I had my first appointment w/Eye Asso yesterday. From the moment I walked in, every team member was…read morehelpful, patient, kind, focused and efficient. From Jezica who checked me in, Draven who did all the preliminary tests, Olivia who preppped me for Dr Armentrout, to Sadie who checked me out, and called me back today to get me scheduled in Santa Fe (where I live) in a timely manner, everyone was caring and helpful. My longest wait was to see the doctor, but Draven updated me as to place in the cue, and the wait was maybe 20min with multiple people ahead of me. Dr Armentrout took the time to show and explain everything to me, including the diagnosis, ongoing treatment plans, and what to expect going forward with treatment. And I'm taking the time to write this review because the reviews I saw, might have discouraged me from following through here if I'd seen them earlier. Luckily I had not. Because I received excellent, knowledgeable, considerate care from the moment I entered right up to scheduling my next appointment at EA SF. Thank you to everyone at EA ABQ, you were great!!!

As a Certified Ophthalmic Technician myself, I can say I would give 5 stars if Eye Associates of…read moreNew Mexico were to hire Certified Ophthalmic assistants or technicians. They don't. The "medical staff" are clerks. One such person was seen, by me, wiping the slit lamp chin rest and tonometer tip with the same dirty prep pad.

Two bad experiences in a row by two different technicians of the practice left me wondering if the…read moretechnicians were properly trained. Compound it with long waiting lines (some over an hour wait), crowded waiting rooms, and a staff with attitudes made me rethink my treatment. I requested a referral to Eye associates. In February of 2026, I went for an eye injection to dry up some liquid that had spilled into my eye when a small eye vein popped causing loss of vision. This procedure requires the eye being numbed so the injection does not hurt. The technician performing the prepping of my eye gave me two doses of numbing drops. Normally the third numbing drop is given a couple of minutes before the doctor actually injects the eye. The doctor was already injecting my eye when the technician reached over the doctor's shoulder to drop the third numbing drop. My eye hurt and kept hurting for a couple of days. This procedure is a series of injections, once a month, which started last year around May/June. It is not supposed to hurt if numbed properly. Then on March 23rd, I went for an eye exam that required injecting a colored dye into my arm while a technician followed the blood flow on computer. After four unsuccessful attempts, by a technician, to inject the dye into my arm, I stopped the test. The technician drawing blood was either not a trained phlebotomist or she lacked the experience required for proper drawing of blood. It hurt every time she stuck the needle into my arm only to fail to find a vein. Are these people even certified in their job?

Dr. Roybal and his team have consistently been great to work with. You can tell they are passionate…read moreand really care about their patients. Grateful to have him in our community! Always answers my questions and takes time to make sure I understand. Highly recommend.

I took my damaged glasses in expecting to have to buy a new frame after accidentally stepping on…read morethem. The sales associate took them, found the new part, and returned them. She didn't even charge me for the replacement frame or her time! The entire process from walking into the store and leaving with my fully repaired glasses took less than 10 minutes!

Fuck this place, ladies at the front are so rude and do not care about your time! STAY AWAY !read more

Dr. Bradley saved my husband's eyesight. My husband woke up with no vision in one eye, Dr. Bradley…read moresaw him (coming into the office on a day off) immediately and sent him to a retina specialist. His eyesight is now fine. Dr. Bradley is professional, experienced, and compassionate.

If you don't go to Dr. Bradley, you are missing out on a wonderful experience with a doctor that…read moretakes time with you to answer questions and explain everything to you and not quickly push you out the door for the next patient. I have been going to Dr. Bradley since I moved to Santa Fe five years ago, and I would NEVER consider going to anyone else. He is just that good! His receptionist is the sweetest lady too! Overall, this is the BEST experience you will have with an eye doctor. Period.

Performed surgery on my eye that I didn't need and made my vision worse. Afterwords they told me…read morethat they did nothing wrong and that I should see a neurologist. Also made me wait for over an hour for two of my appointments. It feels like you're in a factory. Terrible place. Don't go there !

This place sucks. I have no idea why they make appointments. It's worst than a nail shop! Waited 40…read morepast my appointment time to be seen. PLUS THE ADDITIONAL 20 min they asked us to arrive before the actually appointment! And wait for a lady to read the letter things. Wait again for the lab. Waiting AGAIN in the THIRD PATIENT LOBBY, to see the doctor. Is all the in the same 10 feet apart i practically have toured the whole bottom floor by now. Still waiting .. Waited for nothing, the doctor of course talked to us for less than 5 min didn't ask if we had questions. WHILE HE WAS TALKING the nurse or assistant walked in which was very distracting she sat down and started typing on the computer Takes us to check out THERES A WAIT TO CHECK OUT Left at 5 pm on the dot you do the math for 5 min for a doctor

Simply the best ophthalmologist in New Mexico. That's all you can say. Kivaread more

Horrible. Horrible bedside manner. I've never had a prescription for xanax but could use one after…read morean appointment with this doctor.

Yay, they have a Santa Fe location! One of the best decisions I've ever made was getting RLE-…read morerefractive lens exchange surgery. I no longer need glasses. It has been life changing. Dr. Melendez is the absolute best!!!!

From the owner: Juliette Eye Institute in Santa Fe, NM, is a leading eye care center specializing in advanced…read moreprocedures such as EVO ICL, Refractive Lens Exchange, and Cataract Surgery. What sets us apart is our commitment to personalized care and cutting-edge technology to provide the best possible outcomes for our patients. Whether considering vision correction or seeking treatment for cataracts, our team of experienced professionals is dedicated to helping you achieve optimal eye health. Visit us today to experience the difference at Juliette Eye Institute.

Dr. Hamashige no longer works at this office. And they give no information as to his whereabouts…read more Very strange

Sean Hamashige is a really good optometrist. He's polite and easy to talk to. I always came out…read moreof the appointment in a good mood. Unfortunately Accent Vision Specialists which is the place where he worked didn't inform me that he had resigned. I'm not going back there but I would go back to Sean if I could.

I have been a patient of Dr. Jonathan Botwin for a few years now and I could not be more pleased…read more Dr. Jonathan is professional, thorough and very knowledgeable. I wouldn't trust my eyes to anyone else! As well, Oculus Optical is awesome! Annika is so client oriented--she is very knowledgeable and caring (she is my eyewear fashion consultant!).

Husband and I have been having regular exams for many years. We have always felt that the exams…read morewere thorough and follow-up was very good. Lenses/frames are quite pricey, but of very good quality. Would like to mention Julie specifically. She has assisted me several times over the years. Last year she caught an omission in my prescription (from university) as there were not prisms noted on the prescription. She made me aware of it, I got a new Rx and then proceeded to have the glasses made correctly. That saved me a lot of money, as I did not have to have the lenses made twice. She is always so cordial, efficient and knowledgeable. I just ordered another set of lenses put into frames and the whole process was smooth as silk. Hope to work with her again.