I recently had surgery by Dr. Sam Bahu and he is amazing . He is one of a kind with his expertise…read moreand great skill as a surgeon. He also has a bedside manner like no other. He is very kind and listens to his patients. He truly cares!! I have had many surgeries in the past and know it is very difficult to find a skilled surgeon who is also so caring !!! I would not trust anyone else to perform the type of surgery that Dr. Bahu performed in me. I feel very fortunate to have him as my doctor . He has made this entire experience so much easier !! Dr. Bahu is a rare find and I highly recommend him! He is the best !!!

I took my father there and Tiffany is just wonderful.. She's very patient that's for sure???read more

I wasn't looking to do a review for the Michigan Ear Institute, but was looking up the number for…read moremy wife and saw it was only receiving 4/5 stars? I read one review about Dr. Laroue (now retired from the MEI) and felt like I needed to set some things straight. I have been a patient of the Michigan Ear Institute for over 20 years. As a competitive high school and college swimmer, I suffered from multiple ear infections. My family doctor couldn't solve most of them and as a swimmer I didn't like to stay out of the water for many of them to fully heal. In my late 20's I started to experience significant earring loss. After being referred to the MEI, I was told the three bones holding up my ear drum had fused together and were eroding from the chronic ear infections. I had about a 45% loss in my right ear, as a high school teacher I couldn't hear my students and surgery was my best chance of getting my hearing back. Doctor Laroue was my surgeon and was fantastic throughout the entire process. He explained the process beforehand, answered hard questions and performed the complicated surgery to remove the failing bones and replace them with prosthetic bones. The recovery was hard, but I healed well. The incision was made behind the ear in the fold, it is hardly noticeable today. After bandages and packing was removed, I had my hearing tested again. I got back about 25-30% of my hearing. I was able to resume teaching and coaching without hearing problems. I was still able to swim and scuba dive. When I started to have problems again with my ear, about 15 years later, I reconnected with Doctor Laroue at the MEI. He was able to perform a second surgery on my ear to remove material that was growing behind the ear drum. I wasn't thrilled to have another surgery on my right ear, but Doctor Laroue did an excellent job removing the skin cells from the area and getting the ear back to normal. The recovery wasn't as bad as before, but my days of swimming without ear plugs are now over. I am currently seeing Dr. Zappia at the MEI for ongoing check ups and routine ear cleaning. He has been very patient with me and has also done an excellent job helping me to manage my ears/hearing. I would highly recommend the Michigan Ear Institute to anyone who needs an expert to help them solve a hearing or ear problem. Sincerely, Jeremy

I would give Proctor ENT more than 5 stars, if I could. I visited the practice for the first time…read morerecently regarding an ear issue I have been dealing with for over 20 years. The office staff was very pleasant. I really appreciated that the new patient forms were quick and easy, since they auto fill the information that they have for you already. The nurse, Claudia, is a gem. She is patient and kind. Dr. Proctor was right on time and spent the perfect amount of time with me. He solved a problem in the office that other ENTs said needed to happen via surgery. He has some interesting technology that allows you to watch via monitor during the exam. That isn't something that I cared for, but I am sure other people would like it. A word to the wise, he is a popular specialist. You can expect a wait of 3-4 weeks for an appointment...it is worth it.

Saw Dr Richard E Klein 1-2 years for jaw popping and TMJ issues after an auto accident. Not only is…read morehe knowledgeable, skilled and thorough in his assessment, explanations and treatment but he is extremely kind and compassionate. His staff is second to none. Still miss the staff neck/jaw massages and the comfy waiting room massage chairs! Highly recommend Michigan Head & Neck Institute.

I came here with a bad ear problem that I got after abdomen surgery…read more Dr Klein knew just what to do to help me immediately I'm glad someone told me to come here

Dr Shermetaro is an amazing ENT. He gave our daughter tubes in both ears when she was 16mo old and…read morehas seen her almost each month for the last year and a half. She has also been seen by the audiologist regularly. Dr shermetaro is very knowledgable and explains everything in layman's terms if need be. He does not rush you out of the room and will take his time with you. We are so blessed to have found such a wonderful ENT. This is hands down, the best person and office to take either yourself or your child. Do not hesitate to go to them.

Dr. K is fabulous. I have been seeing him about twice a year for over 6 years, and he is always…read morepleasant and accommodating. I have recommended him to many of my friends, who like and respect him as well. The front office staff could use a little dose of levity though.

Good Doctors...... too bad their front office staff and billing manager are horrible. Billing…read moredepartment acts as HR department and general manager. Front office staff is rude all the time. **As a former employee I will say beware of this employer.**

Love, love, love her. A wonderful, kind, caring Surgeon w/a decent bedside manner. I appreciate all…read moreshe did for me during an extremely difficult time n my life. Learning u have Cancer is a horrible thing. But having her n yur corner makes it not nearly as frightening. She's a good Doctor w/a kind heart & I recommend her to anyone that asks.

Had good help with audiologists Rachel & Manuel, but trying to get thru on the phone is a battle…read more Constantly on hold, before they got to me, then on hold AGAIN while they 'pulled up Manuel's schedule'. They never got back to me. I finally hung up, after editing on hold 10-15 minutes total.

Do not go here! The audiologist office refused to see my husband who was ten minutes late for…read moreappointment due to Inkster road being closed and we had to detour. He had 20 minutes left on appointment scheduled time. After a long drive this was very upsetting after waiting a month for an appointment. This office is not patient friendly.

This doctor actually cares about his patients. He is kind, thoughtful & very down to earth…read more I have seen him for several years & would recommend him without hesitation.

I needed an ENT visit in a hurry and cold-called Stachler. They got me in same day. The staff are…read morefriendly and compassionate. Dr. Stachler is great, he is a straight talker and funny.

Dr. Bahu and his entire staff are incredible. They are accommodating and you can tell they truly…read morecare about your wellbeing. I've been wanting to fix my breathing my entire life and knew it would be a rough surgery, but they made the entire experience feel as easy and relaxed as possible. I see complaints about waiting and I just have to say there's a reason for the wait when everybody wants to see them. They're so great that it's worth any wait you might have because they will truly give you their undivided attention and working in healthcare, I understand that things rarely go as expected and can cause delays. I couldn't recommend them more. Thank you guys!!

Dr. Bahu performed surgery on me to relieve dental pain. He meant well, however, my pain is now…read moreworse. He told me that removing my salivary gland and submandibular gland would not make my mouth dry. He was wrong, I now suffer with dry mouth in addition to pain at the incision site and my dental nerve pain.