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    Providence Monroe Family Practice

    2.7 (18 reviews)
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    Updated 1 month ago

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    Providence Monroe Walk-In Care - This was just from one ear!

    Providence Monroe Walk-In Care

    2.9(15 reviews)
    0.0 mi

    Well today was an excellent experience was able to get in to get my TB Test Checked and it went…read morevery well Heather the RN who helped me is super kind and also the receptionist is very friendly all of them are and the TB Check was very quick definitely going through it again

    I would give zero stars if I could! The "care" I received from Dr. Grace T. Dy at the Monroe…read morewalk-in clinic was the worst experience I have ever received and she was completely incompetent. I have a call into their senior medical manager right now to see to it that she cant treat any other patient the way she treated me. Do NOT be seen by her if you wish to get real care. I have been having a 102.5 fever off and on since Sunday with horrible aches and fatigue, which all came on very suddenly after a cold virus I had weeks ago, so I thought it could be pneumonia or a bacterial infection. On top of being dismissive, this "doctor" just told me to keep taking Tylenol and that it was a virus, in her opinion, since the xray didnt show pneumonia. She listened to me for literally one second with the stethoscope and was moving it constantly, so there was no way she could have heard my passage of air adaquately. She was super rude at the end when she rushed in, after my tests, and said, "it's a virus! There are hundreds of them out there, I mean... we can't test for every single virus! There are tons that carry a fever!" She said this with a rude voice and I followed with, "uh... I know there are hundreds of viruses, but many viruses do not just show up immediately and come on suddenly with a sustained fever of 102.5!" She then muffled under her curt breath, "well... that's true... but... it's viral. There's nothing I can do. Keep taking Tylenol." There was no "I hope you feel better." Nothing. She gets up and quickly exits. Her nurse was no better- I felt like we were being treated by soul-less AI robotics. I had my darling 11 year old daughter with me and she was asking good questions during my care and the admitting nurse was brushing her off constantly, so I answered my daughter in front of the nurse and did the nurse's job. Seriously- I have no idea why we were treated so rudely. The "doctor" didn't listen to my daughter's breathing for longer than 2 seconds and never told her to take deep breaths. When I told her that my husband could hear crackling, she said with a doubting tone, "oh... so... he has a stethoscope?!" I responded kindly, "yes... he is an EMT and knows well how to listen to breathing." Such rude demeanor. I don't know how she is considered a real doctor. I am pretty sure I am perspnally dealing with something bacterial here, and she completely wrote me off and didn't follow any additional testing, but rudely kept saying, "there's tons of viruses! It could be anything!" Ugh. We are sweet people and I was ready to engage graciously, but "Dr" Grace T Dy is clearly not committed to the same things. I will never see her again.

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    Providence Monroe Family Practice - familydr - Updated June 2026

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