1. Michaels

    1. Michaels

    0

    Glen Allen, VA

    Michaels

    3.8 (10 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

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    2 months ago

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    5 years ago

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    13 years ago

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    6 years ago

    Temporarily closed as of this posting (11/28/2020). Normally a great, clean store to go to.

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    10 years ago

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    Collector’s Heaven

    Collector’s Heaven

    2.1
    (16 reviews)
    3.8 mi

    If the name fits... and it does! Collectors of Topps baseball cards, as well as gaming cards will…read morebe delighted at the extensive selection of cards at this Lakeside location. They carry Pokémon, Yu-Gi-Oh, Dragon Ball and other gaming titles in single packs, decks and box sets. Trading cards are all the rage. They host league tournaments for various card events for gaming enthusiasts. They don't stock comic books or figurines, but if you're a card collector, their inventory runs from Star Wars to TV cards to anything from A-Z! There are plenty of tables in this homey, welcoming atmosphere. The staff is knowledgeable and helpful, and if you're new the the card scene, they make you feel like a regular in no time. Collector's Heaven also supports FeedMore with food drives which helps to feed those in need in the community. They're definitely playing with a full deck!

    This business doesn't deserve even the one star that Yelp requires as a minimum…read more My son and I stopped in today because he wanted to check out their Pokémon inventory. While we were browsing, a young man in the store asked the employees behind the counter if they were interested in purchasing some cards from him. They declined. After hearing that, I casually mentioned that my son might be interested if the seller was looking to move them. My son even politely asked if that would be a problem. Instead of responding professionally or courteously, one of the employees immediately stated that if my son and the seller worked out a deal, they would owe the store a 15% commission. The comment came across as rude, unnecessary, and frankly absurd considering the store had already made it clear they had no interest in the transaction themselves. To avoid any issues, we left the store and sat on a nearby bench outside. A couple of minutes later, the owner/manager came outside and rudely questioned my son and the other young man about whether they were conducting business. When they answered honestly, he told us to get off "his property." The problem? We were on a bench alongside the sidewalk. What should have been a simple interaction escalated into an unnecessarily confrontational situation because of the owner's attitude and lack of basic customer service skills. Rather than treating potential customers with respect, he chose hostility, intimidation, and arrogance. Words were exchanged, and while it's doubtful he cares, he permanently lost our business. I fully understand that a business owner has the right to manage activities inside their store and maintain a professional environment. What I do not understand is the sense of entitlement and disrespect shown toward customers, especially when they were no longer on the premises. The entire encounter left the impression that the only thing that mattered was whether the owner was getting a piece of the transaction. The unfortunate reality is that behavior like this drives people away from the hobby and creates a toxic atmosphere that benefits no one. The one positive outcome from the experience was that my son and I met a genuinely nice young man and made a new friend. If you're looking for a card shop that values its customers and understands how to treat people with courtesy and respect, there are much better options in the area (BangerZ Cards, The Card Guys, etc.). We have had far better experiences elsewhere and will gladly take our business to shops that appreciate their customers.

    Knitting B

    Knitting B

    3.9
    (19 reviews)
    7.0 mi
    $$

    The service, selection, value and very friendly, helpful staff, keep me coming back. It's a little…read moretrek for me, as I live in Chesterfield County, but it's always worth the trip.

    When it comes to yarn in Richmond proper, this is definitely a place where you'll find a wide…read moreselection of prices, brands, colors, and textures. Considering that there are only two other yarn stores in the greater Richmond area, it's nice to know that there's something for everyone if you're in Richmond proper. You may also find a range of customer service. The first time I went in, I felt very welcomed by the staff members and they answered all of my questions. I was happy to make my purchase. This is what prompted me to return. The second time I went in, the staff member at the register was chatting with an exiting customer about the election. I don't mind a political disagreement or difference but I do mind vindictive racially charged whispers. If your hand is over your mouth as you gleefully lean into your inner mean girl, a part of you knows that what you said isn't entirely classy. Your candidate winning does not excuse bad manners or a lack of decorum. However, it's low form to wish the losing candidate ill, and to hope that they go back to the hole they crawled out of. Wow. It just goes to show that age is not associated with class. Folks are entitled to their opinions, but if you're a staff member hoping to make a sale, it's probably best to keep that under wraps or at least away from your workplace. Not classy, not demure, not mindful at all, and definitely not the kind of behavior that would make America great ... at any point. Note: I do not believe that this staff member reflects the entirety of the others. I do think that, had it not been the day after the election, this person may have been less likely to be less mindful of others in the store. That said, big moments in history do reveal our true character, and I hope this staff member takes the time to be more empathetic and aware of their surroundings the next time they are at their workplace.

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    Knitting B
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    Michaels - artsandcrafts - Updated July 2026

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