Enrique Castro made my experience at Honda very pleasurable and enjoyable from the moment I…read morearrived. There should be more individual of his caliber working there it will definitely have more repetition of costumer as a result. thank you

The diagnostic fee of over$200 to hook up their computer to you car even when it has a 3 yr/36000…read moremile warranty still in effect is basically robbery in my opinion. SHOP ELSEWHERE. By the way dear Ed when you go to paste your cut and paste sorry you feel that way response I suggest you print it out 100 time and put it where the sun don't shine. I'd rather walk than deal with this place. Teat customers like this is horrible.

I am currently at Earl Stewart Toyota having my Toyota Corolla inspected, and I wanted to take a…read moremoment to recognize Pablo for his outstanding customer service. From the moment I arrived, Pablo has been personable, patient, professional, and genuinely attentive. He took the time to listen to my concerns about a squealing noise when backing up my vehicle and made sure I understood the process of having it checked out. His friendly demeanor and willingness to answer questions helped make what could have been a stressful situation much more comfortable. It is refreshing to work with someone who treats customers with such respect, kindness, and professionalism. Pablo is an excellent representative of Earl Stewart Toyota, and I truly appreciate the exceptional service he has provided today. Thank you, Pablo, for making this a positive experience! M. Thomas

I brought my 2023 4Runner in on March 26 because the steering wheel was vibrating under 60 mph…read more From the start, the experience was frustrating and disorganized. The technician initially wrote up services I did not request (alignment, balancing, and tire rotation). I had to correct this and clarify that I wanted a proper diagnostic check first. Despite having an appointment, I waited over three hours only to be told the vehicle hadn't even been taken into the shop. After escalating the issue to the service manager, the vehicle was finally looked at. Within 30 minutes, I was told I needed four new tires and an alignment at a cost of $1,200. This felt rushed and questionable, especially without a thorough explanation. I declined and decided to get a second opinion. I then went to Tires Plus, where the assessment was completely different. They confirmed I did NOT need new tires. They performed an alignment, balanced the tires, and completed an oil change--all for $356.98. The vibration issue was resolved. Additionally, the dealership failed to note that my vehicle was due for an oil change, even though it was clearly indicated. Based on this experience, I will not be returning. The lack of organization, poor communication, and what felt like unnecessary upselling does not inspire confidence. Thank you

Great service department, excellent customer service. My service representative was very…read moreknowledgeable of Tesla products, and was able to determine my issue with TPMS. They were fast and communicated with me every step of the way.

I was a little worried as appointments were a month out but my experience was streamlined and…read morehassle free. I am relieved and I appreciate the service I received from beginning to end. Clay checked me in and was very nice and informative. I believe the person who called me to tell me my car was ready is named Gio? He was very nice as well and had my car in the front to pick up after hours since I could not make it by closing. Thank you for the terrific service. This was my experience.

niko and alex were great to work with fast ,honest and knowledgeable. give them a call .great…read moreservice. TonyT

I got an email on Saturday with an invoice for a new truck with my trade in value I spoke to the…read moredealer and said if you're serious I will come in they said yes. Went Sunday wasted 4 hours of my life plus gas to nothing i can see why this dealership is a low customer business the staff is like a revolving door I will never buy from them again

I am very pleased with my experience in remotely purchasing a vehicle from Tropical that was…read moreshipped to me in Magnolia Texas. I located the vehicle on line and made an inquiry not really expecting any results. I received an immediate response from Ashley Donoghue. I was feeling very apprehensive about purchasing a 12-year-old Avalanche without seeing it firsthand but Ashley answered my questions very completely and professionally to ease my concerns. Then Tommy sent a very compressively narrated video of the truck that made me even more at ease. After a brief discussion we reached what I believed was a fair price and began the process of purchasing and shipping the vehicle. The whole process was very pleasant and efficient and in less than a week the vehicle is sitting in my garage in Magnolia Texas. I haven't had time to toughly inspect the vehicle but my initial opinion is very positive. At this point I can only give a 5 star rating for Ashley, Tommy, the condition of the vehicle, and the entire experience. Jerry T.

TROPICAL AUTO SALES IN NORTH LAKE, FL has a long pattern of…read morecustomer complaints across BBB, Google, Yelp, and cars.com, etc. with dozens of people reporting the same issues: undisclosed and intentionally hidden mechanical problems, "as‑is" loopholes, bad paperwork, and being abandoned after the sale. I'm now one of them. They sold me a defective car that gave me problems the very next day after the purchase, I tried to reach out to them, but they left me completely on my own saying "Sorry, it's your problem now".  If you're considering buying there, please look at the reviews first. This is NOT an isolated incident, it's a trend. This dealership isn't just "making mistakes." They're taking advantage of people, over and over again. I'm speaking up because I don't want this to happen to you. -Adam H Contact me by clicking on my name in this review.

Abner in Sales is the person who you want to help you with your car search and purchase…read more Abner was Professional, Courteous, Knowledgeable, and Honest, so when you go to this location ask for Abner(AB as he is also known).

Do not trust the service department. TERRIBLE SERVICE. I made multiple warrantee service…read moreappointments & never got my problem resolved because the service department cannot communicate with the parts department. Total incompetence

I have been communicating with Captain Curtis on a 2026 Maverick for the past week and asked me to…read morestop in for a test drive. Yesterday (8/25/26) I stopped in but Curtis was off and a very capable sales associate, Bobbie, did a fantastic job getting me a Ford Maverick to test drive and answering all my questions when I returned to the dealership. Although Curtis was not onsite, Bobbie stated everybody works together to assure the customer has a positive experience when buying from Mullinax Ford. I bought the truck and Bobbie coordinated every step so everything flowed smoothly. Today Curtis contacted me and I met him at the dealership for a minor issue. He rectified the issue within an hour and I was assured that if I had any questions or issues to call for resolution.

I highly recommend buying from this dealership! They were so hospitable and professional. Huge…read morethank you to Rene & Alfonso for taking such good care of my family and I. We drove from a long distance to visit their location and it was well worth it! We will buy from them again. Give them a try for yourself. Cheers! -AR

Just traded my car with them. Best car buying experience ever !! Anthony in sales, A+. Bobby, F&I…read moreguy, the same. Really nice ,clean condition used cars. Best prices anywhere !! ZERO pressure to buy. They are very honest and straight forward. If you need a good quality used vehicle, give them a try. And NO BOGUS DEALER FEES !!!

From the owner: We offer Guaranteed credit approval. Large selection of vehicles. NO DEALER FEES!read more

Hi Sales person Kevaughnie spent like two hours with me test…read moredriving few Jeep Wranglers.... I couldn't make up my mind. But Kevaughnie was friendly and patient. He would email me new arrival Jeeps, until I saw the one I wanted. My doggie Fendi and I went back to Kevaughnie and he went above and beyond to make the purchase process smooth, he filled up my Jeep with gas, got it cleaned and there's more!!! He even drove my Elantra home from Northlake to Atlantic Ave. in Delray Beach.... With traffic a good two hours round trip. Kevaughnie is the definition of "Excellent Customer Care" Five stars!!!!! Thank you. Jesica Brine Delray Beach, FL

OMG, my invoice is full of lies. Warranty work done based upon lies and resplacements done…read more Customer never complained or mentioned such issues. This place is CRIMINAL, watch out and run fast. Two under the hood and under the car video assements done. Items notated by tech were both different on each video. That's where you can see and hear the lies. Who is making money off of this fiasco? This is STEALING from the manufacturer of the vehicle.