Dr. Sontrop is my favorite doctor; ever. She is gracious, kind, and caring while being thorough…read more She is able to address all of my health concerns re: endocrinology. I appreciate this. I used to see 3 different doctors and had to do all the footwork to get them to share information. I have never experienced better disease management or more thorough and compassionate care. Dr. Sontrop is also just so on top of her charting, referrals, etc. I always just feel like at Polyclinic and Dr. Sontrop's office - I'm in good hands.

He has been my doctor for more than 15 years. He is very nice and listens to you. While he tends to…read morebe a very re-assuring doctor, he is also very prudent and doesn't hesitate to order additional lab work when there is any doubt in his mind. It is also easy to get an appointment in case of emergencies.

New patient. Left my ID at home, foolishly. I offered to go and get it, and gave them a credit…read morecard with my picture on it in the meantime. Sat and waited for an hour. Friedman strode in looking harried and asked "What are you here for today?" with a puss on his face. Before I finished answering, he interrupted with "Look, I can't see you without an ID." I said "I told the receptionist I could go get it. I live about two blocks away." "If you're not happy with the care, you can go somewhere else." So I did. Very strange and unpleasant interaction. My fault for not having an ID, but what an A-hole. Best I can figure, I was labeled suspicious for not having my ID and shown the door. He also wouldn't give me my chart when I left. Not recommended.

The last time I'd classify one of my doctors as "good" was when I was a kid and my family practice…read moredoc was a marvel. Engaging, patient, unhurried and knowledgeable. Sure he once broke both legs jumping off a boat into 4' deep water and getting medical advice from a dude with giant casts on both of his legs was a little suspect, but I digress. Since that doctor I've had a long string of managed care zombies. Every single one has made a snap judgment based on the first symptom or two they heard and hustled me along. I had one doc say "You need to lose some weight" based on my BMI, not bothering to note that I was at the time a bodybuilder with single digit body fat (his advice would be correct nowadays, but again I digress). Dr. Friedman, who I chose totally at random as the nearest doctor who took my insurance, has been an unexpected joy. He's very kind, listens to his patients, doesn't rush you at all and seriously knows his stuff. He has also worked in the area for a very long time and has extensive connections in the local medical community. I've gotten a couple of referrals from him and they both worked out wonderfully. To be fair his office is a little dated-feeling and could use a facelift, but that hasn't affected the quality of care I've received at all. I'd much rather have a great doctor with a 70's-feeling office than a mediocre doctor in a state of the art facility, which seems all too common these days.

A wonderful pediatric practitioner…read more I'm so pleased to have had Susie caring for my daughter over the years. I've been going to Virginia Mason for pediatric care a long time and have always been happy with their level of service. Their downtown clinic was excellent and my old pediatrician was incredible. So when he left, I was concerned. I was lucky to find Susie. She has an incredible bedside manner with children and adults. She explains things clearly and treats my kiddo with respect. She's always been available for the sudden injury, rash or new epidemic. And she's always a treat to see on the annual check ups. And it really is nice to have the same practitioner seeing my daughter. As a former medical care provider, it helps so much to see a patient consistently in order to track their progress. Even after moving to Ballard, I am still happy to make the trip across town to see Susie and would follow her wherever her career takes her in Seattle. Great provider!

Susie is wonderful. I think she is the best medical provider offered at Sand Point Pediatrics…read more After floundering when our MD didn't really offer office hours anymore - I found Susie and I've been booking appts with her ever since. She exudes warmth, comfort & care. Very knowledgeable & has been excellent with my children (and myself).

Staff is extremely professional and helpful. Such a great environment. Also, the doctor Karissa,…read morewho I saw was incredible. She was very knowledgeable and extremely helpful. I love this place and the staff! 10/10 hands down!

Gear place for medical treatment!…read more I have been going for years and always receive prompt and good care. Friendly and they remember who you are.

Run, she is trying to prey upon people that are desperate to get better. I was charged $680 for my…read morefirst appt. and made to sign 21 pages of documents that basically absolve her of anything if something goes awry. I should have read the reviews before I even sent them any money. Once I called to cancel my appt., she did not refund any of my money saying it was too late. This is a money grab, unless you have unlimited money and years to spend on tests and treatments.

Just the most unprofessional experience; such a rude and aggressive front desk person Makala and…read more$600 for no treatment plan. Prepare for years of $300 visits that are unprofessional with no clear plan.

Here is a doctor that will listen and take his time explaining diagnoses and truly caring for his…read morepatients. Ive been seeing Dr Zend since 2017 and my quality of life has improved 100 percent! Make an appointment today!

If I could give this medical practice zero stars I would. My wife has been a patient of Dr. Zend's…read moresince June, 2017 to treat opioid dependency using Suboxone. If you suffer with addiction, do not go to this clinic. Cash only for addiction treatment. He is happy to take your money and then leave you hanging out to dry when you need him. It would be in Dr. Zend's best interest to look at his office practices and staff. There is a good chance he's not getting all the information from his staff or any at all. Corolla seems to run the show, not the doctor. On March 16, 2018, she was hospitalized for exacerbated asthma, Influenza B, and hospital-acquired pneumonia. She was in the hospital for 10 days. She was in severe pain and contacted Dr. Zend's office. She spoke with Corolla. My wife explained to Corolla what was going on and was falsely accused by Corolla of relapsing?? I called their office since my wife was extremely sick in the hospital and did not need this added stress. Corolla told me the same thing but had no facts to back up her accusation, only that my wife had no showed an appointment recently (which she rescheduled and saw Dr. Zend). Corolla was rude, unprofessional, and should not work in any medical setting given her lack of compassion. Medical office staff should not accuse patients of anything unless there is proof or concern in the medical file. My wife needed to talk to Dr. Zend about pain management in the hospital and after care to return to her treatment protocol (she could not breathe, she had the flu, pleurisy in her lungs, and staphylococcus pneumonia from being in the hospital). Needless to say, when she called to schedule an appointment with Dr. Zend on March 26th, after being discharged from the hospital, Corolla told her she had been discharged as a patient. No reason was given. She had never been subject to discipline, failed any tests, and had only missed an appointment because we had a sick child. Several messages were left with Corolla and the receptionist for Dr. Zend to call but no calls were returned by Dr. Zend. Save your money, save your time, and find a better doctor. We will be filing a complaint with the WA Department of Health. His practices should be reviewed. I state this because in my conversation with Corolla on March 20, 2018, she stated to me that Dr. Zend "has to think about his medical license" and cannot worry about situations like this?? Worry about what situation, my wife had the flu and pneumonia and here you are making false accusations. It all comes down to making a buck in your cash based medical practice, instead of listening to your patient and treating a patient who gets the flu during flu season.

LOVE this provider. He is extremely attentive, caring and and dedicated to helping his patients…read morefeel better all the way around. I would recommend anyone looking for a new Doctor, see Andy Kruse in Marysville.

There are no words to say how great this provider is. Andy is very thorough. He is thoughtful and…read moremostly caring. I refer all my friends to Andy. He clearly has the knowledge to handle all of my health care needs. When the news is not the best, I leave with a clear understanding. When it is good news we rejoice together. He explains my situations and I don't leave without a full understanding and a positive attitude to get through things. He takes care of me! He is a 5 star medical provider and I recommend him to anyone that is looking for a top of the line provider.