need from purchasing, installation, and servicing. He was available to answer all my questions during and after the installation. Many thanks to Mauricio and Robin of Wilshire and Okell's in Hermosa Beach. They are true professionals! read more

I had a minor issue with my fireplace that I needed to resolve before a reinspection the next day in order to sell my home. I had already moved out of state to was in a bit of a panic to get it resolved right away. Michael so kindly fit me into his schedule last minute and took care of the issue. I really appreciated his willingness to accommodate my issue and took care of it right away. read more

Michael was able to help me fix my fireplace over the phone by making a few adjustments from a couple of pictures I sent him. He is a true professional and knows his craft! His attention and care for his customers by making time to address even the most minor issues is second to none. He was able to walk me through and troubleshoot an issue even though his schedule was too busy for him to even have lunch. I'd recommend Michael to anyone for any job, nothing seems too big or too small for Michael to help you out. Thanks again Michael! read more

Michael brought my electric fireplace back to life after 5 years with calm expertise. He educated me on how parts of the system worked and was very thorough when cleaning and putting the system back together. The family is very happy with the results. read more

Michael originally thought the igniter was bad and we were looking to replace that. He then realized it was just a wire that was not connected and he was honest in telling me that. He could have replaced parts and I would have never known. Honesty goes a long way!! read more

Michael is a fireplace genius. My custom built outdoor fireplace stopped igniting. After a plumber and an electrician were unable to fix it, I started the long search for a fireplace repairman. I found Michael and he asked me to send him a picture of the igniter and he was able to diagnose the problem on the phone. After a minor adjustment, I'm back in business. Knowledge, experience and honesty are much appreciated these days. Fireplace repair is hard to find and Michael is my guy from now on. read more

I spoke with Michael. I thought I needed to have my chimney swept. Over the phone, he was so helpful and explained to me that I probably don't need that service with a gas fireplace, and gave me the reasons why. He doesn't do chimney sweeping, but said he'd help me in any way that he could. He gave me two referrals for what I actually may need. He even offered an inspection, and said he would help me out in any way. Most people would not have taken the time to educate me. He was so patient, and willing to help me understand, and also made sure that I had a carbon monoxide detector in the room with the fireplace. He cared about me and my safety. If I need repair, inspection, or installation, I would definitely call him, and no one else. read more

We had an issue with our fireplace and Michael proved he is incredibly knowledgeable and professional in resolving the issue. He is a pro at his profession and his diligence in resolving hard to determine problems proves it. I definitely recommend him as your go to fireplace expert. read more

Michael is a solid source of information and a fair businessman. Many fireplace services will try to turn a small job into a huge upswell based on scare tactics and your lack of info. Michael will tell you straight. read more

I ran into an issue with my electric fireplace. Michael was extremely helpful and knowledgable. His recomendations were priceless.

Our Town and Country fireplace did not start up at the beginning of the cold season and after reading all the great reviews on YELP we called Michael. He came out today ( Sunday ) and fixed the issue. It was a tiny little spider that has gotten into the ignitor ( WOW ). He is a very smart man and he knows what he is doing. So glad we found Michael. read more

Mike(owner) was very knowledgeable and gave us our choices and prices for repair. He didn't try to oversell us on things we didn't need. He left fireplace area clean. I appreciate he took pictures to show us the before and after since I'm not climbing into fireplace or up on roof. Pricing was fair. read more

What an honest, talented guy! I thought we were going to have a huge repair bill (which has happened to me in the past) getting our gas insert to work properly after being off all summer. Rather than sell me on unneeded repairs, he was able to diagnose the problem quickly and save me money to boot. read more

He sounds terrific. I've spoken to him several times and he was very nice and let me know that he's been very busy but would get around to me. I texted him for a couple months. Kept calling. If I managed to get him on the phone he'd again be very nice and say he'd soon be available. But after a while he just stopped responding. Not sure why he needs a yelp page if he can't take on new work. I'll give him two stars for the pictures I've seen of his other work and the fact that he was nice over the the phone. read more

Two thumbs up for Michael. I found him via Yelp. He answered the phone right away, responded quickly to questions, and was able to be at my home the very next day (we got lucky with his scheduling). I found him to be friendly, knowledgable and eager to do the best job possible for the most reasonable price. What more can you ask for in a contractor? I recommend him without reservation. read more

Couldn't be better. Honest talented man who knows his stuff. Michael fixes things and does not try to sell unnecessary parts. This way you can be sure not to over pay! He even cleaned my glass. Would recommend him highly for any fireplace as he knows them all. He also installs if you need that. read more