This is my go to spot, the staff is super helpful, they've got a great selection, it's clean, and…read morewell organized.

Was excited to find this shop as there are not many hobby shops in the area. The excitement was…read morequickly extinguished when they oversold an item on their website and did nothing to notify me for 2 days until I drove to their shop 30 minutes away and the employees had done nothing with my order. Upon warning other customers in their discord, they kicked me and blocked me so no one would see my honest review. Then via email they called me malicious, aggressive and negative when their mistake was completely out of my control. Highly defensive, excuses for everything just like the other negative reviews below, I won't be returning.

So another relocation, but not just down the street this time. In 2023, The wrecking ball was…read morecoming for the Galleria mall and Westchester Trains & Hobbies became refugees again to find a new home. Unfortunately for me, the new place is 25 miles further north at the Jefferson Valley Mall. This is as far as you can go in Westchester county because Putnam county is just across the street. Like most malls across the country, JVM is not doing great, with not a lot of tenants or customers and it just seems to be barely hanging on. At least their anchor store, Macy's hasn't bailed yet. I'm hardly ever up this way, but when I am, I'll stop in at WTH to see any new stuff (and to see the old stuff). The new store has almost as big a footprint as the Galleria store, but way bigger than the previous White Plains mall one, which got the wrecking ball also (I'm not sure if that's a good omen). Everything was moved here, every plane, train & automobile (literally) and even Barbie (but no Oppenheimer). John told me he has big plans for the new store and to check back for new inventory soon. Each aisle has a hobby specialty. The biggest proportion is in the back where all the model trains reside. Glass cabinets are filled with vintage Lionel trains and other well known brands. The Hot Wheels collection made it over, as well as the Barbie and Hess truck collections. But my main hobby focus are model airplanes and ships and their collection of old kits is pretty impressive. They get new old kits all the time by buying up old collections and reselling. This trip, I got (3) 70's-80's nostalgic plastic airplane kits that I've had or wanted since I was a kid. I could wander the aisles here all day and they would have to kick me out. Maybe I'll go back after I grab some lunch at the food court...

The store is amazing. The staff is great. They have train,…read moretoys, diecast,legos,pops barbies. Models and hobby supplies and so much more. 3000sqft of wow

Absolutely cannot wait to go again and tell everyone how amazing this gem of a hobby shop is!!!!read more

This place has been great! sure you can get things cheaper online but this is one of those hobbies…read morewhere the experience is part of the fun. Black Al is the man even though he tells me i waste my money on nonsense but i call it trial and error lol. I can never remember the hours and Al has stayed an hour or so late multiple times helping me out as well as the owner Alan. I wish i could remember the others names because its like everyone there has zero problems going above and beyond! This place is like a sun burned pecker.... You cant beat it!!!

For trading and sports cards, this place is overpriced. They always sell far above retail for…read moreproduct you can find down the road at Target for MSRP. The people who work there have zero sports knowledge, and they barely know anything about TCGs either. They also have attitudes. I've yet to meet someone friendly there. Just a bunch of dorks who can't get a real job. Drive a little further and spend your money at a place where the staff knows the product and they don't try to rip you off.

Sells fake Pokemon cards. And will not refund. Through Walmart. Be aware of the scammersread more

Knowledgeable staff also very friendly and welcoming. Good selection of rc and static models…read more Also lots of paint and tools. Highly recommended

I bought my first RC car here 40 years ago and they sold me the last RC car I bought. They're a…read moregroup of great guys, a wealth of knowledge, and walking in there is half hang out and half store.

Extremely unwelcoming and rude staff -- worst first impression I've had at a TCG store…read more I walked in 15 minutes after opening, politely greeted the employee, and asked about hanging out in store prior to the event schedule, only to be snapped at with "no thats what no free play means" and then talked down to in a serious, condescending tone over "no free play," despite me never asking to play. The event wasn't for another two hours, and I was clearly just checking out the store for the first time. Zero customer service, zero friendliness, and absolutely no reason to ever spend money here -- good luck to them.

Not for board games. Not for me…read more I'm still giving four stars because I imagine if I was really into magic the gathering (MTG), Pokemon, Yu-Gi-Oh or other trading card games, I would love this place. They have an excellent collection of trading cards. They also host tournaments. It's a cozy store, small but with a nice seating area. I stopped by briefly looking for board games. True tabletop games, not ones that you can find at a big box store. Not monopoly and scrabble. Not even settlers of catan. Looking for something like Wingspan. Everdell. Ark Nova. Some tabletop game hobby shops have a nice wall of games like these. This place has a shelf. A single shelf. Games are facing forward so you can fit fewer games. Maybe 10 games. Pandemic, Machi Koro, Small World, Gloomhaven. So this is not the place. Going to have to look further.

This is a cool spot for car lovers, truck and train lovers or collectors. Very interesting, take a…read morelook if you're in the area

Absolutely amazing! This place is the go-to store for all antique and modern vehicle toys. Trains,…read morecars, tanks, planes, you name it they have it. The people here are very nice, and they even repair your items. They also have a convenient parking lot next to the building

If you're a model train enthusiast who lives in North Jersey, this is you. Floor to ceiling…read moreinventory. Knowledgeable staff. THEY HAVE LGB TRAINS. Seriously, pay a visit!

I absolutely love this store! The staff inside are so friendly and knowledgeable! They are great at…read moregiving advice on the hobby and finding parts and upgrades, they also have a huge variety of rc cars, boats, and planes and parts! I highly recommend this store!

Hobby House on Route 9 in Poughkeepsie is a terrific "one stop shop" which has something for…read moreeveryone. Visiting the place today took me back to many childhood memories. From unique individual pieces, creative raw materials, or complete entire sets; they have it all for any model enthusiasts, miniature architectural artists, children, or just big kids out there