Great company! It has the brightest and hardest working people. They are great problem solvers and…read morecan troubleshoot any problems you might have.

Steve went above and beyond helping me with my issue. He took the time explaining the issue as well…read moreas what caused it and what to look out for in the future. As a first time homeowner this extra time, answering all questions showed me what truly top notch service AMT HVAC provides! I will be using him again for all my HVAC maintenance needs. Thank you!

Very unprofessional company. Rude sales person. In 40+ years this is only the 2nd bad review I've…read moreever written. I highly recommend not using this company.

Great company and service!…read more Jose R came out today to perform yearly maintenance on our furnace and was extremely professional and knowledgeable. He explained and showed me how important yearly cleaning was for the system. Jose is a wealth of knowledge and went out of his way to explain what he was doing - he is a asset to the company. From the start Taylor was great explaining prices and getting me on the schedule. Its nice to have a great services at a reasonable price - keep up the good work! Thanks!

We had an extremely disappointing experience with Andrew DiPietro's Climate Zone, after spending…read moreover $40,000 on a whole-home heat pump heating and cooling system in May 2024. While the cooling works fine, the first-floor units cannot maintain comfortable temperatures during normal New England winter weather. When outdoor temperatures drop below ~40°F, the system struggles to heat the space above the low 60s, and during colder weather temperatures can fall into the 50s. These Lennox low-temperature units were represented as being capable of operating down to 5°F, so this performance is unacceptable for a primary heating system. Before installation, we were told supplemental gas heat might only be needed on "very cold" days. We reasonably understood that to mean single-digit temperatures, not typical winter temperatures in the 20s and 30s. , Technicians twice confirmed in fall 2024 that our units were functioning properly, but we were still very uncomfortable. Climate Zone did not respond to repeated requests for help throughout the winter. We eventually contacted Mass Save, another HVAC contractor, and the Massachusetts Attorney General's office for assistance. Mass Save informed us that Climate Zone failed to document a required Manual J calculation and failed to obtain a permit (verified by Boston Inspectional Services). Another reputable HVAC contractor told us the system was improperly designed for airflow and heating distribution and suggested the setup likely would not have passed inspection. We were also told that reputable contractors would typically correct issues like this at no cost to the homeowner. The Attorney General's Office attempted to mediate, but Andy refused to cooperate. The only solution ultimately offered by Andy was to install a supplemental electric baseboard heater (which is more costly and less efficient), despite the fact that we paid for a whole-home heat pump system intended to handle our heating needs efficiently. Throughout our dealings, Andy did not behave respectfully and refused to take accountability. The experience was frustrating due to the lack of communication and accountability, and the unwillingness to find a meaningful solution. Our contract included a "100% Satisfaction Guarantee," but in practice we were left with an expensive system that does not adequately heat our home during much of the fall, early spring, and all winter. Consequently, we must still rely on our gas heat system, defeating the purpose of reducing greenhouse gas emissions through energy efficient upgrades. I urge you to save yourself the stress and have your project completed by a reputable contractor. The systems in place designed to protect consumers are no guarantee.

Booked Jan 7, 10-12 window. No show. Called at 1 -- "you're next." Called at 4 -- "you're next."…read moreAsked why the same promise 3 hours later = got attitude. Manager called next day to say they refuse to service me because I was "fresh" to CS. Zero accountability, zero respect for customers' time. Horrible company. Go anywhere else. Use whichever version feels right to you. Both get the point across strongly while staying believable. Good luck -- sorry you had to deal with this nonsense.

After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

I can't recommend Warrior highly enough. After being told that my whole AC system needed to be…read morereplaced, by another hard sell company, I reached out to Gil because of his high ratings by everyone. Am I glad I did. Gil came out the same day I reached out and went through the system with me explaining everything he saw. While my system is old, he saw that my immediate problem was the motor. He went out to get a new motor for me and installed it that day. Sure enough, problem solved. Gil is knowledgeable, friendly, responsive, reasonably priced, and honest as the day is long. He's my guy from this day on.

I needed a new furnace and when Bryan came to give a quote, he was prompt, courteous, and…read morepatiently answered all my questions. He was also great about encouraging me to do some research so I'd know better what I was getting. The price was excellent, and the work was done cleanly and efficiently. He then took time to show me everything and explain what he'd done. I was dreading this whole ordeal, and it was so easy - and the outcome was excellent. Highly recommend!!!!!!

During the 2023 polar vortex, at 1AM of course, our plumbing pipe burst sending water along the…read morewalls down 2 flights. Luckily we were home and cut the main water off but needed a plumber first thing in the morning on a Sunday. We were striking out. No calls back. Voicemails upon voicemails to several companies and local plumbers. We were fairly new to the home and area and did not establish any plumbing service with anyone. Some companies were only responding to established customers first. We found several people on social media (FB) had recommended David's Plumbing on local community pages. We gave it a try. He picked up but you can tell he was moving from job site to job site. He squeezed in a visit to our home that same day in the early afternoon. The pipe ran along a very poorly insulated and tight crawl space. In about an hour, the pipe was repaired. He released the air and pressure from the entire system. He examined the basement and the system. He tested and ensured all worked properly. David was kind, knowledgeable, and professional. He showed up in his company vehicle with everything needed to complete the job on site. We found his rate to be extremely reasonable given the repair, the location of the burst-pipe, and the same-day service call. We highly recommend David Plumbing and will be using him moving forward for all our plumbing needs. He is fully licensed and certified.

Have been using Stark and Cronk for YEARS and didn't even question when they merged / sold to /…read morejoined Uptack Plumbing. Same great service. Highly recommend.

Greedy, slimeballs DO NOT USE. Told me I needed a new boiler and they legally had to shut it down…read morein the middle of winter and would get me a quote for new one right away. Didnt get a quote for 2 weeks later and got a second opinion from who said they were full of it and trying upsell me and that the boiler was perfectly safe to use.

My air conditioning system failed (of course) during an extreme hot stretch. Shawn responded…read morequickly, handled some complications expertly and got me up and running quickly. The system is performing beautifully. This guy really knows what he is doing. Price was very good too.

My water heater suddenly broke. I called Shawn's plumbing. He came out that day to assess the…read moresituation. He was back the next morning at 10 AM with a new water heater. Installed everything by 1 PM. I had a shower by 130. Less than 24 hours later I was all set. Very competitive pricing. My basement was not easy to get in through the bulkhead and he managed to get everything in Shawn was professional, courteous, reasonable prices. I definitely recommend.

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.

Johnson Plumbing replaced two water heaters in my rental property. Everything went well. Their…read morecommunication with my tenants was very good. The equipment came with a 10-year manufacturer's warrantee.

Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.