I have no idea who "Bobby" who responded as the owner of SHR is. Perhaps Steve sold the business?…read more How would bobby know anything about this. Steve is the one who kicked loose the plumbing and Steve is the one that refused to repair the damage. Steve also did not even go into the attic to see what the issue was. I went up and found and repaired the fitting that was broken loose. As for anything free, the thing repaired over the years were shoddy wiring that SHR was responsible for and a failed motor that was under parts warranty, but of course they charged for all that. The only free thing they did is give me an overpriced estimate for a new furnace and during which they damaged the drainage, cause significant damage.

Called them up because our heating want to hit. Turns out that my thermostat went bad. They…read morequickly diagnosed the problem and got fixed asap. When he checked our other thermostat, found out we had an issue there as well and he got that fixed with no additional hassle. I appreciate their attention to detail and great service. I can feel my fingers again!

Update May 2018: My AC had been intermittently blowing warm air since a bad storm earlier this…read moremonth and with 100 degree temps predicted for next week, I figured I should call Strike Force before the holiday weekend. Jon arrived at 9am this morning and, of course, the AC was blowing cool air. But, in about an hour, Jon figured out the issue & fixed it. And I greatly appreciate Tara for scheduling a next day appointment around my hectic work schedule. Original 2017 review: This morning, I awoke to my AC blowing warm air. I had used Strike Force before (thanks, Jon!) and, luckily, they were able to fit me in the same day. Jeff arrived & had the system blowing cold air in about an hour for a very reasonable price (especially given it was a Saturday). I appreciated being given the options & quotes before the work was done. I am also grateful he called the manufacturer to learn the blown capacitor in the system was the wrong size (installed before I moved in). As a woman with minimal knowledge about home repairs (although I have learned quite a bit in the past few years with this condo), I occasionally feel taken advantage of or spoken down to but that was not the case with Strike Force. I will definitely use them again since they gave my current AC another year of life (knock on wood).

Strike Force installed a new HVAC system for our house last summer, after prior year fixing…read more25-year-old system. They matched up the new system with the two-story house. Never once tried to oversell me. Strike force installed the system in one-day and evening. Cleaned up when finished. They are straight shooters and not what they are doing. The house stays cool all the time. The one time I called Toby this year, he promptly arrived and adjusted they system. I highly recommend Strike Force.

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

Ryan just completed my spring aircondition He arrived on…read moretime and completed the check in a timely manner. The unit is only 3 years old, so it was just maintenance. I had previously used a company for the last check 6 months ago who said I needed additional parts which were going to cost $400 plus, which I did not buy. The unit is working well, so it does not appear those services would have been necessary. I appreciate honesty and based on the service feel that this is a company that can be trusted. It is important to me to use a trustworthy company.

Recommended ridiculous repairs that weren't needed to a long time customer. Didn't care when they…read morelost that customer's business.

Our A/C system suddenly stopped cooling in the last hot days of this year. To come out and…read morediagnose, we contacted the company we had a contract with. They determined it was a freon leak from the condenser coils and recommended replacement. On a recommendation for a second opinion, we contacted VIP Air Conditioning. We were more impressed with Steve and VIP Air. He provided options from replacing just the coils to replacing the system. Since the system is old, we opted for replacing it and chose VIP. Their pricing on a superior Trane system was less than the other company's pricing on a Goodman or Amana. The techs were here on time and performed an excellent install. The guys were professional and didn't waste any time getting the job done. The new system doesn't just perform better, it looks neater and cleaner than the old one. We're very pleased with VIP and highly recommend them.

I have used VIP for many years both on my home and on my rental. They are always on time and do a…read moregreat job. Highly recommend them.

Joe is the bees knees. He's very quick to answer/return…read morecalls and he's always been able to get us serviced within 24 hours, which is a game changer when we're talking freezing cold or sweltering heat..because that's the only time something doesn't work..right? Right. Prompt, professional and consistently very reasonable in price - I highly recommend Air Central HVAC!!

Seriously, CALL JOE. He's been our guy for quite a few years now and he is always knowledgeable,…read morekind, very reasonable, and very responsive. Especially in light of the current world situation, Joe is very careful and conscientious of others. He was able to replace our fan motor and zone control board quickly and now we are grateful again for a working air conditioner. Summer is coming, folks. Joe is your guy. He's also always super patient with my two little girls which really speaks to how patient he is with adult clients too. Thanks for helping us out again, Joe. We appreciate you!

Big thanks to Chris Trotter & Brady for getting my mom's AC charged up on short notice! I am glad I…read moretrusted my gut when I chose this Plano company. We were able to add coolant and get her house comfortable again. At some point in the near future we will likely need to replace her AC, and Trotter Air Services will be our first stop--a company with integrity!

Trotter Services has two of the smartest guys in the business...Sean and Chris(Father/Son) are well…read moreversed in the HVAC industry, and from my experiences with both of them, they are one of the most trustworthy in the business. It's refreshing to see a family-owned business that maintains the highest of ethics. I would trust them knocking on my family's door, knowing they would be treated like family.

****Buyers beware****…read more If your looking for excellent service and great prices Air Doctor are the guys to call. David came out looked trouble shot or issue and worked with us on pricing. They laid down plastic so the wood floor wasn't damaged and cleaned up the dust and dirt when finished. David walked me through registering the product and adding the warranty. They also provide their own warranty above the manufacture warranty. Before hiring I checked the BBB and they had an A+ rating. Incredible work and incredible service. Call these guys when it comes to heating and air.

I had no A/C in my upstairs bedrooms in late July heat. It was a Friday, and Air Doctor was great!…read more Service lady got me scheduled right that day and the technician was very knowledgeable! I recommend them to everyone!