What an absolutely terrific business. The Professionalism, courtesy and kindness is far above any…read moreother jewelers that I have ever dealt with in the Lehigh Valley. There is no doubt I will be back there again. Many thanks to BONNIE for the outstanding service!!

Such a great experience. They are very honest helpful and pleasant to work with. The location is…read moresafe. You leave feeling like got a good deal.

Susan takes great pride and care in her work and it shows in the finished product. My fiancé came…read moreto Susan with a drawing of the ring he wanted to create for me and Susan made his vision into a beautiful reality. She also custom designed my wedding band and picked out the perfect ring for my new husband. We can't thank Susan enough for the wonderful job she did throughout the whole process, for being easy to work with, and for creating rings that I am thrilled to wear for the rest of my life.

During a recent trip to the Lehigh Valley, I searched for reputable jewelers and Susan Bella…read moreJewelry kept rising to the top of the recommended list. The reviews are legit. I walked in with something fairly specific in mind (new wedding band), yet Susan asked great questions and spent time educating me. Rather than simply pointing me to a case of options, she remained dedicated to helping me discover exactly what I was looking for. (a slightly custom piece). Extremely knowledgeable, friendly, and sincere, I understand how she earned her praise and positive reviews. Having visited several bigger retailers in my quest, my experience here reinforced my desire to support small business owners like Susan.

So back in the beginning of July 2025 I brought my antique mantle clock to this guy and asked if he…read morecould fix it. He said to come back in at the end of August or the beginning of September because he'd look at it again as he was booked up. Now mind you...he thoroughly looked at the clock inside and out and told me to bring it back.....which I did today. The minute I took it out of the bag he says "Oh...I don't think I work on these anymore." Then opened up the back looked at it again and said, "Yup...don't work on these anymore." I was more than flustered when I asked why he didn't tell me that back in July and he just said "Well I worked I them back then." No apologies for the inconvenience...nothing. Then he said he thought a guy in Nazareth works on clocks like my mantle clock. I asked for the guy's name and he said, " I dunno." I said thanks for nothing and left. I was more than a little upset being I woke up early to take this precious piece of my family history to the Fair Grounds to this joker in the hope of it being fixed and finally hearing its chimes after it being silent for so many years. DO NOT take your precious pieces to this place. This guy's personality is a total turn off.

Have owned a Loricron 4/4 Westminster regulator wall clock for decades that suddenly stopped…read moreworking on Christmas. Called shop on morning of Saturday 1/4/2025; brought the clock in circa 11am; repair person diagnosed the problem on the spot; even had an upgraded replacement mechanism in stock; received a call around 1:30 PM the same day that the clock was repaired - simply outstanding!!! The clock is working perfectly, and the new mechanism has more features than the original. Repair person even took time to explain the new mechanism operation; gave me some tips along with instruction sheet for proper setting and battery replacement. They even offer a 1-year warranty on the repair with proof of purchase. Tough to find a clock/watch repair person these days, let alone one that seems to know what he is doing. Couldn't be more pleased with the service even though some might find the repair cost a bit pricey (you get what you pay for IMHO). Am looking forward to many more years of use on a model of clock no longer in production that we just love.

Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

Redd and Co is hands down the best jeweler in the Lehigh Valley. From the moment you step in the…read morestore you are getting the best service. Everyone there is so helpful. From polishing jewelry to purchasing , they have the best quality for the best prices. I have had multiple friends buy engagement rings from Redd and they are all over the moon with their purchase. Redd will make sure you are satisfied no matter what! 12/10 , that's how impressive this shop and staff are!

Very exquisite jewelry store with plenty of parking available. Workers are very friendly and well…read moreinformed in the jewelry business. We received the best prices for our dearest jewelry pieces. One on one customer service made the whole process go smoothly and in a timely manner. Thanks again Red!

Very professional and experienced. Had two grandfather clocks serviced. It's hard to find artisans…read morewho are knowledgeable, experienced, and professional.

I couldn't be happier with the service at Clockworks in Paoli, PA. I brought in my antique Ansonia…read moreQueen Elizabeth 8-day wall clock (circa 1890) after the chime spring broke during winding. They estimated a 2-week turnaround but had it ready in just one week! The movement was completely disassembled and cleaned, and both the chime and clock springs were replaced. I received detailed photos of the process and the reassembled clock, which was a fantastic touch. Upon pickup, they gave me a tutorial on proper operation and care. Their skill, professionalism, and attention to detail are top-notch. If you have an antique clock in need of expert care, this is the place to go!

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

We showed up with the intent of just browsing for an engagement ring, but ended up finding a number…read moreof rings that we liked. Had dedicated service from Ashley, who took the time to show us everything we wanted to see, started a profile to compile what we liked best, then helped us narrow desires for settings and stones. She was very knowledgeable and answered all our questions, while also providing invaluable information on what to consider when buying. We left feeling very satisfied with the experience and that Bixler's is a very good option for buying a ring there.

Website says open until 6. We arrived at 5 to find the store is closed. Very frustrating.read more