I wanted to love this salon, had my first appt last year with a stylist, initial cut was ok, the…read morestylist didn't really understand my request for a layered cut for volume. Second cut was better, however, I have been scheduled and rescheduled and rescheduled. My original stylist left, and I was put with someone else, then canceled and put with another stylist, got my hair cut, was ok, then this stylist was no longer there so I was put with another and this cut was just way below average, and the price had increased without any advance notice. I don't know why they have so much turnover, prior to coming here, I had the same hairstylist for years and years until she sadly moved away. I need to find a new place as these haircuts have been mid at best and they can't seem to keep their stylists.

I've had two disappointing color experiences at this salon and one particularly insulting…read moreinteraction with reception in Shelton. First appointment (March): I requested a bronde/ash blonde color but ended up with gold/yellow hair. I returned a few days later for toner to correct my hair by the same stylist, but the result still didn't match what I asked for. I was told "to wait a few weeks" to see how the color washed out. Second appointment (June): this was pre-booked during my March visit. I arrived early with my one-year-old but realized I had forgotten his entertainment bag. I let the front desk know I was here but needed to quickly run home to get it, so we wouldn't disrupt customers. Despite being a returning client, I was told they would give away my slot if I wasn't back within 15 minutes of my appointment time. There was zero flexibility or understanding offered. Owner intervention: after I posted a yelp review after my experience with reception, the owner reached out right away to investigate. She later provided a $100 voucher and arranged for a senior stylist to do my hair at the original stylists rate. When I mentioned I didn't feel comfortable returning to the Shelton location, she offered the option to go to New Canaan. Ultimately, since the stylist had an earlier cancellation and was local to Shelton, they went above and beyond to have me come in on a day they are normally closed. That level of care and service was genuinely impressive. Make-up appointment with senior stylist: once again, I came prepared with clear inspiration photos of ashy blonde hair. Instead, I received golden blonde. When I gave feedback via email to the owner, I was told by them that the ash tone I requested would make my hair look "dull" and "darker" and could only be achieved with a full head of highlights-despite the fact that I had a full head of highlights done a few short months ago. That explanation didn't align with the bright, dimensional Inspiration photos I provided, especially given my existing base. While I truly appreciate the owners commitment to customer satisfaction, the consistent inability to deliver the specific ashy tone I've asked for points to a technical gap in skill or approach. I hesitated to reach out to the owner after this appointment because I didn't want to be perceived as a "problem customer"-first for the Yelp review about how I was treated as a mom and repeat guest, and now again for being disappointed with the final result from this session. But the truth is, clients paying premium prices deserve to receive the color they request the FIRST time they request-especially when they come prepared, clear, and open to direction. The customer service recovery was excellent. But the core service-the color-still misses the mark. Photo and inspo for reference.

Panache Hair Design did the hair and makeup for my wedding for me, my bridesmaids and mother. They…read morewere organized, friendly and efficient. We all looked fabulous for the entire day - both hair and makeup! Received many compliments from guests. We definitely made the right choice! Thank you so much!

I came here on a recommendation from a family member & I am glad I did! Amanda did an awesome job…read moreat giving me the blonde I wanted. She is very nice, works fast & efficiently. We chopped off the dead ends so it looks so much more healthy. It looked so pretty when she was done. It was a little pricier than I had planned on, but everything has gone up & she had to use a lot of product because I have a lot of hair, so it's okay, I would still go back!

Excellent salon! I needed a change and decided to try them..my stylist did an amazing job with my…read morehair and I loved the quiet and clean environment!

Best Salon in the area. Paula is amazing and gives me the perfect cut every time! She listens and…read morealways provides creative input. Appointment are always on time, no waiting. Highly recommended!

My very long hair needed a major trim. Having long hair is a huge part of my personality, so I get…read morereally tense when I finally get to the point where something has to be done. This is also why I tend to put it off longer than I should. Chris was my operator and she is fantastic. She is energetic, personable, and put me at ease right away. The whole shop has a comfortable, welcoming feel to it, and the prices are very reasonable. I am very pleased with the cut. It is still very long and looks better than it has in many years. This was a great experience, I recommend Hair Language highly and I will definitely be back! Five stars for sure.

I'm from out of town and stopped in for a wash and cut. I felt welcomed there and am very happy…read morewith my haircut.

Maria always does my highlights and haircuts and she is phenomenal!! Easy process and always comes…read moreout beautiful, can't recommend her enough!

I think I just died and went to heaven! No, really I got a facial at Aqua Salon, but the two are…read moreeasily confused. Brittany was amazing! She was so gentle and did a great job evaluating my skin to tailor the facial to my needs (moisture!). The products were top quality. The best part was rather than leaving me alone in the dark while the mask set, Brittany gave me a soothing shoulder and neck massage. It's that kind of attention, detail, and extra care that sets Aqua Spa apart from other salons. I HIGHLY recommend Aqua--and you know my next appointment is already booked!

I just had my hair done by paulina and i'm so happy with my experience!! She was so kind and very…read moretalented. It was my first time at the salon but I will definitely be coming back for routine haircuts and touch ups.

I was a first time customer today and all I can say is Paulina was wonderful! We had a full…read moreconsultation and I was so happy with the end result. I will be going back regularly now.

Veronika is the best. I have very thin hair and the way she cuts it makes my hair full again.read more

Nice local spa the facility is in a renovated house, so the atmosphere is eclectic.. It was my…read moredaughter's birthday so we both had facial's and our eye lashes tinted. Both treatments were fabulous and we would go back. I would just suggest that while your waiting the person at the front should offer you a bottle of water... just so you feel a bit more pampered from the on set. Plenty of parking and they also offer hair services.

Amy is an artist. She makes my hair look amazing and I constantly change the color. I'm a natural…read moreblond but am kinda obsessed with Moira from, "Schitt's Creek" so I always come in with crazy ideas and Amy obliges. Plus she's like a psychiatrist, bar tender and colorist all rolled into one because she listens to my "stuff". I love getting my hair done because it's like spending the afternoon with friends. The vibe is chill and fun and they have really good cookies and tea. They don't mind if I snooze under the hair dryer.

I will never go anywhere again! In particular after looking at their Instagram (@jvhairdesignct) I…read moreknew I wanted their stylist Jaycie to do my balyage. My hair is very thick and unruly so I'm nervous whenever I go into salons, but jaycie took great care of me. She listened to exactly what I wanted and let me show her pictures for inspiration (letting me know of course it can't be replicated exactly because everyone has different hair). I also told her if my struggles with brass coloring and she was quick to help me switch shampoos to one that will make it more platinum. She spent hours on my hair and I've got there for two years now. I live all the way in Massachusetts but I always make the trek back to get my balyage refreshed. Also the entire staff is wonderful and the salon is incredibly clean. Thank you J V!