Decided to try them again and today was flawless.Very fast,courteous and professional service.Thank…read moreyou Jadeth!!

Edit: noticed the following day that my wheels were scratched. They also left my wheels grimy and…read moreridiculously dirty. The previous shop that mounted my old set of tires on my brand new OEM wheels left it SPOTLESS. If a hole in a wall shop can do the job, so can discount tire. These are $2900 wheels, so a few scratches on the face is a bit frustrating.

I have been a Grays customer for many, many years and they never cease to amaze me…read more These are truly good people, looking for ways to help people. They're not interested in just doing some work on your car, they can do that with their eyes closed. Every Grays Tire and Service Center I have had the pleasure of visiting has one MAJOR commonality. They try their hardest to be the hands and feet of God in everything they do. Now I know that's going to bother some people. Sorry (not sorry). When they ask how you are doing, they actually want to know how you are doing. Having a hard day, they're going to listen. Yes, they do outstanding work and at a very fair price. I am truly for the Gray family for having such an outstanding business model, putting doing right ahead of profits. To every single person at Grays, no matter your role, thank you.

Great service and above all, trustworthy! Took vehicle in to be inspected and was very pleased with…read moreeverything!

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

Keep moving. Over charges! It is Prattville. Never deal with this shopI I was appalled by my bill.read more

Honest dependable family business. They perform good work in a timely manner. My whole family has…read moreused them for years.

If I could give zero stars, I would. I purchased two used…read morePirelli P Zero tires from this business. A month later I learned what DOT date codes mean. Both tires were far older than what's considered safe -- something that was never disclosed. One of the tires had already been plugged and is now visibly bulging, which is a clear indicator of structural failure and a serious safety concern. This is not just poor quality -- it's dangerous. Buyers beware -- do not patronize this business!!!

What a wonderful company. Five stars for Black and Mark. I am a senior and had to get my truck up…read moreand running that had been sitting for months due to a sickness and my inability to drive (at that time). Mark came out on the ready and fixed a front right tire that Wal***t claimed could not be fixed and had to be replaced with a new tire. Mark dd what others said could not be done and fixed it on the spot as well as he jump started my car as the battery had died!. Both gentlemen were nice and patient and the crazy part was their prices were beyond fair and (they showed up on time just as they said they would). Because of them I am mobile again! Hallelujah! God bless people who still have integrity! They've got a customer for life!!!

Had tire problems - professional and courteous service handled our issue and got us back on the…read moreroad! The best place in Prattville, food, recreation, or anything we've found so far!! The

This review was on Google reviews. Now Auto Save Google reviews is MIA…read more I am changing my 5 Star review to a 1 Star review from 7 years ago. They have gone way downhill. My last balance and tire rotation. They didn't torque my lug nuts to spec. Two broke off and the other 3 were loose, after 1463 miles. Fact is all four wheels had lug nuts that needed to be tightened up. No excuse for this. This could have been life threatening, Think about driving 70 Mph on the interstate and your wheel comes off !!! Sad thing is this wasn't the first time with them, two years ago one lug nut came off after a rotation / balance... Auto Save Tire & Automotive Prattville Date 09/21/2023 Odometer 39,775 mi Services Performed * Vehicle serviced * Tire(s) balanced 1463 miles later: Gipson's Tire Pros Date 02/03/2024 Odometer 41,238 mi Services Performed * Vehicle serviced * Tire condition and pressure checked * Wheel lug stud(s) replaced

We want to thank Joe, Dennis and Brian for helping us get back on the road today…read more What a great team you have at Firestone. We broke down on our way home from vacation. What a blessing to have found you. It's hard to be 900 miles from home and have car trouble. Prattville, AL is fortunate to have you.

The business that I'm in has me driving about 50,000 miles a year in my car and spending time at…read moreheavy industrial sites like steel mills, paper mills, particleboard plants, and saw mills. As a result, I tend to run over quite a lot of wood chips and scrap steel which puncture my tires. On average, I have to get about ten tires repaired or replaced every year. Fortunately, when I showed up at this particular Firestone bright and early, I only had a slow leak. The gentleman behind the counter got my information, saw that I had a company car and had my information in his computer and got me right in. They had the tire patched (not plugged) which is a major bonus as it's a more permanent fix and saves you money in the long run even though it takes more time because they have to take the tire off the rim. I was out of there in the hour and the bill was sent to my company. All done at a reasonable price. Thanks Firestone.

These guys are great! Very caring for customers and their…read moreconcerns. They keep you informed all along the process of the work. I needed to find out why my brake lights suddenly went out. They found and fixed the problem - fuses had blown. Also found other problems and fixed them. Well worth the price for a safe car!

$73 for the same thing advance auto tol me for free. Rip Offs! was going to try to charge $800 for…read morea coil pack and plug.

i was completely blown away by my experience at Gipson Tire in Millbrook, al. i had a tire that was…read moreleaking air at a rate of about a pound a day. usually, these slow leaks are very difficult to find... not only did they find it, but there was no charge for the work. i would HIGHLY recommend Gipson tire to anyone. thanks guys ....you ROCK !!!

Great service. They check to see if anything else is needed to ensure the vehicle is safe and to…read morehelp from break downs in the road. Very nice staff.