When ordering online for pickup, this store often has more items in stock versus locations closer to me. Their discounted items section requires some time to look through, but I found a few good items in there, especially when craft brands are rotating out their selection to make room for new product releases. Employees were friendly, and checkout was fast with their self-checkout stations. read more

I went in to have some framing done. I rang the bell and stood back there for 10 minutes and nobody ever came. I called the store and the guy said they didn't have anybody to help me because there was only one person working. I said well one person just walked past me and didn't help me. He said well that makes two of us. I'll come back and help you. So he trolls up, only to tell me that I have to speak with the framing manager and come back the next day. Such a waste of time and energy. The store might as well be closed for what good it is. read more

Brought my two nieces to do the Sunday kids craft & the two LAZY, prejudice co workers looked at us like we had mud on our faces as they & a few of their waaaay over (child) 12 years of age friends were crafting on one of the two tables available. Not only did they not greet us as we walked over to the crafting area, they ignored us, while looking straight at my face when I asked if there was a craft for the kids. I asked again and they BOTH shook their heads no & in their craft attire, stated that the craft had ended at 4pm. It was 2:45pm. I then informed manager on duty, was given no compensation, did offer an apology and no hint of what would be done towards this situation. The manager asked if the kids wanted to still do a craft ... ummm NO! Sad sad sad Do not go to this Michaels!!!!!!!!!! read more

This is my go to place for craft and decorating supplies. The store is convenient with plenty of parking. Generally this location is not crowded and has what I am looking for. The aisles are neat and the store is clean. I joined their "club" to receive email specials and sale notifications. I get about 2 emails/weeks. The 50 percent off coupons are great for regular priced merchandise. You can get some great deals after holidays on clearance merchandise. They carry art supplies, jewelry supplies, wedding supplies, 4 aisles of scrapbooking supplies, yarn, seasonal decor and much, much more. I have had a couple of pictures framed by their framing department and they do a good job. Framing is usually 50 percent off. The clerks vary from very helpful to less than helpful depending on the day. Michaels is a chain with an online presence. read more

As most of you know you can find just about anything you need for your crafty adventures in this store. A lot of good sales and discounts for those of us that like a bargain. Regular coupons help with this also, so I subscribe to their e-mails. The store is generally clean and well organized. And in the days of Social Distancing the order on line and pick up at the store feature is particularly helpful. Works like a charm. My 3-star rating is mostly based on the staff , because that is just such a hit and miss roller coaster ride, I can't even begin to describe it. You have your super-friendly and helpful folks and the next day you have some sort of 'Approach at your own risk' person. read more

I have started a new hobby. Customer service is good in framing dept. They helped measures and choose color boarders that fit the picture perfectly saving alot of time. Their assistance has been invaluable to me. read more

The store is clean &!organized and the staff was especially helpful when I could not find exactly what I wanted she found a suitable alternative. I am glad we have a craft store on this side of Indy. read more

I had my diploma framed here through the framing department this summer and was absolutely satisfied with the end result. The framing staff was extremely knowledgeable and helpful. The only thing I wish they could have done was have writing stamped on the inside border frame but they are unable to do that. I also go to Michael's for any craft supplies or sometimes decor I need. Recently I've checked out their fall decor and Halloween decorations. They have such a wide variety and it's all on sale! Michael's seems to always have things on sale before the appropriate season or holiday. But sometimes items are unorganized around the store or hard to find. As a note you can always find a 40% off coupon online! read more

This is my go-to place for random craft supplies and craft kits and art supplies for kids. Need a bag of google eyes? Chenille stems? Pom poms? Silver cord to hang homemade Christmas ornaments? They've got it! I was just here to get some items to decorate my door at work, a few gifts and odds and ends. The Christmas inventory was kind of in what used to be a post-Christmas state; kind of picked over but with deep discounts on what was left. They do have a good range of decent quality craft supplies, but...it is a bear to find anything. The signs on the aisles do not match with what is in them. The aisle marked mosaic and leather working had artificial flowers in it. It took me an hour to find the items I needed. I didn't see anyone around to ask for help, so just did a grid search of the store until I found what I needed -slow, but eventually effective. read more

I recently found myself running to every Michael's store in the Indy metro area looking for a specific item, so this review should serve to compare those 6 locations. This location seemed a bit smaller than the other stores, but also had a slightly different selection than the others--or at least was laid out in a way that it felt like it was. Staff was extremely friendly and helpful at this location, it feel like a blast from the past - especially being located to Books-A-Million, which I did not know was still running. Really impressed with this store, but if you're looking for something specific you may need to venture elsewhere. Definitely worth stopping in here though. read more

I'm not a crafty person and really jealous of people who can turn tin cans, fabric, and paper into a Michelangelo. Seems like this place has seasonal bits and bobs and anything craft related. So much stuff here that I'm overwhelmed and dunno where to start looking. However, luckily the staff is friendly and helpful and the isles clearly labeled with their content. I was hopelessly looking for origami paper one time and this dude miraculously whips out a binder to tell me exactly where to find it. Thumbs way up for organization. Bigger retail stores may have cheaper items but they might not have what you're looking for or have things as cute as Michaels. Sometimes you don't even know what you're looking for until you come across it in the store, such as a handy dandy organizer. Also it seems they frequently have sales so I'm sure you can score a bargain if you go at the right time. read more

I don't know how the staff deal with so many rude and disrespectful customers. Not only are they rude and disrespectful to the staff, but they're also rude and disrespectful to other customers in the store and in the parking lot. I cannot believe the amount of blatantly rude and hateful people I have seen in one single store. It's appalling. I understand that we're in a pandemic, but customers can absolutely do better being kind. Kindness Matters People!! read more

Wide selection of things for arts and crafts. Not a crowded place at all. Make sure you pull up an online coupon to get discounts before your check out! read more

Love the sales this art store runs on some of the necessities I need as an artist! I have saved $100s with their canvas an d oil paint sales. Easy to get to and the store isn't ever too busy. Makes for a pleasant browsing experience when your in the creative mood searching out tools and supplies for your next project. Be sure to sign up for their app and email so you can stay on top of the sales and events they have to get everything you need! Being and artist is amazing but expensive so they allow me to keep enjoying what I love! Great place, atmosphere and prices!!! =] read more

Michaels has been my go to store for crafts and Christmas decorations and whenever I have a creative DIY activity. I don't know anyone that does not like Michaels. Everything is in this store. I promise I have never had a time that I needed a squiddly doohickey and they did not have it. Lol Their prices are great and you can sign up for email deals. The store is packed with so much that you find yourself browsing for one thing and leaving with 50 other items! Be prepared to spend a minimum 20-30 min even if you're just running in to pick up one last thing. Staff is awesome! Me and my sis went and the cashier took a selfie with us! read more

Whenever the creative juices flow or a coupon heads my way, I'm all over this store looking for cheap craft materials. They have loads of great supplies and sales. I try not to evert buy anything over $6 at full price. There's loads of coupons for Michaels! Did I mention they have sales like every day? OK, just checking. My craft both setup is mainly from materials found on sale or with coupons. Always check for sales the week after a holiday. Lots of cheap thrills! Everything from breads to paints to floral. Everything is on sale eventually, so hold out for that expensive wishlist item. Get it when its goes on sale. Btw, all the coupons are on their mobile website and their app. Forget those silly paper coupons that get mangled up in your purse. Just pull out your phone and they can scan the coupon barcode from your phone. Life is so crafty and clever. read more

Today I brought in tennis tournament patches to be framed. Juanita was very knowledgeable and helpful. Was very pleased with the final product. Would use Michael's again for my framing needs. Also found all decorations for graduation needs. read more

I like Michael's, despite the fact that I can usually find any item somewhere else for less. The bonus of Michael's is that if you want that one item RIGHT NOW you can pay a little extra and go home with it. Instant gratification is sometimes priceless, you know? The down side to this location is that they always seem understaffed at the registers- if you go at the magic time between groups of people checking out, you're probably good to go... but I always seem to be ready to check out at the same time as 12 others, leaving us all to wait in a weird line that's like waiting for an amusement park ride. Really? You need to control the line that much? Does it really get that out of hand? I don't want to know, actually. One thing I just found out is that they DO sell individual Sharpie markers of varying sizes- (despite what I'd been told in the past)- but they are not in any spot in the store that would make sense, so listen up: they are in front of the registers in the corner by the office. I know. Weird. Still, good to know, eh? read more

Was looking for loom loops for hot pad making with my girlfriend when we ran into the most polite and energetic employee. I do not recall her name but she did everything she could to help us find the item. She also suggested other places where we could find replacement loops. read more

So good news, there is so much stuff here. Bad news, there is SO much stuff in this store....and it's completely disorganized and chaotic. I came into the store to look for an item that I found online and said it was also in stock in this store. After roaming the aisles for some time and not finding the item, I asked a salesperson where I might be able to find it... and they had no idea. So I proceeded to ask another, and another, and another and still, no luck. Eventually I had to ask for the manager, and with a bit of huffs and puffs he finally located the item. Overall it just seemed as though the employees had no handle on the organization of the store. I was rather put off by the managers disposition and attitude. I think I'll steer clear of this spot in the future and try to store on E 86th Street. read more

Michaels is such a great place! It's a wonderful hobby store, full of many great gems. This location especially was nicely organized and has great merchandise. The store was a nice size and very clean. I really love the section they have near the registers. It's always great stuff for cheap! read more

I love Michaels but the Traders Point location is my favorite. The staff is always friendly and helpful. One time my toddler broke a vase and they were extremely understanding. The app is great with coupons and they have awesome sales on all of my crafting needs. read more

Late November I went looking for my Christmas crafts - all I found were frustrated people looking at the bare leftovers. I asked the lady working if they are going to be getting more in - she said they are going into Mardi Gras and told me the Christmas items were in, in September!!!! Michaels needs to know who their customers are! Not everyone is a youtube crafter or a craft vendor. The majority are regular customers that when the RIGHT season comes are looking to do some of these projects and nothing is there. VERY disappointing - I went elsewhere. They lost a lot of customers from the frustration I saw when there. read more

The packaging of a gift should itself be a gift. Michaels has all of the ingredients to make wrapping special treasures in a way that excites and compels. Especially now they have a selection of boxes that look like old books - too cool. read more

Awesome deals and specials. Found everything i needed for Halloween decorations most at 40% off! And i almost always find an online coupon as well. Good place for all your craft/decor needs read more

I love going shopping at Michaels with my toddler. He loves looking at all the flowers and trees. We just recently went there to pick out some new Easter baskets. My son also picked out a great shark book to read. I also love that they have a coupon typically in the Zoobook for a discount off of a single regular priced item. They also usually have adds in the paper. I love coming here for all my craft needs. read more

I love this store! I go here all the time. Sometimes I can't always find what I'm looking for, but for the most part they have everything I need! I love their dollar bins and sale items. They also have great home decor! The cashiers are always very friendly and the staff always seems to be working hard! read more

I was left to wander happily on my own for as long as I wanted to. As soon as I had a question: bang! I turned around and there was Daphne! Although Michael's does not carry the product I was looking for, Daphne immediately came up with an idea of how I can make the thing myself (which I prefer anyway). Knowledgeable salespeople and friendly staff always make me a loyal customer. read more

Cant find everything here, but it gets me by with just about everything i need for my crafty adventures. The savings are great as they often send out coupons. Download the app on your smart phone and always have the coupons handy! Best selection that i can find in town of fake flowers. read more

I bought a frame there a few months ago and needed to put my poster in the frame. The people in the frame area helped me by framing my poster in my new frame just to help me out I am very greatfull for their kindness. read more