The framing department completed a shadow box 34 inches X 56 inches and the finished product was absolutely gorgeous. Liz is a skilled and creative framer. Thank you so much!! read more

Michaels - Last Reno air race 2023 - Arts & Crafts Near Me - Spokane, Washington

It's really unfortunate to witness how the store is ran, especially because I would rather not support Hobby Lobby. However, all of the old ladies working here follow you around. It's crazy... I think it's just because I have tattoos. No one even asks you if you need help, they just watch you sooo obviously. It's 2024! Having tattoos doesn't make me a thief Please do better! I won't go back to this location. Such a disappointment! read more

Ordered online and "track your order" doesn't work. No problem, my order will be here by Jan18. Jan 19 and it's not here... I am 31 minutes on hold waiting to speak to someone. What kind of customer service is this?! I will NOT order from Michael's again. I thought the stores were bad... ‍ read more

I've come to enjoy heading into Michaels over the years. They typically have all the supplies to help get school projects off the ground and through completion. They also have a pretty decent supply of frames which is nice. Seasonal products are always in place a month or two ahead of time giving people like me plenty of time to work through gift making/giving. In recent years there has been a bit more sticker shock, but emailed coupons generally help with that. While the staff is usually friendly, often times it's difficult to find help. I suppose that is the case just about everywhere these days. read more

I went into this store today at about 3:30 pm. Never in my life have I ever been treated more rudely than I was than by the cashier Lou. It appeared that she was very irritated by having to serve me which was quite surprising as there was only one person before me and no one else in line. I have always been treated well by the customer service staff at Michael's. I was very disappointed. She told me that the item that I was purchasing was 19.99 per bag. I told her that I didn't believe that that was what the sign said. She said we'll I can't check because I am the only person here. I went and took and took a picture of the sign on the shelf and the item and it was 16.99 and that is actually how much it rang up for. So I am not sure where the confusion was. She should not be treating people this way. There are too many other places to shop. read more

Worst michaels ever. 10 minutes in line. I walked out. Cashiers obviously have no idea what they are doing. Store isn't well put together. I'll just go else where and pay more. No thanks. This store sucks. read more

Michaels in Spokane, WA on Division most unhelpful and rude customer service. I spent $100 there and had problem with one of the item i picked on clearance shelf that was NOT on sale. i didn't want to pay full price for it, so tried to return it. They called manager who was so rude that i just told her that i want to return everything that i just bought. That person haven't showed any glimpse of a smile or any emotion, just plain not interested in her job. Too bad. I am shopping next door at Hobby Lobby. read more

Spokane north Division store. States they close at 9pm. But if you run in at 8:50pm. To grab one item. They tell you they are closed. Not very good business. And women was very rude about it. I would have bought my item, and been out by 9pm. Now they lost business. At least stay open until your closing time. read more

Curb side is my new favorite thing! Everyone is so pleasant! with the coupon, online ordering, and curbside pick up it's even better than Amazon! love love love read more

I agree with the previous reviewer: their selection is pitiful! It may be just me but they don't ever have what I want in-stock during trips I make within the week. Their aisles are horribly cramped and with a baby in tow, that's just a nightmare. It's difficult to navigate and locate aisles with their useless aisle headers that are 100 feet (kinda) high. I also notice that their prices are way more than, say, Joann for the same items. A sponge brush is a whole dollar more? Ridiculousness. I did, however, find a couple things I haven't been able to find or get anywhere else here at this Michaels. They have paper craft sacks and porcelain gel paint (not in my choice color though). They do have mobile coupons (just download the Michaels app) but you can't stack them like you can at Joann. Boo! read more

Lowest review I've given. They got it the old fashioned way; they earned it! Spent twenty minuters at the cash register and I was the third in line behind someone who wanted a refund and someone who had one item. Cashier: get a job at Walmart. Besides the totally frustrating experience at the register, there had a lot of craft items but I looked for some patterns (wood) and they were depleted. Ugh!!! read more

I have been here far too many times over the past few months because of making decor and invites for my wedding. Overall, not a bad store since they seemed to have most of what I needed when I needed it. The spring and summer flower sales came in really handy and I always use my phone coupons which are great. The only frustrating thing was that this store and the one in the valley rarely restock! I needed a few more little wooden bird flat cutouts and over the period of 4 months, they restocked with two little birds. TWO when I needed at least four or more. I thought it was ridiculous when I asked about ordering them that they would take over two weeks to get in for little $.29 birds. I finally just had my cousin cut some out in his wood shop to finish some wedding projects. On the plus side they did have a good selection of tiffany blue ribbon and other ribbons. We also got our bird invites for a good price from here and were easy to make. read more

Michael's a smaller version of hobby lobby. Honestly hard to tell the difference of what michael's might have that other craft stores don't. Not to dis it. It was good all around. A standard craft shop. read more

I'm visiting from Seattle, and came here to the 7630 Division Street Michael's to buy some supplies for an acrylic painting. The woman who rang us up at the cash register, Lynn, was so incredibly nice and helpful. She helped my aunt with coupons and was super patient, even though my aunt was being difficult. Many thanks for helping us out and making our visit pleasant Lynn! read more

Have shopped here on location for years. The staff have always been very friendly, and have happily escorted me to an item when I've asked about its location. I usually find what I need. If I don't, I simply go elsewhere. Give em a break, it's Sampson v Goliath with HL next door. read more

I am visiting from California and didn't know my way around the store. I was helped by all staff in the store and everyone was super friendly. read more

I'm so sad I'm giving these guys a 1 star review but, customer service is important; it's vital! For a long time now I've wanted to purchase a Cricut Cutter, and I walked in to this store today to purchase one. They had the Explore Air on display but the going price for this machine is $300 so I walked over to the check out the Explore but noticed they also had a Cameo for relatively the same price. Upon looking at both I was struggling to make a decision when an employee who was restocking happened to walk by. MIND YOU, she didn't ask if we needed help with anything so we had to ask her ourselves. Which is fine but common customer service etiquette would dictate that a customer looking at an expensive item should probably require assistance. She nonchalantly said "there really isn't a difference" and walked off. Thankfully a fellow customer came by and highly recommended the Cricut from having used hers for so long which finalized our decision. Since Michaels requires you to ask an associate to get the box from the back we go to the front and the two girls (one of which is one we've already talked to) rudely asked what we needed, as if we just interrupted them from talking to each other. They informed us that they no longer have the Cricut in stock. FYI...WRITE THAT ON THE ITEM, IT WOULD HAVE SAVED US A LOT OF TIME. We then asked when they would get more and they said they weren't, soooooooo maybe you should take it off the shelf. So disappointed in the service, I've spent a lot of money here as a veteran crafter, much more money than what the cricut is selling for so I'm highly disappointed in the overall experience I've had today and hope this gets resolved immediately. read more

I purchased $40 worth of items on Tuesday from the N. Division store and had to return an item today (Saturday) as it was too small. I went to the service desk where another customer had been on Tuesday returning items. but today - a blonde woman about 50 yelled from the 1st checkout stand that all returns and exchanges have to go through the checkout. I felt very embarrassed being yelled at and then she had to reprimand me even further and said that they have been doing this for months. I avoided her line and went to the longer one and waited to return my item. I doubt I will return after being treated so rudely and being yelled at across the front of the store. read more