I have seen ENT physicians since I was in elementary school. Dr. Succar is one of the best. He…read morewas pleasant and efficient. He met all of my medical needs and I will be returning every three months for my ENT needs. All staff were friendly and professional. The exam room was spacious. The waiting area is small. They have a good system of appointment reminders. The first was 5-6 days prior to the appointment and then a second reminder the day of the appointment. I was very satisfied with my experience.

Fantastic Dr and office staff. I Had a deviated septum. From consult to surgery to post…read moresurgery follow up, all seamless. Highly recommend.

The doctors are both great, the front desk leaves a lot to be desired. I'm always amazed when I…read moreenter a medical facility and the front desk staff is rude and snarky. We can hear you out here in the lobby. Both me and my husband required surgery and were pleased with both doctors and the outcome of our respective procedures. I would go back if I didn't have to deal with rudeness at the front desk. I'm sorry if you ladies hate your jobs or the patients, but either suck it up or find another job. Pretty sure you are all qualified for McDonald's.

Initially went here because I had an inner ear infection that just wouldn't go away and they gave…read moreme a hearing test. Finally, the inner ear infection was cured, but my hearing was a little below par - fore!!! The doctor told me that hearing aids were like $3,000 or above! Yikes I told him - I can't afford that!! He said well you live in Wayne County right? I said yes. He said you work in Wayne County, right? I said yes. He then said that I was eligible for assistance!!! OMG - I said well, give me the referral! So, I had to go to Michigan Works in Livonia and talk to a man about rehabilitation services and how not being able to hear and understand students affected my job, in which it did. How many ways/times can you say huh, excuse me, what did you say, can you say that again, speak up!!!!!???? I had to prove that I was sick, easy my medical records at my house is inches deep!!!! Ohhhh.... So, next thing I know I am approved! My medical insurance provided $1,000 and they picked up the rest. So, in essence, it cost me $0 - how much better can that get? So, now I have my hearing aids from The Hearing Center of Excellence, thank you very much and did not have to pay a dime! The only thing is the batteries are only good for about two weeks. Luckily The Hearing Center has a club that you can join for $20 and for another $20 you can get a whole box of batteries. So, whenever I run out of batteries I just go up to the Center and give them $20 and they will give me another box!!! Not bad and I think this saved my job!

This doctor actually cares about his patients. He is kind, thoughtful & very down to earth…read more I have seen him for several years & would recommend him without hesitation.

I needed an ENT visit in a hurry and cold-called Stachler. They got me in same day. The staff are…read morefriendly and compassionate. Dr. Stachler is great, he is a straight talker and funny.

Spent 3 hours in the office for an hours worth of work on my root canal. It wasn't completed in…read morethe 3 hours. Dr. Faisal needs to go back in and get more of the root out. My tooth is still very sensitive to cold because the root was not completely removed in my 3 hour visit. I would have your General Dentist refer you to a different practice.

Dr. Rachel Stochhausen and her staff are amazing! The front desk staff are friendly and…read moreprofessional. I needed a root canal and felt I was in good hands. Afterwards I was pain free and had no problems. I would highly recommend this facility.

I really just wanted to reiterate my review about Dr Peter Bullach, Dr Robert Brateman & Dr Olga…read moreMondrosova.....My first review hasn't changed ,except for an even better review of everyone & everything in this practice! I have gone to this practice since Dr Brateman was at Providence Hospital bldg. in Southfield, MI back in 1986! * he came to see my newborn baby girl at 11:30 pm after a baseball game and all!! I thought that was pretty unique for a Dr who isnt even the one "on call" to come in and see his newest little patient! Anyway....what I really want to say in only the kindest and nicest way possible to the other reviewer, "Vaquel R."; is that honestly, you had to have caught the office staff on a particularly bad, running late, crazy busy kind of day! I promise you...they are truly "one of a kind" in the way of treating us as patients, but as people first. If Ive ever had to wait, I know that when my turn comes, I will be treated with the same time and respect given to the persons during my waiting time! If they asked you to call back and if you would've said "No, I cannot, this is very important," they would've stopped and helped you! My appointments are always at 4:30 pm, because of a nerve disease and pain, Im unable to drive myself to their office. I must wait for my husband to drive me there after work. They always let me come at that time and when my husbnd and I leave, usually after 5:30-ish PM, there's always t least one or two of the office staff still there calling in prescriptions and doing the "other" stuff required of an appointment personnel and office staff! I too, worked in a setting like this. I worked many years at the U of Michigan hospitals Appt. center. When we turned the phones off, there were usually a couple people still in the cue system waiting to speak to us and make an appt. Also...i had to call scripts, Dr.s offices and do whatever notes, the Drs had left for me to do before I went home. We even couldn't do appointments at 4:55 pm because it takes time to get all of the proper information, and if it were an emergency, we knew the persons would be heading to urgent care or E.R., knowing that we closed in just a few minutes and we couldn't possibly give them the one on one TLC that patients like to get from the office staff. That being said, I just wanted you and anyone who might read your review, to know that this has never been my or my family's experience with this office....but if by some chance that were to happen to me, I would say to myself "well it's only 5 minutes before their phones turn off and Im not having an emergency (because I would know to not call but go to ER!) and what I need, especially if Setting up a new patient appt. for another person; I know that that would take much more than 5 minutes, due to the type of information that is exchanged in this type of phone call! Also, Knowing that just because the phones are sent to the answering service at 5:00 pm, or close to that time depending on who's watch you are looking at; that doesn't mean the office staff grabs their coats and leaves...there's so much to do before they go home and as I've said...Ive left after 5:30 pm nd they're still there making pharmacy calls and other ! Anyways, I'm writing from experience. Like I said, we've been patients there at "Brateman medical ctr" for many years and I truly do know these things I'm writing to be fact. Lastly, it's easier for them and less confusing for incoming patient or Dr. Phone calls, for the staff to answer the phone as "Dr.'s office, can I help you?"! If you're calling for any of the reasons most people would call, you would know right away that you in fact got a Dr's office. Next, it would be terribly difficult for the staff to answer the volume of phone calls that their office gets each day by saying " Dr's Brateman, Bullach & Mondrosova's office can I help you?".....many many times per day. NOR would it really ...only in my lay opinion, be right to answer saying "Dr. Brateman medical center" because then you wouldn't know that Dr.'s Bullach and Mondrosova were a partners in that same medical center! Just a few thoughts.....only because one person views something one way, it is their right to have an opinion, but I promise you....you won't find better Dr's, nurses, M.A.'s, or office staff than these people.....they are "one of a Kind"...in a good way!!! Thank you so much for allowing me to write my experience here and I mean no harm, rudeness or any hurtfulness to the other reviewer.

Dr. Mondrusova took the time to speak to me about the various items I wanted to discuss with her as…read moremy new doctor. I was organized and had my list ready to go, but I was worried she would be short or hurried with me since I wasn't there for an urgent issue. I was greatly pleased that she sat with me, took her own notes, answered my questions, and ordered the various labs (cholesterol, fasting glucose, etc.) that are par for the course, as well as a couple that she thought might be good given some of my concerns about family's illnesses. Nothing seemed forced or overboard, and she was very understanding and matter-of-fact when it came to some sensitive issues. There is a Quest Diagnostics lab in the same building which was naturally convenient as I just went next door for my blood draw. I had no issues with billing or with my insurance company claims. My only complaint has to do with the office staff's phone etiquette that I have experienced before and since. I know now that they answer the phone as just "Doctor's Office", not "Brateman Medical" or something similar, but I honestly couldn't understand them initially and thought I had dialed the wrong number. When I asked whether it was Dr. Mondrusova's office, the woman was rather exasperated as though I hadn't been listening. I called again recently to make an appointment for my partner for a new patient/annual check-up as well. I was busy literally all day with work and had to wait for a couple of afternoon conference calls to finish, so I dialed in at 10 to 5. After following the prompts from the new automated system, a woman picked up - again answering "Doctor's Office" - and I explained I wanted to make an appointment. She cut me off, saying, "Well, can you call back tomorrow morning?" I was so flustered, I said, "Oh. Yes. I guess." And she said, "Good. Thanks," and hung up. The problem is...I can't call back tomorrow morning. I won't be available to make a call until almost noon. Is that too close to the lunch hour? Will I be asked to call back later? I find myself highly annoyed and also concerned about sending my partner to them. This is the kind of customer service issue that would send him right back out the door, and it's already like pulling teeth to persuade him to see a doctor in the first place. It would be so convenient for us both to go to the same practice though. I've answered office phones and worked retail in a previous life, so I know the desire to get out the door as close to closing as possible, but we weren't allowed to stop serving customers until actual close; administrative 'closing' activities were still lower priority. Perhaps the office staff needs a little help at the end of the day to finish expected tasks OR just needs to reset expectations about when they leave v. when the office closes. (Or they need to change their published hours.)

The staff is professional and accommodating, Dr Goldmeier was a blessing.Spent the time with me to…read moreaddress my concerns and issues before even suggesting what would be my best treatment plan.

I have had nothing but positive experiences with Dr. Goldmeier. He is professional, friendly and…read moreknowledgeable. He has preformed 2 colonoscopies in the past and recently spent focused time evaluating my existing health care needs. I highly recommend him as a doctor.

Saw me right away. Assessed me professionally with no assumptions and sent the prescription to my…read morepreferred pharmacy right then and there. Called me a couple days later to check on me. This is a good clinic that actually cares!

I like their PCR covid testing, fastest results ive found, usally whith in a day even during crazy…read moreomnicron crazynest right now. The parking lot is crazy and there are no signs to direct you, i've been there enoug i've mastered it, but there are a lot of confused angry people in line. I made this handy little chart to show you the flow of traffic here. From start to finish with estimated times. as of 1-3-22 Get there an hour and half befor they open to get up front. yes it's that crazy. don't get there at opening you won't get in and they'll send you home. The test are easy and fast once you're to the final spot in the long venture in-line.

Awesome experience. Same day appointment - love this! My…read moretreatment was administered by the most wonderful PA, Johanna Kennedy! Professional and personable - you can't put a price on that. Thank you for talking me off the cliff and answering all of my questions. I feel great!

From my consultation to surgery to post up has been a wonderful experience. It was quick, always…read moreprovided all the information and called back when I had questions. I am very thankful to Dr. Standring and all the staff.