I have been a Grays customer for many, many years and they never cease to amaze me…read more These are truly good people, looking for ways to help people. They're not interested in just doing some work on your car, they can do that with their eyes closed. Every Grays Tire and Service Center I have had the pleasure of visiting has one MAJOR commonality. They try their hardest to be the hands and feet of God in everything they do. Now I know that's going to bother some people. Sorry (not sorry). When they ask how you are doing, they actually want to know how you are doing. Having a hard day, they're going to listen. Yes, they do outstanding work and at a very fair price. I am truly for the Gray family for having such an outstanding business model, putting doing right ahead of profits. To every single person at Grays, no matter your role, thank you.

Great service and above all, trustworthy! Took vehicle in to be inspected and was very pleased with…read moreeverything!

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

Over the weekend my truck had a nail in the tire. I dropped the truck off Sunday and stopped by…read morefirst thing Monday morning to drop my keys off. The staff was super helpful and even offered to work on it that moment to get me up and going to get to work. I opted to leave the truck to also have the tires rotated. By time I checked back at lunch they had my truck ready to go.

Keep moving. Over charges! It is Prattville. Never deal with this shopI I was appalled by my bill.read more

Honest dependable family business. They perform good work in a timely manner. My whole family has…read moreused them for years.

What a wonderful company. Five stars for Black and Mark. I am a senior and had to get my truck up…read moreand running that had been sitting for months due to a sickness and my inability to drive (at that time). Mark came out on the ready and fixed a front right tire that Wal***t claimed could not be fixed and had to be replaced with a new tire. Mark dd what others said could not be done and fixed it on the spot as well as he jump started my car as the battery had died!. Both gentlemen were nice and patient and the crazy part was their prices were beyond fair and (they showed up on time just as they said they would). Because of them I am mobile again! Hallelujah! God bless people who still have integrity! They've got a customer for life!!!

If I could give zero stars, I would. I purchased two used…read morePirelli P Zero tires from this business. A month later I learned what DOT date codes mean. Both tires were far older than what's considered safe -- something that was never disclosed. One of the tires had already been plugged and is now visibly bulging, which is a clear indicator of structural failure and a serious safety concern. This is not just poor quality -- it's dangerous. Buyers beware -- do not patronize this business!!!

Had tire problems - professional and courteous service handled our issue and got us back on the…read moreroad! The best place in Prattville, food, recreation, or anything we've found so far!! The

this is the third time in less than a month that I have experienced problems. I am trying to be…read morepatient but I hadn't ew wipers installed this week. I never turned them on until I left the bank because it had started to rain. As soon as the wipers came on the blades on the drivers' side came loose and got tossed up and went under my wiper arm . I called and told them what happened. These were only on the car for a couple of days. I thought what would have happened if I had been on the interstate and this would have happened. I could have caused an accident. Chad told me that they clip on until you hear a click. Obviously no one who installed the wiper blades never heard the click. I would not be so upset but three differnt problems in a month is almost more than I can stand

The business that I'm in has me driving about 50,000 miles a year in my car and spending time at…read moreheavy industrial sites like steel mills, paper mills, particleboard plants, and saw mills. As a result, I tend to run over quite a lot of wood chips and scrap steel which puncture my tires. On average, I have to get about ten tires repaired or replaced every year. Fortunately, when I showed up at this particular Firestone bright and early, I only had a slow leak. The gentleman behind the counter got my information, saw that I had a company car and had my information in his computer and got me right in. They had the tire patched (not plugged) which is a major bonus as it's a more permanent fix and saves you money in the long run even though it takes more time because they have to take the tire off the rim. I was out of there in the hour and the bill was sent to my company. All done at a reasonable price. Thanks Firestone.

I love this location, solely because of Chuck. He always takes care of me. Sometimes the service…read moredoes take a bit long, but they do a good job.

Problem with rental car....looked for Tire Pro dealer. Went to this store and they fixed rental car…read morecooling leak. Thanks

$73 for the same thing advance auto tol me for free. Rip Offs! was going to try to charge $800 for…read morea coil pack and plug.