My furbaby is a 120 lb GIANT Alaskan Malamute. Today was his first time being professionally…read moregroomed. I went and did a little reconnaissance before bringing in my baby. I especially loved how the staff were patient with my excessive Q&A prior to bringing, Sir Winston in . With Winston, our experience has been staff making the mistake of assuming he is either a Siberian husky, therefore the mishandling or fear from his size begins. Planet Pet Spa, had him scheduled first thing in the morning, so he would experience minimal activity to ensure he could ease into his FIRST experience. My main focus was to have Sir Winston, deshedded, shampooed and dried. Not much, but with a 120 lb who can be reactive, I had anticipated this to be challenging. My biggest concern was the staff being able to handle my him when he didn't want to move (as he generally will sit down in protest if he doesn't want to go). Our groomer, Nazarene, at drop off was not even fazed by Winston's size. Which only reassured me that I had placed Winston in good hands. Upon picking Winston up, he was in good spirits and seemed to have had a good experience. I struggled with looking for a big dog groomer, and I'm so thankful that we found Planet Pet Spa and Nazarene. I highly recommend Planet Pet Spa and Nazarene, if you have a giant breed. She didn't even flinch at his size. I left their feeling they do care about my concerns as well as the experience of my dog..

Friendly and professional staff! Our groomer, Ariel, is truly the best. She's kind, gentle, and…read moretreats my fur baby, Cooper, with so much love. The facility is always beautiful and clean, which I really appreciate. Cooper has high anxiety because of a bad experience with a previous groomer at Petco, but Ariel has been AMAZING with him. He actually gets excited to go now, and that says everything.

They have my pups tired and clean after playcare . Have not used them for boarding yet but hope…read moreto soon

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

The grooming department is fantastic!! The team is so kind and does an amazing job. Prices are good…read moretoo, very reasonable. Took my dog in for a touch up and deshedding, team was so gentle and kind with her, as she can be difficult. They came in early to take care of her before other dogs arrived, really appreciated the special service for her as she had trauma at a groomer before. You all are amazing, thank you!!

If I could rate a zero I would. I just picked up my dog and they literally shaved all my malshi's…read morehair off. The ONLY thing I asked for was "not shaved short" . I should have known when they had to get a cashier to interpret English to the groomer that it was going to be a complete mess. Shaved his face too! He looks pathetic. DO NOT bring your dog here. He was howling in a cage when I came to pick him up. It makes me sick that I put him through this and had to pay $75 for the worst grooming experience.

No. I have taken my dogs there for years and love Martha the groomer. Owner Erica I think got so…read morebusy that she seems overwhelmed to a point where she is no longer friendly. I took my new puppy twice and I was not satisfied with the cut. Instead of discussing cuts that may be better for the dog she just decided to remove me from the client list. I didn't ask for a free cut nor did I ask for a refund. Customer service is left to be desired. I would no longer recommend.

Have been taking our little Yorkie for grooming for approximately 4 visits. First visit seemed to…read morego fine, staff helpful and listened to our concerns about being kind & gentle during grooming, since he loves bath time and especially drying off with warm blow dryer. A little background: In the past, with a previous groomer & different doggie, the groomer had cut his nails too short, and nicked him, and from there on he didn't like having his feet/paws handled. So we are more observant now. Back to this situation: The third visit, I did have a slight concern because he now was very scared going into the building and trembled relentlessly, but I chalked it up to him not used to being away from us, I had noticed a slight area that he was licking on his paws that looked a bit raw, but thought it may have been just something that had irritated him like a spur or something, but it occurred after a grooming visit and they had trimmed his fur around all paws...But he behaved the same way during this last visit, on Friday, May 19. Again I shared the same concerns and asked them to be gentle, etc... Typically he is extremely excited and overjoyed when we arrive, even after a five minute trip outdoors, this had been about 3.5 hours later and this time he was very quiet. In the past, a staff member, have typically come and brought him to us and had us look him over and point out various little things they did, but this time, when released from cage, he came to us without any assistance & we opened the door to get him. When we got home, we noticed that he had been continuously licking his groin area. My daughter was the one who turned him over and noticed he had been scratched/cut on his penis area. It was red and appeared irritated, there was a small little yellowish blister that looked to be forming. We began applying some wound spray and put him in a cone of shame, as it healed. Long story short, we won't be returning and I hesitated to post, but I know that others who love their furry friends/babies as much as we do and are always worried about taking them and leaving them somewhere should know, so to make best decision for themselves. I understand that things happen but for a business, dealing with people or animals, extra care should be given. Whether with better spacing of appointments, or additional staff, but in general with being gentle, especially when grooming sensitive areas. Photos may be a little graphic.

I recently took over care of my family dog, Bentley, and brought him with me to San Antonio. I…read moreneeded a vet to check on an issue with his eye and decided to bring him to Huebner Oaks. From the moment we walked in, every staff member we encountered made Bentley feel so welcomed and truly part of the Huebner Oaks family. Bentley is definitely a ladies' man and absolutely loved all the attention he was getting while we were there. The staff was very straightforward about what they planned to do, what needed to be done, and most importantly showed me the pricing before anything was performed. As someone on a budget, that transparency meant so much to me and made the entire experience stress free. I really appreciated the honesty and care from the whole team and would absolutely recommend them. Bentley is healed up!

I have to give Huebner Oaks the highest recommendation as a veterinary hospital…read more The reason? When a beautiful Russian Blue kitty was surrendered to them, they took care of him for more than six months. When I finally adopted him he was in great shape physically and not traumatized by the experience. Obviously, the staff cares for all their animals and treat them extremely well. A few weeks later, I took my adopted guy (Nicholas) back to Huebner Oaks for a full checkup so I could put him on my pet insurance. Their local cat expert is Dr. Krysten Vredegoor, who proved to be superb with Nicholas. Huebner Oaks has an easy-to-access parking lot, friendly and efficient staff, as well as boarding + grooming facilities. An excellent choice for those who want a full-service vet.

Took my 2 teacup yorkies in today for their first grooming session and they did an awesome job.read more

I've taken my puppy here a couple times. They have always been very professional and do such a…read moregreat job!

I'm happy I found Dawn after getting a couple of cancellations from groomers in one week. She's…read morefast, kind and my doggies smell amazing when she's done with them. Competitive prices too!

The store looks very cute, and the people are very friendly…read more The reason for 2 stars, is that I paid $82 when at other groomers I normally pay $52 for my dog. So the pricing was extremely high. Not only that, my dogs breed is not to have their hair cut shorter than 1 inch. I specified this before the service and thought the owner of the salon would know this already. My dog came out with fur less than half an inch in some areas, the longest at half an inch max. So his under coat could possibly be damaged and not grow back because of this mistake. At such a high cost for a groom, I expected a better outcome.

My Australian Labradoodle loves going here! She has gone since she was 4 months old. She is high…read moreenergy and this is a good outlet for her.

We boarded our 11 year old Boxer there and she loved it. We had a family vacation, but the resort…read moredid not allow pets. So we took Bailey to The Palms Pet Resort. They took great care of our fur baby. And the customer service was awesome.