I was hit by a car that I have no liability in the accident for. My repairs are 100% covered by the…read moreother parties insurance yet I was still left to be the mediator between the insurance and this auto body shop- as others have pointed out the front desk wasn't too friendly and Mark was SO RUDE that I've opted to figure out a different avenue than having my repairs here. Mark decided to take it upon himself and change my appointment day. We scheduled for a Friday (on 3 way!) and he's insistent it was scheduled Monday (it wasn't). I tried to be flexible and I told him "if the estimate has to be Friday and the work starts Monday that's ok" His response: "I'm not storing your car here all weekend!!! (A paying customer). As if being involved in an accident isn't stressful enough be prepared for them to add to it - Casey's absolutely doesn't alleviate and just adds to the stress. Steer clear!!!! Fast forward one day. Spoke with the insurance representative today to let her know I'm going to be seeking a different auto body shop. That their customer service is so poor here that I'm uncomfortable with them even peeking at my car. Her response "oh my gosh- I was going to talk to you about that today, Mark was SO RUDE TO ME YESTERDAY so I'm happy you're going elsewhere!" Good luck Mark. I think you're going to need it- your misery is showing and I wouldn't be surprised if you even argue with soda machines, you're just such a downer with NO customer service. Even to those in stressful times. Good riddance Casey's.

I got a now-to-me older car. It had a little damage. Unfortunately, after a few days of driving the…read morebumper pulled loose. After asking over twenty locals, SIXTEEN PEOPLE highly recommended Casey's. I brought my car Casey's. He asked about insurance. I told them I had insurance but this was pre-existing damage. Casey quoted me a price more than I paid for this old car to replace the bumper and fender. I said no thank you. Then Casey offered an alternative fix in my price range!! The car looks amazing. My mechanic assured me it is safe. I am sooo thankful for Casey not taking advantage of me. This is a super awesome shop!! I think this is the third generation running this shop. My friend said he used to go to the same shop thirty years ago!!!! Be honest with your budget. They can work with you.

Did a fantastic job of fixing a sideswipe from a Motorist…read morewho didn't put a note on my car. Francesco did a great job. On time and reasonable. I hugely recommend his services. He is a mobile operator so will do at your home or office. Honest and a tradesman.

Ok I will admit I was a bit hesitant but wow beyond my expectations! Got a lot of quotes that were…read moredouble almost triple price, 7 days labor etc compared to 3 hours and he came to our house.

While I really hope to never have to return, if I do I will come back to this location. If you're…read moreshopping around I HIGHLY recommend this auto body shop over their competitor neighbor right next door. What a night and day experience. Smooth process from start to finish. Thanks Christina and Jorge!

I recently had my car repaired at Crash Champions in Brentwood, and overall, I was very pleased…read morewith the experience. The quality of work was exceptional--the repairs were done flawlessly, and my car looks as good as new. On top of that, the turnaround time was much quicker than I expected, which was a pleasant surprise. The only issue I had was with the transparency of the estimate, particularly since this was an insurance claim. While they do have you sign off that they've scanned your car for codes before and after the repairs, they don't clearly disclose that there will be a charge for it both times. It was technically in the details of the estimate, but since insurance claims don't always involve a full breakdown of individual charges before committing to the work, I wasn't aware of it upfront. Hopefully, if you're paying out-of-pocket for repairs, they go over these details more clearly. Aside from that, my experience was great. The work itself was top-notch, and I'd definitely consider using them again in the future. Just be sure to ask about all charges ahead of time if you want full clarity on costs!

Well, I was hoping this place could fix are dents and gash on our car. I was hopeful with all the…read moregreat reviews on here. After our meeting and kind of estimate, I went back reading the Yelps and realize these people were happy they paid over a thousand to repair basically dents or paint jobs and at least were better than body shops. Read the other Yelps and all of them. Although I am not Mexican, the guy who was grouchy as soon as he got out of the car( I thinking maybe it was a super hot day and he wasn't in the mood to work today?) had mentioned this is not Mexico where it would be cheaper to fix than to replace, we are in the US where it is cheaper to replace than fix my finger sized gash. Oh, that dashed my hopes right there. He wanted to replace the hood and gave a rough estimate of 800. Just to replace it not including painting or fender or anything else. I was paying out of pocket, didn't want to report it to insurance so my premiums don't go up like crazy even though I have full coverage. He mumbled something about like it would all cost roughly about 3000.( just giving us numbers not official quote I don't think but giving us a ballpark estimate). I am not sure why it was rough estimates versus giving us exact estimates? Maybe because we didn't want to replace the whole hood and wanted to fix just that portion( finger length hole). On You tube, they showed how to fix it with paint and strong tape and epoxy so I thought a professional would do it better, but I guess I was wrong. So didn't do it with him. From his other Yelp reviews, most looked like a good job was done in painting and fixing dents. But thought the ballpark estimates were too high for me and so when I went back and read it again I realize all the great value comments were just for dents and paint at over a thousand dollars. I was hoping for a better price point. I will keep searching...

Wow! Very impressed with this business from end to end. I needed some significant scratches…read morerepaired, so I called them and sent a pic of the damage. They quoted me a very fair price right away and their person was in my driveway working with 24 hours. I literally could not ask for more. The guy they sent to perform the painting was really friendly as well. I'll let the pictures speak for themselves. Highly recommend!

Can't believe I never left a review. It's been 6 months…read moresince we've received our car back from Caliber and the results are still impressive. Chris took care of us during the entire process. They helped us over the holiday and we were still able to get our car back in a timely manner. Can't thank these guys enough!

Amazing professional service from the front reception to the craftsmen doing their work…read more Couldn't expect anything more from a business. Constantly kept us updated on the repairs needed and finished work in just a few days .Car was washed and detailed for us as well inside and out. Arranged for a rental car company to pick me up and also take rental back for us when we picked up our car. It's rare nowadays to get such fine service. If you need their service don't hesitate to call them. You can thank me later.

I went to Fausto's last week after I hit a curb and needed my bumper fixed as soon as possible. He…read morecalled me back right away his pricing was reasonable and he was fast and very personable. He walked me through the entire process and answered all my questions. Him and his wife are honest and very personable. I had a great experience here and I'm happy to refer him to others. Thank you Fausto- You deserve 10 stars

I cannot say enough about the quality and professionalism of Fausto's Auto Body . 5 star service !…read moreHe takes care of business. Thank you so much for taking care of our ride my friend you're awesome. Tim and Cheryl .

very good. got my bumper right and gave me a lil clean. 100% recommend! quick turn around put my…read morecar in and got it fixed the same day. great communication.

I was recently in a car accident where I needed to get the front of my SUV repaired. Michael was my…read morepoint of contact. He explained everything in a way someone with no experience (like me) could understand. The process was simple and straight forward. My vehicle was returned to me in a timely manner and as if it had just come out of the dealership. Impecable work! I hope I wont need this service again, but if I do, I know where to go, Tepa Auto Body 1000% recommended!

Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

I reached out to George the moment my husband's parked truck got hit in front of our house. The…read moredriver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!!